HARD ROCK HOTEL INFO, FAQ and more........

Sue M

DIS Veteran
Joined
May 27, 2009
Does anyone think they’ll have AP rates for mid Sept? We have a decent SMSM rate that I’m ok with. But lower AP rate would be a bonus! Getting excited. We booked a pool view.
Last time we stayed at HRH we weren’t able to enjoy the pool, it was during tropical Storm Fay and rained every day all day.
 

Lashed34

Earning My Ears
Joined
Aug 18, 2019
Hi all. We are staying at HRH in early Dec for 2 weeks, can anyone please advise on whether there is a shuttle to Busch Gardens at all? Also, we don't have tickets yet for Busch, any suggestions for best place to get them there>
 
  • ADisnerdsLifeForMe

    Earning My Ears
    Joined
    Jul 11, 2019
    Does anyone know if Hard Rock's club lounge had a pancake maker & Uncrustables? Couldn't find much on YouTube, & only saw that Royal Pacific had it from the videos I could find. Just curious.
     

    jeanelle

    Mouseketeer
    Joined
    Jan 25, 2005
    They do not have a pancake maker (or at least did not last November). I believe they had uncrustables out during the day but cannot remember as it isn't something that I personally would grab. :)
     
  • helenb

    Wishing for the World...
    Joined
    Oct 26, 2005
    Do they still have individual bottles of shampoo and conditioner, or have they cheaped out and gone the way of the big dispenser on the shower wall?
     

    DisneyLifePapioNe

    DIS Veteran
    Joined
    Mar 9, 2017
    Still individual bottles ! The scent is “Sweetgrass”

    They changed the style of bottles it was in and unfortunately the scent is no longer the same as it used to be.

    Still sweetgrass but it just doesn’t smell the same, rather dull and not distinct like it was.
     
  • helenb

    Wishing for the World...
    Joined
    Oct 26, 2005
    At least they are individual bottles! Thank you for the information!
     

    skendrick

    Earning My Ears
    Joined
    Aug 23, 2014
    We currently have a club level two queen room booked for our family of 5. I have read on here that people have had luck getting a deluxe two queen room but it’s not a bookable category. I have called reservations twice to try to add this request to our reservation and both times been told there are no deluxe club 2 queen rooms at all. Has this changed recently? Am I calling the wrong number? Any help appreciated.
     

    barb969

    Mouseketeer
    Joined
    Sep 26, 2010
    We currently have a club level two queen room booked for our family of 5. I have read on here that people have had luck getting a deluxe two queen room but it’s not a bookable category. I have called reservations twice to try to add this request to our reservation and both times been told there are no deluxe club 2 queen rooms at all. Has this changed recently? Am I calling the wrong number? Any help appreciated.
    The deluxe queen rooms are not club level.
     

    Bravesfan

    Mouseketeer
    Joined
    May 4, 2011
    I have one night booked under my name along with four family members. I will not be staying in the room, but will be there for check-in. My daughter's family will be staying the night. I have not purchase tickets yet. Should I purchase tickets under my name since the reservation is in my name or my daughter's name since I may not be there for early park entry. I wasn't sure if there was a time that an ID would need to be shown pertaining to tickets.
     

    damo

    Proud Redhead
    Joined
    Jan 1, 2001
    I have one night booked under my name along with four family members. I will not be staying in the room, but will be there for check-in. My daughter's family will be staying the night. I have not purchase tickets yet. Should I purchase tickets under my name since the reservation is in my name or my daughter's name since I may not be there for early park entry. I wasn't sure if there was a time that an ID would need to be shown pertaining to tickets.
    Tickets are not connected to your room in any way. You will not receive them when you check in but will have to go to a kiosk to pick them up (where you need to have the credit card used to order them). You can also choose to have them picked up at the gate (I don't recommend this).
     

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