The All New Updated SAPPHIRE FALLS thread........

schumigirl

It's a bit of a roodie doodie word for lady parts
Joined
May 15, 2007
As the old thread had some out of date information, it was time to start a new fresh thread with up to date info and pictures..........

Please feel free to add comments or questions.........

*** THERE IS NO EXPRESS PASS GIVEN AS A PERK WITH A STAY AT THIS HOTEL......YOU DO GET EARLY ENTRY ACCESS THOUGH ***


Loews Sapphire Falls Resort 6601 Adventure Way
Orlando, FL 32819
Reservations: 1-888-273-1311
Phone: 407-503-5000
Fax: 407-503-5000



HOTEL POLICIES


Age Requirements
Guests must be 21 years of age to book a hotel room and provide proper identification upon check-in. There must be at least one person in the reserved room who is 21 years of age or older.

Check in/Check Out
Check-in at 4:00 PM
Check-out at 11:00 AM
Your Universal Express℠ Unlimited ride access (restrictions apply)** is valid from the time issued by the front desk until the Universal Orlando theme parks close, the day of your departure. Pre-registering is allowed at Loews Portofino Bay Hotel, Hard Rock Hotel, and Loews Royal Pacific Resort at Universal Orlando Resort the morning of your arrival date; you will be issued your Universal Express℠ Unlimited pass to use in the theme parks all day for Universal Express access, if needed.

There are 3 check out options: By Television, Express Check-out or Traditional Check out available at the Front Desk

Modification Policy
Modifications to existing reservations are subject to availability at time of change.

Deposit Requirements

  • Equal to one night's room rate plus tax.
  • The credit card will be charged within 5 business days of the booking date.
  • Arrivals within 5 days of booking will have their credit card charged upon hotel check-in; full cancellation policies apply.

Acceptable forms of payment
The following major credit cards may be accepted for deposits:

For reservation deposits, cash and traveler's checks are not accepted.

  • Discover/NOVUS
  • American Express
  • Visa
  • MasterCard
  • Diners Club
  • Japanese Credit Bureau (JCB)
  • Carte Blanche
Once a guest arrives at Universal Orlando, all of the above forms of payment, plus cash and traveler's checks, will be accepted for additional hotel charges.

Hotel Taxes
Universal Orlando on-site hotels will include applicable taxes to be collected each night of a guest’s stay. These taxes are included as a percentage of the room charge.

Florida State Sales Tax 6.5%
Orange County Occupancy Tax 6%
12.5% Total Tax

Cancellation Policy

Days Prior to Stay:
6 days or more
0- 5 days prior

Penalties:
Full refund
charged one night's room rate plus tax


PLEASE NOTE: Deposits are forfeited if guest checks out of the hotel prior to the check-out date.


HOTEL SERVICES


ATM Machines



    • Loews Portofino Bay Hotel: located adjacent to the main lobby
    • Hard Rock Hotel: located adjacent to the main lobby near the ballroom
    • Loews Royal Pacific Resort: located adjacent to the concierge services desk
    • Loews Sapphire Falls Resort: located on the left-hand side on the way to meeting space
Cribs & Rollaways
Cribs are complimentary. Rollaways are available through Star Service Hotline. The fee for rollaway is $25 per day, plus 12.5% sales tax. Available on a first come, first served basis. Only one rollaway is allowed per room.

Microwaves are available on a first-come, first-served basis through Star Service Hotline for $15 each per day, plus 12.5% sales tax. One microwave allowed per room.

Call Star Service for anything to make your stay more comfortable. From a special amenity to a tooth brush, just pick up your room phone for any requests.


Currency Exchange & Check cashing
Services available at the front desk of each hotel.

Laundry, Dry Cleaning and Special Services
Our hotels provide a timely and efficient service based on the guest’s needs. Services include laundry, dry cleaning, quick pressing, and shoe shine service. If necessary, Express or Same Day Service can be requested. Hours of Operation: Available 9:00 AM to 6:00 PM; 7 days a week

Star Service
Call Star Service to request anything to make your stay more comfortable. Whether it's a special amenity or a tooth brush, just pick up the phone in your guest room to make a request.

Wireless Internet
Enjoy complimentary* wireless internet access in each guest room and most common areas of the hotel or upgrade to Premium Plus^ wireless internet access for optimal entertainment and business needs.

*Premium wireless access is complimentary for up to 4 devices per room for a 24-hour period 1pm to 1pm.
^Premium Plus wireless access is $14.95 for up to 8 devices per room and for a 24-hour period of 1pm to 1pm.




PARKING CHOICES


Your choice of self or valet parking is available at our Premier or Preferred on-site hotels:
Loews Portofino Bay Hotel, Hard Rock Hotel® and Loews Royal Pacific Resort and Loews Sapphire Falls Resort..

