Everything PhotoPass and Memory Maker

The E Collective

Earning My Ears
Joined
Aug 17, 2018
Hi all! We are a family of 7 traveling to WDW next month. We have never used any of the photo packages before and to be honest I'm really on the fence about it. I guess my main hesitation is that I don't see many candid shots. We really aren't interested in the "magic" shots, and I just can't justify the price if it's mostly the kids hugging characters or group shots since I have always managed to get those photos either with my camera or by having someone else snap a group pic real quick. So... are there many candid shots taken? IMHO those are the best pics of my kiddos because they are just being themselves and totally immersed in the magic :)
 

Aryn Culbertson

Earning My Ears
Joined
Aug 20, 2018
Everything PhotoPass and Memory Maker





Overview

Together, Photopass, and Memory Maker are a way for Disney guests to take home many precious memories of themselves and their families enjoying many different Walt Disney World experiences.


Product Definitions

Photopass: Getting your pictures taken


Photopass is the name of the Disney World service which takes photos of you and your family all around the Disney World parks, and resorts. Having photos taken by Photopass Photographers is free for any guest, with no obligation to buy anything.


View attachment 301272
Photopass Photographer taking a photo of a family with Cinderella’s Castle in the background.

My Disney Experience

This encompasses the My Disney Experience mobile app, and the website as well. This is where you will view, edit, and delete photos. You will also manage your friends and family here, so that photos of your traveling party can also be included in any photo products you may purchase.


Gameday Photos Sports Photographer

https://www.espnwwos.com/complex/services/sports-photographer/ Gameday Photos Sports Photographer is a new service offered by ESPN. Packages can be purchased for single player, the team, and times can be from an hour to the length of the game. Prices vary by event.


Fine Art Photography

https://disneyworld.disney.go.com/guest-services/fine-art-photography-video/ Fine Art Photography is an extra charge service providing a dedicated photographer in one of a range of Disney World locations who will pose, and photograph your family. There are numerous locations, and session lengths to choose from. Some of these packages provide the photos immediately on a flash drive. Others include retouching, and send the photos by mail several weeks later. The Magic Kingdom Family Portrait also comes with a 16" x 24" canvas print of one photo of your choice, and a 20 print photo album.


Photo Download

Photo download is a product you can purchase which will allow you to download a single Photopass Photo.


One Day Memory Maker

https://disneyparks.disney.go.com/blog/2018/04/what-is-memory-maker-one-day-and-where-can-i-buy-it/ The One Day Memory Maker purchase allows you to download all of the photos that were taken on one day of your stay.


Memory Maker

Memory maker is a product which you can purchase. Memory Maker allows you to download digital copies of all of the Photopass Photographs you and your family have taken over the course of your stay.


Magic Shot

Magic shots are special photos which can be taken by Photopass Photographers, and add special elements into your Photopass photos.

View attachment 301270
Magic Shot from Pandora showing a Banshee flying overhead.

Visit the Magic Shots – Current Listings thread to see all of the Magic Shots that are currently available in each of the parks.


How it works

My Disney Experience

The first step to using PhotoPass, and / or Memory Maker is to set up your account on My Disney Experience. This can be done through the DisneyWorld Website, or through the My Disney Experience app on your mobile device.

Once you have set up an account, you can then link your park tickets, and connect any Magic Bands you have. If you don’t have Magic Bands yet, they can be connected when you get them. It is also possible to use PhotoPass without a Magic Band

Next, make sure everyone who is travelling with you is also set up in My Disney Experience. Now, using the Friends and Family feature of My Disney Experience, connect everyone to your account, and enable sharing and purchasing of PhotoPass photos.

You are now set to get your photos taken.


Choosing the right photo product

This can be tricky, as it can be difficult to know how many pictures you are going to want before you actually have them taken, and choosing the right product depends largely on how many photos you want to keep.

The Photo Download allows you to download a single Photopass photo (as well as some edits of that same photo) from your trip. If you are only going to want a couple of photos, this may be the least expensive option.

The One Day Memory Maker allows you to download all of the photos that are taken on one day of your trip. If you know that you are really only going to want the photos from your Animal Kingdom day, for instance, or you are only going to be in Disney World for one day, then this could be the best deal. Note, the One Day Memory Maker costs slightly more than 4 individual Photo Downloads, so if you want 4 photos or less, it will be less expensive to buy them individually.

