It was both scooters at different times. Ironically, the problems were the same - they weren't keeping a charge. We would charge them all night long and then the next morning we had very little go-go juice. Fortunately, we were still at the hotel for both incidences and they responded with new ECV's within an hour each time. If you have any other questions, don't hesitate to ask.
They replaced my batteries on my personal mobility scooter years ago. That is when I learned something new about my mobility scooter and the batteries.
The batteries were charged every night. But I noticed that it took fewer hours to fully charge. And the batteries did not last as long each day.
One day, I was at MK and the batteries went dead midday. I was able to recharge it enough to get back to my resort, but it took about an hour of recharging from an MK outlet that a cast member showed me across from the merry go round.
The battery LED lights were all lit up as if fully charged on the morning when I woke up.
It appears that parts of the battery were dead and that the mobility scooter's LED battery indicator lights only reflected the working parts of the batteries were fully charged.
I was not aware of this information before.
So if your batteries recharge more quickly overnight and they last a shorter length of time during the day, your batteries may be dying and it is time to buy new ones.
If I were renting a mobility scooter today and noticed this, I would ask for a new rental scooter suspecting that the present mobility scooter's batteries were getting old and no longer able to hold a full charge because parts of the batteries were dead.
I noticed the quicker charge one rainy day when I stayed in and watched TV before going out.
I noticed the green light on the charger appeared after being plugged in after only four hours after my mobility scooter's LED lights had shown that it needed to be recharged.
I just thought that it was interesting. Maybe technology will improve in the future to know how old the batteries are and if any parts of the batteries are dead beside watching to see how long it takes to fully charge and how long it lasts on that charge.
I can tell you I didn't like being stuck at MK with my own mobility scooter and unable to get back to my resort room. If I had known, maybe I could have called
Buena Vista to come to pick it up for me. I don't know if they would do that for a personal mobility scooter.
I also don't know if the vendor staff actually know if how long the batteries had been on a rental scooter and how old the mobility scooter batteries are.
I do know that Gold Mobility charge out their entire fleet of rental mobility scooters every six months. Mobility scooter batteries last longer than six months even if used every day.
Gold Mobility even puts batteries in their scooters that are more heavy duty and last longer than standard mobility scooter batteries.
Not all scooters have the option of using another heavy duty battery over the standard battery that comes with it, but Gold Mobility does.
Gold Mobility just listed on Facebook that they were selling their six-month-old scooters on a first come, first serve basis.
I have no idea how much they sell them for nor the process to buy them.
I just thought it was interesting.