Overnight Guests
Self Parking: $22 plus tax per night
Valet Parking: $29 plus tax per night

Day Guests
Self Parking: $24 plus tax
Valet Parking: $34 plus tax

Self-parking is available at Universal's Cabana Bay Beach Resort

Overnight Guests
Self-Parking: $12 plus tax per night per vehicle

Day Guests
Self-Parking: $20 plus tax per vehicle

*Rates subject to change without notice



TRANSPORTATION OPTIONS



On-Site Transportation Complimentary resort wide transportation includes Water Taxis at our Premier or Preferred hotels, and Shuttle Buses at all Universal Orlando Resort on-site hotels. Waterways connect the Universal Orlando resort hotels to Universal Studios®, Universal CityWalk® and Islands of Adventure from our Premier or Preferred hotels. Each hotel is also within walking distance to Universal Studios, Universal's Islands of Adventure and CityWalk.

SeaWorld® & Wet 'n Wild® water park Transportation*
Scheduled transportation to SeaWorld®, Wet 'n Wild® water park and Aquatica™ is provided via Super Star Shuttle with departures based on regular operating hours* (does not run continuously). Boarding passes for the Super Star Shuttle required and available at the Attraction Ticket Center located in the hotel lobby, one day in advance and up to 30 minutes prior to departure.
*Not valid for Special Events or Groups.

Airport Transportation
Universal’s SuperStar Shuttle offers Round Trip Transfers from Orlando International Airport to the Universal Orlando Resort® On-Site Hotels; Loews Cabana Bay Beach Resort, Loews Sapphire Falls Resort, Loews Royal Pacific Resort, Hard Rock Hotel and Loews Portofino Bay Resort. This product can be added to any Universal Parks and Resorts Vacations® package. It will not only include Airport Transfer but it will also include NEW Welcome Concierge desks located at both Universal Studios Stores with the Orlando International Airport and Pre–Printing of all travel documents and tickets. Call 1-877-801-9720 for more information and pricing. Fees apply.


  • Departure Point from Airport: Welcome Concierge Desk at the Universal Studios Store
  • Departure Point from Hotels: Porte Cochere of each hotel






LOEWS HOTEL PROGRAMMES


Loews Portofino Bay and Loews Royal Pacific Resort offer special programs to make your stay with us much more comfortable and more memorable.

Loews Loves Kids
We offer a variety of unique programs and services, including lending libraries of games, special menus, welcome gifts for children under ten, supervised recreational programs, and much more.

Loews Loves Pets
Special treatment for both pets and their owners begins at check-in. You'll receive a pet bowl and tag, special welcome treat, pet tag, local dog-walking routes, and area pet services, like veterinarians, pet shops, groomers, and much more. Click here to
view policy in more detail.

On-call amenities
Each Loews Hotel provides a Home Sweet Loews menu of "little extras" to make every guest's stay more comfortable. Whether guests forget something, or they prefer certain items in their rooms, Loews makes sure it’s there. Our on-call amenities include everything from special pillows to night lights. It's all about making the guests feel at home, at Loews.

YouFirst
YouFirst is Loews Hotels' way of acknowledging and thanking our most loyal guests in ways that are personal and meaningful to them. Some of the benefits of YouFirst include:

  • Complimentary in-room internet for Blue,Gold, and Platinum levels
  • Room upgrade, based on availability for Blue, Gold, and Platinum levels
  • Complimentary use of fitness center for Blue, Gold, and Platinum levels
  • Late check-out for Blue, Gold, and Platinum levels
  • Special partner offers

    Call Membership Services for more information: 1-800-LOEWS-12 (1-800-563-9712)

Hard Rock Hotel at Universal Orlando does not participate in the YouFirst program. Ask about the Hard Rock Rewards program upon check-in.
* Details subject to change. Upgrade only applies at time of reservation for Gold and Platinum members based on availability. Blue members will receive upgrade at arrival based on availability.
** The Frequent Flyer Program is a part of our Partner rewards program. The program is only applicable for American Express Points. Negotiated or Discounted rates do not apply toward mileage accumulation.


GUESTS WITH DISABILITIES


All on-site hotels at Universal Orlando are compliant to ADA (Americans with Disabilities Act) guidelines in specially equipped guest rooms. Restaurants are wheelchair accessible.

Accessible Features:



    • Entry doors are 36" wide
    • Doors with peepholes at 3'6" from the floor
    • Closets with rods at 48" high
    • Toilets with hand bar
    • Bathroom choices
        • Roll-in shower stall with adjustable shower head or combination shower/tub with adjustable shower head, tub seat, and hand bar
    • Closed-caption television
    • Smoke detector with light
Sight & Hearing Impaired Features:



    • All entrances to individual guest rooms will include the room number in Braille, the international language of the blind.
    • Hearing Impaired Kits (that include a TDD relay service) are available from Star Service and may be used in any guest room.