If you are going to want photos from more than one day of your trip, and you are going to want 10 or more photos, then the Memory Maker Advance Purchase will be your best deal. For $169, this will allow you to download all of the photos that you have taken over the full length of your Disney World stay. Note, this must be purchased at least 3 days before you have your first photo taken (If you purchase during the day on Friday, then the earliest you can get photos taken will be on Monday).

If you want to purchase Memory Maker less than 3 days before you have your first photo taken, then you will have to pay the regular purchase price of $199, which is slightly less than the cost of 12 single photo downloads.

Members of the military can take advantage of a military discount on Memory Maker, and purchase it for $98. The military Memory Maker is retroactive, so that it includes photos that have already been taken. Therefore, it can be purchased at any point during your trip. This has to be purchased in person in Disney World, from a Guest Relations window, or ticket booth.

Annual Passholders. Most Annual Passholder levels include free digital downloads of PhotoPass photos. If you have this, there is no need to buy any of the above Photo products. When you activate your Annual Pass, any photos which are currently in your PhotoPass account, as well as any you have taken while your Annual Pass is valid, will be available for you to download at no additional charge.

In addition to the above options, you can also purchase merchandise through PhotoPass customized with your PhotoPass photos. Options include CD’s or DVD’s with all of your digital images on them, mugs, cups, calendars, and a host of other products. It is worth noting that if you purchase the digital download of your photos, you can then use other companies to create many of these same products, and likely at a considerably lower price.

The hard part in choosing the right product is knowing what you are going to want. 9 individual Photo Downloads will cost you less than the Memory Maker pre-purchase price. 11 individual Photo Downloads will cost less than the Memory Maker at the non pre-purchase price. If you can figure out ahead of time how many photos you will be happy with, then you have the best chance of picking the right product. If you go into the trip thinking you’ll only want a few, then decide halfway through it that you really want them all, you wind up paying $199 for Memory Maker when you could have had it for $169. Take your time, look online to see what kinds of photos other people are getting from PhotoPass, and hopefully, you will pick the right product before you start your trip.


Getting your photos taken
You can have photos taken in many different ways.

Photopass Photographers can be found at scenic locations throughout the Disney World parks, waterparks (during the summer season, starting after Memorial Day 2018), resort hotels, Disney Springs, and at some special resort meals (usually character meals. These change from time to time.) Resort photographers are most often found in the decorated lobbies of the deluxe resorts around the holidays. Don't be afraid to approach them and ask them to take your photo, that is what they are there for, and they will walk your group around the lobby for the best spots. *tip* Photopass photographers are always willing to take your picture with your own camera, or cell phone, in addition to taking the Photopass photo. Since there is no obligation to buy the Photopass photos, this is a relatively easy way to get family photos taken without asking another park guest to help out.

*Current character meals with PhotoPass photographers:
Akershus Royal Banquet Hall in Epcot's Norway pavilion
Cinderella's Royal Table in Magic Kingdom's Cinderella's Castle
Chef Mickey's in the Contemporary Resort
*These locations are accurate as of 2/15/18

Ride Photos and Videos. Some rides automatically take photos and some even take videos of you on the ride.

Photobooths. Spread around Disney World are some photobooths. There is no official list of where they are, but they can often be found in resort arcades, and around the boardwalk. Sometimes you will spot one in a park. Disney has been converting these photobooths from pay only to pay, or photopass, so some of them aren't photopass yet, but some can be activated with your Magic Band, and the photos will be added to your PhotPass account for free

Character Meet and Greets nearly always have a PhotoPass photographer on hand. Some dining packages (Cinderella’s Royal Table, and Chef Mickey’s for example) have an option to get your photo taken.

Photopass Studios. There is a photography studio in the marketplace at Disney Springs.

Having PhotoPass photos taken is free. There is nothing to buy, or sign up for. Anyone can approach any of the PhotoPass Photographers, and have their photo taken at any time with absolutely no obligation. You can view that photo in your My Disney Experience account on your mobile device, or through the PhotoPass website.

There are also other photography services available for purchase. These include:

Fine Art Photography. This service provides a dedicated photographer in one of a range of Disney World locations who will pose, and photograph your family. There are numerous locations, and session lengths to choose from. Some of these packages provide the photos immediately on a flash drive. Others include retouching, and send the photos by mail several weeks later. The Magic Kingdom Family Portrait also comes with a 16" x 24" canvas print of one photo of your choice, and a 20 print photo album.

Gameday Photos Sports Photographer. This is a new service offered by ESPN. Packages can be purchased for single player, the team, and times can be from an hour to the length of the game. Prices vary by event.


