Not so good lunch at Le Cellier

Discussion in 'Disney Restaurants' started by bellarinah, Nov 6, 2018.

  1. bellarinah

    bellarinah Always a tone of surprise!

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    Just had lunch at Le Cellier and I wasn’t impressed. This is our third time here and it was more or less the same the first two times. I keep giving this restaurant a chance but I think this will be my last. I ordered the filet medium rare. It came out black and blue. When I let the server know, she said the kitchen would bump it up more. Uh... no. It’s $60 for an 8-oz piece of meat. If you didn’t cook it right the first time, you need to cook a new piece for me correctly, not just put the old piece back on the grill. The new piece came out cooked perfectly. But the bernaise/hollandaise sauce was broken and looked quite unappetizing on the plate. The mushroom risotto was way overlooked and mushy. The few pieces of asparagus were stone cold. I didn’t want to say anything so I finished the meat and left the rest.

    This is a signature restaurant. The menu was printed on a piece of paper and presented to me on a clipboard. I’m really not kidding!! And it was dirty at that.

    To their credit, the cheese soup was really good.

    I had dinner at California Grill a few days before and the experience was the opposite. Their filet was a tad cheaper and tasted SO much better. Service was impeccable!!
     
  2. timidcharm

    timidcharm Mouseketeer

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    Im old enough tp remember a time Disney would be ashamed of a review of a Signature Restaurant that was less then perfect . Sadly that time is past. Its hit and miss now even at upscale locations. Try Blaze Pizza in Disney Springs $10 always good , hot and exactly as you want it...
     
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  4. OKW Lover

    OKW Lover Retired and living 2 miles from The Castle. DIS Lifetime Sponsor

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    Sounds like a typically bad experience at LC. Not sure why people continue to patronize that place.
    Sorry, but unless you do complain while there you really have missed an opportunity to make this place better for future diners.
     
  5. phyllis1966

    phyllis1966 Something witty

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    We used to love Le Cellier. Our final visit was after they raised it to two credits, although we don’t typically use the dining plan so paid OOP. The food was more expensive, as expected, but each dish was smaller than on previous visits. Beet salad for a ridiculous amount of money and literally six SMALL bites on the plate and the rest of our food was uninspired, to say the least, so all three of us crossed it off our must list. We refuse to go back. Such a shame as it had been a favorite of ours.



    :sunny:
     
    Last edited: Nov 7, 2018
  6. bellarinah

    bellarinah Always a tone of surprise!

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    Yeah, you are probably right. But after complaining about the steak, I just didn’t have the heart or time to complain about the sauce and risotto again.

    I used to work in the kitchen before having kids. No way the chef didn’t realize their bernaise sauce was broken or the risotto wasn’t al dente. You can just tell by how it looked. He/she knew but didn’t care. It was just sad!!
     
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  7. Queen of the WDW Scene

    Queen of the WDW Scene Hate because you're wrong, not because I'm right.

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    Not your cup of tea then.
    Personally my sister and I loved the food there and we are returning in a few weeks.
    I ask for meat medium well. I don't want that thing mooing.
    Atmosphere was my complaint.
    Loud, dark, and you could steal bites of food from your neighbor's plate.
     
  8. Dug720

    Dug720 DIS Veteran

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    I freely admit I'm not a foodie, but how can a sauce - which I always think of as liquid - be broken?
     
  9. DisneyWishes14

    DisneyWishes14 DIS Veteran

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    After years and years of trying, I think I've just come to the conclusion (and people on these boards probably concluded this long before I did, LOL!) that the resort signatures just tend to be better than the in-park signatures. We hadn't been to Le Cellier in a while so we decided to give it another go-round on our last trip. It was fine. I don't really have any complaints other than the entrees aren't very creative (I know, it's a steakhouse). We also ate at Monsieur Paul, which used to be great and it was downright bad this time around. Flying Fish, however, was knock-your-socks-off, fantastic. Just a whole other level of dining from Le Cellier. I think I've finally learned my lesson!
     
  10. a1tinkfans

    a1tinkfans Spreading Some Pixie Dust Today!

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    I too think that at any restaurant, especially a signature... if the meal is off, bad, sloppy Uber/over cooked etc it’s best to speak up at that time. I would have commented to both my wait staff and put a note right on the check

    But almost More important, post ur honest review online...TripAdvisor.
    Even if the restaurant does not take note of it, you ll alert others to your experience. When people speak up.. others do take notice.
    Sorry it was not up to par. We haven’t been back there having experienced similar a while back.
     
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  11. Dean Marino

    Dean Marino DIS Veteran

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    Shocked :). LC is a fake SIG. Appears they acted like one :).
     
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  12. Queen of the WDW Scene

    Queen of the WDW Scene Hate because you're wrong, not because I'm right.

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    "Fake" is only an opinion.
    It is REAL because Disney decides what a signature meal is.
    Guests do not and guests can choose not to eat at a place they don't find worth while.
     
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  13. RealBlast3

    RealBlast3 Mouseketeer

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    While I would love a properly cooked medium rare steak, I never ask for that at a restaurant because I have found it's just too dangerous - too many don't know how to cook them that way. I find if I just say "medium", I basically get what I want and am satisfied.

    But yeah, this restaurant has been a flop for a number of years now. As basic as it gets. And the service is usually mediocre, as well, I'm sorry to say.
     
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  14. Cramden

    Cramden Mouseketeer

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    Broken means the sauce has separated. You get clumps of fat surrounded by watery liquid usually caused by adding the clarified butter too quickly to the egg yolks when making the sauce. There's no excuse for whoever was working in the kitchen to let something like that head to the dining room.
     
  15. Dug720

    Dug720 DIS Veteran

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    Oh, ok. Thanks for the explanation.
     
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  16. Jennasis

    Jennasis DIS life goes on

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    [​IMG]

    A "broken" sauce is when a sauce separates....as seen above.
     
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  17. Dug720

    Dug720 DIS Veteran

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    Gotcha. I'd probably just say "separated". :)
     
  18. Lisa F

    Lisa F is a very wise woman

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    those kinds of fat/liquid sauces require a process called emulsion, which suspends tiny droplets of one kind of liquid in another (like oil and water in a vinagrette). When they the tiny droplets clump and the clumps separate out, it is said that the sauce has "broken."
     
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  19. goofyintoronto

    goofyintoronto I really wanted to like it, but I didnt.

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    I agree with the bolded above. My steak at LC was not good. And the soup, I honestly didnt like it at all. But that's a matter of taste. And i do agree that you should complain. Its very important to do so. Otherwise they will go on thinking that everything is perfect....kinda like Tony's. or maybe disney had complaints about it and just didn't give a hoot because it was still making money.
     
  20. heidijanesmith

    heidijanesmith DIS Veteran

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    I am sorry you have not had great experiences here. That's too bad that there is so much inconsistency.

    We have only had wonderful meals here, cooked to perfection and great CM's.
     
  21. MissionMouse

    MissionMouse DIS Veteran

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    LC was a place most people walked by and a table was always available. Introduce the DP concept from the cruise line to the parks and changes in capacity and menus start. Customers start to seek out 1 ticket TS steak options. Add more tables. Demand exceeds capacity. Leverage demand to demand 2 tickets. Some customers refuse. Doesn't matter as there are enough new guest each year. Welcome to LC, but realize there are better dining options within WDW
     
    Last edited: Nov 11, 2018 at 10:49 AM
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