The hot mess that is MDE (10/09)

hiroMYhero

I'm satisfied with my care...
Moderator
Joined
Dec 20, 2014
Booked my fp+ on Wednesday also. I didn't have as many issues as some of you are reporting, although it did kick me out 3 times (I think) and I got the snowman ate the page a couple of times. My frustration was that it wouldn't let me book for my 8th day. It kept saying this guest has already reached the maximum (or some doodoo like that). Is this because I have a split stay? I'm thinking I could book check in plus 7 days for my first reservation? Then have to wait for the 60 day mark for check in on the 2nd reservation?
No; if you have 2 onsite stays, you are to be able to book for all park days.

If you have an AP, call the AP HelpDesk. They have been completing FP booking for APs with onsite stays.
 

mom2grace

DIS Veteran
Joined
Jan 1, 2002
Today we were at MK. The app didn't work at all - I am using cellular only about 85% of the time.

It's so bad that the CMs aren't even really blinking about FPs. We had a party of 6 and one of our FP wouldn't work - they just let our 6th person through. We had some anytime FPs that simply disappeared yesterday.... All of my & my mom's BOG ressies showed, even though they were canceled a while ago (as we got better times) and I have confirmation emails - the CM checking people in at BOG (lunch) was super rude about it. Plus our preorder was nowhere to be found. That lunch took longer than an hour and we arrived at 11:15.

OTOH, we are a group of 20 (doing some things together and some apart) and we were all able to get Pirates FP as our 4th FP around 2pm. Today was the day after a non party day plus PM EMH and Fantasyland was dead this AM - PP with no wait, but Pooh was down.
 

AdamsMum

DIS Veteran
Joined
Sep 12, 2009
If you have an AP, call the AP HelpDesk.
I don't have an AP, but it's funny, even today I can't book that 8th day. It says this guest has reached the allotment of fastpasses. Tomorrow would be the 60 days out for the second reservation, so I'll try again then.
 
  • HollyRB

    Earning My Ears
    Joined
    Mar 23, 2018
    Does anyone keep getting the error: "Sorry, we are unable to finalize this FastPass+, so you’ll have to start over"
    I've been getting it online for days on end and am so frustrated! Plus I can't use the app because it can't seem to get my guests to link despite being linked online after many hours on the phone with the help desk.
     
  • Searc

    DIS Veteran
    Joined
    Aug 12, 2018
    Our Spaceship Earth FP (Epcot) for 11/20 has turned into a FP for 'Centre de Fitness au Disney's Hotel Newport Bay Club'.

    Woohoo!. Disney has upgraded our Orlando trip to one in Paris.

    Now, that's some Magic right there.
    Oh geez. :badpc::badpc::badpc::badpc:
     

    scrappinginontario

    DIS Veteran
    Joined
    Nov 7, 2010
    I'm late to the party but I booked our 8 days worth of FPs on Tuesday morning with very few problems and only once getting an error message. It didn't take much more than 40 minutes as I started right at 7:00 and we were heading out the door to school at 7:45 having booked all 8 days of FPs and even moved a couple of times around after booking.

    A friend booked 7 days worth today with little trouble also.

    I will say on my FP day I sit with my phone, iPad and computer ready to go and whichever one is working best is the one that I use. This time for the very first time it was my phone that was fastest so I booked all using that.

    Sorry to hear so many are having troubles but also wanted to let people know that it doesn't always happen so not to fear your FP day. Just go in with a Plan A, B, C.....and D! :D
     
    Last edited:

    Nancyg56

    DIS Veteran
    Joined
    Aug 17, 2005
    My entire MDE is a blank space. I called and was told it is an issue that is known. FP day is Monday, but as of now, we do not have a trip planned that I can see. It is all there on the Disney side, but mine? nope.
     

    carlosalonsor

    Earning My Ears
    Joined
    Jul 30, 2018
    My entire MDE is a blank space. I called and was told it is an issue that is known. FP day is Monday, but as of now, we do not have a trip planned that I can see. It is all there on the Disney side, but mine? nope.
    The same happened to me this morning, try checking de MDE app on your phone. I couldn't see anything on the webpage but everything was there on the app. After a few log out/ log in attempts on the webpage all returned to normal.
     
  • jbhodj

    Disney Loving Husband & Dad of 2
    Joined
    Nov 3, 2017
    The same happened to me this morning, try checking de MDE app on your phone. I couldn't see anything on the webpage but everything was there on the app. After a few log out/ log in attempts on the webpage all returned to normal.
    Same thing happened to me this morning. Online got FoP and SDD right at start then Magical Enhancements took place and down went Frazier. When I logged onto my phone to continue 7DMT was gone by 710 am on both 60+4 and 5 respectively which really ticked me off and surprised me. Nothing available on it for any of my days. MK is gonna be busy Dec 13-14 I guess
     

    Nancyg56

    DIS Veteran
    Joined
    Aug 17, 2005
    The same happened to me this morning, try checking de MDE app on your phone. I couldn't see anything on the webpage but everything was there on the app. After a few log out/ log in attempts on the webpage all returned to normal.
    I'm back! I called this mornign after having logged in and out several times. The tech said that it wa a known issue and she added my name to the list. I just need to get to Monday! I think....LOL!
     

    Kaleidodad

    Librarian Mickey
    Joined
    Apr 3, 2018
    Getting a whole lot of this on Firefox and MS Edge for the past 3-4 days:

    " Please come back later. We are unable to show your plans at this time."
     

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