SOG overflow
- Thread starter Shar5
- Start date
Under the normal rules (which should be in place for Sep 2003 bookings on ), you will not be able to book overflow until SoG is sold out and the waiting list closed. They only book 53 weeks in advance and overflow rates for the following year are usually not given to SoG until Aug-Oct of the current year.
I've been there just a few weeks shy of 3yrs. Since my first day there, I was taught (and we had been told in staff meetings) that we were not allowed to sell overflow unless we were sold out and the wait list was closed.
The rules did change with Sep 11, due to the massive amount of cancellations we were receiving. At that time, the rule changed to no overflow at all, unless the guest was amending a current overflow reservation.
Once the cancellations went back to normal, the rules went back to the way they were before.
Now, with the hotel closure and placing guests into the Contemp, the rules have changed slightly again to where we are allowed to offer overflow, whether we are sold out or not.
The rules change based on $$. Once we start selling our own resort again, I wouldn't be surprised if the rules change again.
FirstNo -
We have plans to travel in Sept. 03 and want to get into SOG. I realize that is when construction is supposed to be finish, but I also realize that most construction projects are never completed on time. Once SOG starts booking for their own resort again, have they said how they will handle things if construction is not completed? Will their agreement with CR carry over at that point. I would think that CR would want a definitive date of completion so they can sell their own rooms once again.
We have plans to travel in Sept. 03 and want to get into SOG. I realize that is when construction is supposed to be finish, but I also realize that most construction projects are never completed on time. Once SOG starts booking for their own resort again, have they said how they will handle things if construction is not completed? Will their agreement with CR carry over at that point. I would think that CR would want a definitive date of completion so they can sell their own rooms once again.
It all depends on the time of year and how full they are at other resorts. I booked the Polynesian for the last week of March 2002 through SOG. Of course this was while SOG was still open but they were completely booked. I called in January and they offered me just about every resort on the property at a great discount. A few weeks later, the Polynesian as well as all the other deluxes were not available. The Polynesian was at 100% capacity the week we were there. So if Disney is trying to fill rooms it is possible and it depends on when you call. My advice is call frequently, you never know what they might be offering.
Cart before the horse, at this point. They're still trying to work out the bugs on the guests we're booking to the CR for now. They can't even begin to think that far ahead.
IMO, it would be a mistake to start booking 53 weeks out when construction would only have been going on for 4.5 months. I think we need to wait until enough time has passed to where people can say, with as much assurance as they can give, that the place will be open 6 months from today (whenever 'today' is).
If things continue the way they've been going, we'll be lucky if we're told in mid Aug whether or not we will be booking 53 weeks out. At this point, we assume we're going to be booking and I've heard the rooms manager comment, more than once, we would. Nothing has been said about what would happen if we weren't ready.
Now I am a little confused. SOG has booked me in the Contemporary in May. Is there any possibility of getting another deluxe resort? I have never stayed at the Contemporary, but it is the least appealing to me of all the deluxe resorts.
Thanks!
Blueman
Thanks!
Blueman
First No, do you know who is making the room assignments for the Shades guests. Is it Shades or the Contemporary? We've always been granted our request of connecting rooms. When my daughter checked in on the afternoon of March 31st, she was told that the Contemporary was not honoring any of Shades guests requests!
Wonderlandmom
<font color=blue>Still Wondering...<br><font color
- Joined
- Mar 21, 2001
Blueman, there are 2 different things those that qualify for SOG can do. One is to book SOG or go on a wait list for SOG. Another is to take an "overflow" rate to a Disney resort at a reduced rate(but NOT the SOG rate). Now that SOG is under construction, those that book to stay at SOG are being moved to CR-North wing AT the SOG rate! That is $95 for us! You will get a Disney confirmation with this and at some point a letter from SOG explaining the transfer. When you book overflow you also get a Disney confirmation and nothing from SOG. Anyway, tax is not paid on SOG rooms but is due on Disney rooms(including CR wing). Hope this helps!
Originally posted by Blondie
FirstNo, I just wanted to say thank you for keeping us all informed!
It's nice to have someone on the inside to fill us in!
Do you know if they plan on installing a water slide at one of the pools?
Welcome!!! I don't believe they'll be installing a water slide. There really isn't any room. And, unless plans have changed, there will not be another pool added.
Sure! But, you will be paying the overflow rate and NOT the rate you would have paid at SoG. Depending on the deluxe and the season, here are the cheapest rates I can remember seeing (Keep in mind that we are only allotted so many rooms. Once those rooms are sold, the prices go up): BC/YC/BW - $169, Poly - $179, GF - $199 & WL - $139. Those rates do NOT include tax.
Originally posted by lbv
First No, do you know who is making the room assignments for the Shades guests. Is it Shades or the Contemporary? We've always been granted our request of connecting rooms. When my daughter checked in on the afternoon of March 31st, she was told that the Contemporary was not honoring any of Shades guests requests!
Room assignments come from the hotel you are staying at. We do not have the authority to assign rooms at a hotel that isn't ours. The ONLY guarantee on a room request we can give are for the old poolside rooms. Those rooms are guaranteed to be on the first floor, facing the lake. Even at SoG, we could not guarantee requests, but every effort was made to honor as many of them as we could.
If that was what your daughter was told, I would highly encourage her to send either call and ask to speak with the reservations manager so she can relay to the rooms manager, or send an email to us and it will be forwarded. The manager needs to know these things to try and fix them. However, it is Disney's right to not honor any request. They've done us a favor and it is their resort. But, what your daughter was told sounded like a very un-Disney like answer from a CM.
The reservations are made by SoG and the confirmation letters and numbers are assigned by whatever hotel you are staying at (Disney, Royal Plaza, Holiday Inn, etc). You should have been advised of that when you made the reservation.
Once we are able to start booking our own resort, the confirmation letters and numbers will come from us, for our resort.
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