need your opinion on my points rental situation

[tgropp]

Thanks everyone for your feedback and opinions. This is why I posted, to get others opinions. I had considered posting negative feedback for David's but wasn't sure that was fair, and I think after reading some of these replied I am convinced to keep my opinions to myself.

In all fairness, the owners of these points are not involved with this at all - as far as they know their points are rented - even if David's does process a refund for me that is ONLY if another renter is found - if no renter is found, I'm 100% out of luck and the owner keeps their money. That's what I would expect, as I knew it was nonrefundable. The owner has to do nothing, as far as I understand, other than call and change the name of David's finds a new renter. So the owner here is out nothing and has no risk (as it should be).

I think a 25% fee would be quite reasonable if truly I was just canceling and getting my money back, potentially causing inconvenience to the owners, but that's not what this would be.



I doubt they would take a lower $/pt as this is over New Years and all of the dedicated reservations for rent on their site are $16-17/pt during slower times, and I rented at $15.

I do agree with you however about the the fact that Davids would have to process a refund, collect new payment, post the reservation, generate a new agreeement and answer my and others various questions. No doubt there is more work here. I would be quite suprised, however, if all of that work is more than 5 hours, say, which is probably a generous estimate? At $904 that is $180/hr? Seems steep...

I don't mean to be "crying" to owners - truly and legitimately looking for honest feedback. As someone mentioned above, I'm just disappointed. I have used David's twice before and it was great! I am soured now...

It is natural for a person to feel cheated when they lose their hard earned money, whatever the circumstances may be. I have gone on a rant about things and then after rethinking things, have found that I may have over reacted.....not saying that you have. I have dealt with Davids (renting points) and will never use another option. They are taking risks also and should be compensated for their extra work. I am sure that you have seen the other side, but you have learned on how the renting business works.

 

[mustinjourney]

Haven't there been reports of Davi'ds simply being unwilling to give flexibility? Maybe this was a policy change in response to that criticism. As contracted, it seems fair and appropriate, no reason to be upset over that. Actually a reason to be happy that one might only lose part. I know as an individual who isn't doing this as a business but has rented an average of 2-3 reservations per year for 22 years, I personally don't have any problems trying to change a reservation as long as someone isn't back and forth simply being high maintenance. My terms are a 25% deposit the remainder at 120 days out all non refundable. But as a business there are real and direct costs to such changes and it's reasonable to charge much like a restocking fee.

I'm guessing David's agreed to bend the rules here due to the fact that the rental is during NYE period -- so he's probably very sure it is going to be easy to flip. With that said, $900 is reasonable assuming he kicks some of that back to the owner for their efforts.