I'm pretty surprised.
I was there before the refurb. So I realize things can change - possibly staff change meanwhile. I had a lot of issues at Desert Inn and Suites after some staff changes there.
Anyway, at that point the price level of the Anaheim Hotel was way lower too, approximately $ 80 a night for me. Yes, the rooms were old and a bit outdated. And it took a lot of effort to close the door to the bathroom. But the place was clean. And I had enough plugs where I could charge everything.As a seasoned traveller I bring in those shiny multi plugs where you can charge several electronics at the same time anyway.
Staff was insanely friendly too and certainly semmed competent. I had booked through a German booking site and for some reason they had broken up my stay into several parts, partly one night only. Was all fixed at check in no problem, could stay in the same room all trip.
First morning a friend came to pick me up because we were going to Soda Fountain for a pin release. Those happen quite early. So I was waiting for him before the crack of dawn. One of the staff members actually came out, asked if I was alright, chatted with me for a bit and hung around til my friend had showed. I'm doing all releases while I am there, so this situation has happened a couple of times. Never before hotel staff actually checked on me.
And one night one of my friends was staying over because of some issues. They immediately waved any charges and comped her parking.
That is pretty much the complete opposite of what these guys went through.