RESTAURANTS AND BARS


New Dutch Trading Co.

New Dutch Trading Co. is the grab-and-go option for families who want to stock up before heading off on adventures. With ready to go meals, beverages, and hand scooped ice cream, this is the stop of provisions and supplies.


Strong Water Tavern

A wall of vintage rums, your own rum specialist, a ceviche bar and a patio overlooking the lagoon combine to make Strong Water Tavern a very unique watering hole. Serving dinner, with daily rum tastings, this lounge is a true destination.

Tapas & Beverages
Click here for menu
The Rum Guide
Click here for guide


Amatista Cookhouse

Caribbean cuisine prepared in an exhibition kitchen makes Amatista Cookhouse an instantly inviting option for breakfast, lunch or dinner. Whether dining indoors or out—or in one of the private dining areas—guests of Amatista Cookhouse will feel welcomed and relaxed in this vibrant and inspiring restaurant.

Hours of Operation
Breakfast served daily 6:00am – 11:00am
Click here for menu
Lunch served daily 11:00am – 2:30pm
Click here for menu
Dinner served daily 5:00pm – 10:00pm
Click here for menu
Reserve Online
*Restaurant hours subject to change without notice.


Drhum Club Kantine

Nestled within the lush grounds of the pool, Drhum Club Kantine offers sun-seekers a delightful Tapas-style menu focusing on fresh seafood and taste-tempting tropical drinks. The adjoining fire-pit area, awash in the rhythms of the islands, is the perfect spot to indulge in an afternoon or evening libation.

Lunch & Dinner
Click here for menu

ROOMS AND AMENITIES



Each of our standard rooms features tasteful, relaxed design and imaginative touches, making every stay at this resort a trip to paradise.


In-Room Amenities




    • 300-thread-count, 100% cotton bed linens
    • 49" Flat Panel Television with HD channels and On Demand in-room movies and video check-out – fees apply
    • Smart room technology for automated heating and air conditioning
    • iHome clock radios with iPod docking stations
    • Cuisinart single coffee pod brewer
    • Complimentary* wireless internet access in each guest room and most common areas of the hotel
    • Upgrade to Premium Plus^ wireless internet access for optimal entertainment and business needs
    • Telephone with voicemail system
    • Mini-refrigerator
    • In-room safe
    • Iron and ironing board
    • Separate bath and vanity area in most guest rooms
    • Hair dryer and lighted make-up mirror
    • Davines skin and body care products
Guest Room Accessible Features:



    • Entry doors are 36" wide
    • Doors with peepholes at 3'6" from the floor
    • Closets with rods at 48" high
    • Toilets with hand bar
    • Bathroom choices
    • Roll-in shower stall with adjustable shower head or combination shower/tub with adjustable shower head, tub seat, and hand bar
    • Closed-caption television
    • Smoke detector with light
Sight & Hearing Impaired Features:
All entrances to individual guest rooms will include the room number in Braille, the international language of the blind. Hearing Impaired Kits (that include a TDD relay service) are available from Star Service and may be used in any guest room.


*Premium wireless access is complimentary for up to 4 devices per room for a 24-hour period 1pm to 1pm.
^Premium Plus wireless access is $14.95 for up to 8 devices per room and for a 24-hour period of 1pm to 1pm.


Standard Rooms

Standard View Rooms
This inviting room offers 321 square feet of relaxation, featuring two queen beds, separate bath and vanity areas and a wealth of exceptional amenities.

Lagoon View Rooms
The tropics surround you in these stunning 321 square foot accommodations that feature either two queen beds or a king bed with a pull-out sofa, separate bath and vanity areas and the latest modern conveniences for the utmost in relaxation.

Pool View Rooms
The tranquil view from this spacious room makes for the perfect retreat during your stay. These beautifully appointed 321 square foot accommodations offers either two queen beds or a king bed with a pull-out sofa, providing all the comforts you’d expect in a perfect island hideaway.






POOLS AND RECREATION


There is no shortage of fun once the adventures in the parks end. Blissful hours will be spent at the 16,000 square foot pool with two sand areas, a children’s play area with pop-up jets, huge hot tub and a water slide. There’s also a game room, fitness center and much more.


Recreation




    • Sparkling 16,000 square foot resort-style pool featuring two white sand beaches, a hot tub, children's water play area with pop-up jets, and a water slide
    • Kalina Health & Fitness - Complimentary fitness center for guests featuring cardiovascular equipment, mats, dumbbells, dry sauna, and locker facilities
    • Calypso Game room – enjoy the latest high-tech arcade games
    • Universal Studios Store – Offers sundries, guest necessities, newspapers, magazines, as well as Universal and hotel logo merchandise


Guest Services




    • Complimentary basic Wi-Fi in rooms and in public area
    • Self-parking and valet service (daily fee applies)
    • Universal Orlando® Attraction Ticket Center
    • Concierge desk with an array of services
    • Business center
    • Car rental service
    • Laundromats



More info and pictures to follow.