Editing your photos

Once your photos have been taken, it is time to edit. Usually, you will wait until you return home to do this. On the Disney World website, under My Disney Experience click on My Photos, and log in. There, you will have options to view, and edit your photos. Editing options include cropping, adding borders and stickers, changing aspect ratio, changing color to black and white, or orientation from Landscape to Portrait. Once you have edited a photo as you see fit, you can select “Create a Copy” to save the edited photo. You will now have both the original, and the edited version. You can really get creative, and have lots of fun with the editing tools.


Downloading

On the Photopass website, you have two options. You can download a single photo, or you can create a download set with all of your photos. For those using Memory Maker, my suggestion is make all of your edits, then make a full download set. Once you have downloaded your photos, you can get them printed as you see fit, or use them to create products for unique family keepsakes.


Memory Maker Specifics

There are some things to keep in mind with Memory Maker. You will be able to download all pictures taken of anyone that you have linked through Friends and Family, as long as you have enabled “My Disney PhotoPass Photos.” If you aren’t sure, go to your friends and family list, and click on “Update” next to their name. Make certain there is a green box by the “My Disney PhotoPass Photos” option, and you’re set.

Each photo you have taken will stay on the PhotoPass server for 45 days from the day it is taken. This means you need to finish your editing, and download your photos within 45 days of having them taken.

In addition, once you download your first photo, you can add more photos to the Memory Maker for 30 days. After that, you will no longer be able to add new pictures. These deadlines are important to keep in mind, especially if you are taking a longer trip, have a big group whose trips may not all begin and end at exactly the same time, or have other circumstances that might delay your editing and downloading of photos.


Sharing Memory Maker

Memory Maker can be shared with all of the members in your travel party. In order for this to work, you need to either manage the My Disney Experience profiles for all of the members of your travel party, or connect to them via Friends and Family. If someone in your travel party is not connected to you (you don't see their name in your Friends and Family list in My Disney Experience), scroll to the bottom of your list, and click on "Add a Guest." There you can choose to find them through connected guests (say if your married son is on your list, and you want to add his wife and children, you should be able to find them this way), import from a Walt Disney World Resort hotel reservation (If you are all staying on site at Disney, then you could enter the reservation number(s) and add everyone this way) or you can enter their name and age. This last way, you can either manage their profile yourself (say for your children, or spouse) or invite them via email (if they already have an account on MDE, or will make one of their own). Once you have connected everyone this way, any photos they have taken will appear in your MDE, and be available for you to download as part of your Memory Maker.

Conclusion

I hope this gives you a good idea of what PhotoPass and Memory Maker are all about. For sure, these products aren’t for everyone, but they can provide wonderful family photos that will be cherished for many years to come.

If you have any questions, please post, ask.

Thank you so very much for Posting all this absolutely Brilliant Information!! Truly gobsmacked by how rather informative and easily you have broken down each section! Will truly make our first ever Trip to WDW, in late Sept 2018, fingers crossed a memorable Holiday. Am truly nervous (we are celebrating our 20th Wedding Anniversary, my Birthday (shhhee not saying how old), and me surviving 5 Heart Attacks w/in 22 months), having never been to FL even. So hope the people that take Photos are decent at doing so!! Again, please thank you so much for the info!!
Everything PhotoPass and Memory Maker





Overview

Together, Photopass, and Memory Maker are a way for Disney guests to take home many precious memories of themselves and their families enjoying many different Walt Disney World experiences.


Product Definitions

Photopass: Getting your pictures taken


Photopass is the name of the Disney World service which takes photos of you and your family all around the Disney World parks, and resorts. Having photos taken by Photopass Photographers is free for any guest, with no obligation to buy anything.


View attachment 301272
Photopass Photographer taking a photo of a family with Cinderella’s Castle in the background.

My Disney Experience

This encompasses the My Disney Experience mobile app, and the website as well. This is where you will view, edit, and delete photos. You will also manage your friends and family here, so that photos of your traveling party can also be included in any photo products you may purchase.


Gameday Photos Sports Photographer

https://www.espnwwos.com/complex/services/sports-photographer/ Gameday Photos Sports Photographer is a new service offered by ESPN. Packages can be purchased for single player, the team, and times can be from an hour to the length of the game. Prices vary by event.


Fine Art Photography

https://disneyworld.disney.go.com/guest-services/fine-art-photography-video/ Fine Art Photography is an extra charge service providing a dedicated photographer in one of a range of Disney World locations who will pose, and photograph your family. There are numerous locations, and session lengths to choose from. Some of these packages provide the photos immediately on a flash drive. Others include retouching, and send the photos by mail several weeks later. The Magic Kingdom Family Portrait also comes with a 16" x 24" canvas print of one photo of your choice, and a 20 print photo album.


