i have used them in the past, and I have had no problem. Also if they don't list the dates you want as sold out, then they still have rooms available. But I too would suggest ordring an entertainment book (you could always buy orlando's) they been having a $10 off special and free shipping. You would probably save more money that way. BUT I would make sure HRH had ent rates avail for the dates you want before buying one.