 
Last edited:
  • avic77

    Fish out of water
    Joined
    Aug 14, 2007
    Amazing pictures! I wish the Cabana Bay thread was this easy to navigate!
     
  • schumigirl

    It's a bit of a roodie doodie word for lady parts
    Joined
    May 15, 2007
    Beautiful resort!!

    Thanks for putting this together schumgirl!!
    It really is a beautiful resort.....we were surprised how much we liked it. We were very kindly given a full tour of rooms and the whole resort the day after we arrived, so snapped as many pics as possible.

    Glad you like the thread!
     

    Robo56

    Look into my eyes
    Joined
    May 8, 2015
    Beautiful pictures and as always very informative. I will have to go have a look around next visit. My two sisters went and they and liked it a lot
     

    schumigirl

    It's a bit of a roodie doodie word for lady parts
    Joined
    May 15, 2007
    Beautiful pictures and as always very informative. I will have to go have a look around next visit. My two sisters went and they and liked it a lot
    Thanks Robo.........

    We did enjoy it the times we went.......very fresh and new........love how springy the carpets were........

    Strongwater Tavern has some very strong cocktails!!!
     

    dsmom

    DIS Veteran
    Joined
    Oct 27, 2003
    Thanks Robo.........

    We did enjoy it the times we went.......very fresh and new........love how springy the carpets were........

    Strongwater Tavern has some very strong cocktails!!!

    Your pictures are amazing. I love the starkness of the place, it looks so clean. And is that a BALCONY in the presidential suite!? We are planning ten days at PB during Christmas but if we could get that suite we'd do a split stay. Do you think we'd be disappointed in SF after being at PB? We have a villa suite reserved right now.
     
  • schumigirl

    It's a bit of a roodie doodie word for lady parts
    Joined
    May 15, 2007
    Your pictures are amazing. I love the starkness of the place, it looks so clean. And is that a BALCONY in the presidential suite!? We are planning ten days at PB during Christmas but if we could get that suite we'd do a split stay. Do you think we'd be disappointed in SF after being at PB? We have a villa suite reserved right now.
    Well, you certainly wouldn't be disappointed with the Presidential Suite that's for sure.........the balcony was gorgeous........quite narrow but you can sit out there quite comfortably........there are comfier seats along at the other end of the picture. Stunning suite.

    Thank you, glad you liked the pictures.......it is a nice resort and everything being new helps the look.
     

    dsmom

    DIS Veteran
    Joined
    Oct 27, 2003
    Thanks for the quick reply. I know they only have two of the presidential suites, not sure how fast they book up. Where is the suite in regards to the boat dock and restaurants? Is there a lot of walking involved?
     

    schumigirl

    It's a bit of a roodie doodie word for lady parts
    Joined
    May 15, 2007
    Thanks for the quick reply. I know they only have two of the presidential suites, not sure how fast they book up. Where is the suite in regards to the boat dock and restaurants? Is there a lot of walking involved?
    It wasn't too far from the elevator and on the top floor, both suites are opposite each other........the view from the balcony shows the boat dock. Once you are down it's not too far a walk........but yes, there is a little walk.
     

    dsmom

    DIS Veteran
    Joined
    Oct 27, 2003
    Thank you! I'll see if we can add a few days at the start of our trip. If not,we will try for another trip. The bedroom looks beautiful. And is that an exercise room? LOL. That's the last thing I want to do while on vacation.
     

    schumigirl

    It's a bit of a roodie doodie word for lady parts
    Joined
    May 15, 2007
    Thank you! I'll see if we can add a few days at the start of our trip. If not,we will try for another trip. The bedroom looks beautiful. And is that an exercise room? LOL. That's the last thing I want to do while on vacation.
    The bedroom is stunning! I was very impressed with how beautiful it all was, I even loved the kitchen and commented I might even make a pot of tea or coffee in it, something I don't usually do on a trip.......lol......

    Yes it is a mini gym........you can take part in a "live spin class" when cycling........yeah, not for me either......

    Hope you can get it booked, it's gorgeous!
     

    dsmom

    DIS Veteran
    Joined
    Oct 27, 2003
    I thought the kitchen looked beautiful too. Our son might like the bike. LOL. I'll let you know if we get it or not.
     

    schumigirl

    It's a bit of a roodie doodie word for lady parts
    Joined
    May 15, 2007
    I can't view the pics unfortunately. Is this hotel pet friendly?
    Photobucket is down today, so no one can see any pictures if they've been done through them.......they'll be back up and running later hopefully........:thumbsup2

    Edited to add, yes Sapphire Falls is pet friendly.........
     

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