Photo Download

Photo download is a product you can purchase which will allow you to download a single Photopass Photo.


One Day Memory Maker

https://disneyparks.disney.go.com/blog/2018/04/what-is-memory-maker-one-day-and-where-can-i-buy-it/ The One Day Memory Maker purchase allows you to download all of the photos that were taken on one day of your stay.


Memory Maker

Memory maker is a product which you can purchase. Memory Maker allows you to download digital copies of all of the Photopass Photographs you and your family have taken over the course of your stay.


Magic Shot

Magic shots are special photos which can be taken by Photopass Photographers, and add special elements into your Photopass photos.

View attachment 301270
Magic Shot from Pandora showing a Banshee flying overhead.

Visit the Magic Shots – Current Listings thread to see all of the Magic Shots that are currently available in each of the parks.


How it works

My Disney Experience

The first step to using PhotoPass, and / or Memory Maker is to set up your account on My Disney Experience. This can be done through the DisneyWorld Website, or through the My Disney Experience app on your mobile device.

Once you have set up an account, you can then link your park tickets, and connect any Magic Bands you have. If you don’t have Magic Bands yet, they can be connected when you get them. It is also possible to use PhotoPass without a Magic Band

Next, make sure everyone who is travelling with you is also set up in My Disney Experience. Now, using the Friends and Family feature of My Disney Experience, connect everyone to your account, and enable sharing and purchasing of PhotoPass photos.

You are now set to get your photos taken.


Choosing the right photo product

This can be tricky, as it can be difficult to know how many pictures you are going to want before you actually have them taken, and choosing the right product depends largely on how many photos you want to keep.

The Photo Download allows you to download a single Photopass photo (as well as some edits of that same photo) from your trip. If you are only going to want a couple of photos, this may be the least expensive option.

The One Day Memory Maker allows you to download all of the photos that are taken on one day of your trip. If you know that you are really only going to want the photos from your Animal Kingdom day, for instance, or you are only going to be in Disney World for one day, then this could be the best deal. Note, the One Day Memory Maker costs slightly more than 4 individual Photo Downloads, so if you want 4 photos or less, it will be less expensive to buy them individually.

If you are going to want photos from more than one day of your trip, and you are going to want 10 or more photos, then the Memory Maker Advance Purchase will be your best deal. For $169, this will allow you to download all of the photos that you have taken over the full length of your Disney World stay. Note, this must be purchased at least 3 days before you have your first photo taken (If you purchase during the day on Friday, then the earliest you can get photos taken will be on Monday).

If you want to purchase Memory Maker less than 3 days before you have your first photo taken, then you will have to pay the regular purchase price of $199, which is slightly less than the cost of 12 single photo downloads.

Members of the military can take advantage of a military discount on Memory Maker, and purchase it for $98. The military Memory Maker is retroactive, so that it includes photos that have already been taken. Therefore, it can be purchased at any point during your trip. This has to be purchased in person in Disney World, from a Guest Relations window, or ticket booth.

Annual Passholders. Most Annual Passholder levels include free digital downloads of PhotoPass photos. If you have this, there is no need to buy any of the above Photo products. When you activate your Annual Pass, any photos which are currently in your PhotoPass account, as well as any you have taken while your Annual Pass is valid, will be available for you to download at no additional charge.

In addition to the above options, you can also purchase merchandise through PhotoPass customized with your PhotoPass photos. Options include CD’s or DVD’s with all of your digital images on them, mugs, cups, calendars, and a host of other products. It is worth noting that if you purchase the digital download of your photos, you can then use other companies to create many of these same products, and likely at a considerably lower price.

The hard part in choosing the right product is knowing what you are going to want. 9 individual Photo Downloads will cost you less than the Memory Maker pre-purchase price. 11 individual Photo Downloads will cost less than the Memory Maker at the non pre-purchase price. If you can figure out ahead of time how many photos you will be happy with, then you have the best chance of picking the right product. If you go into the trip thinking you’ll only want a few, then decide halfway through it that you really want them all, you wind up paying $199 for Memory Maker when you could have had it for $169. Take your time, look online to see what kinds of photos other people are getting from PhotoPass, and hopefully, you will pick the right product before you start your trip.


Getting your photos taken
You can have photos taken in many different ways.

Photopass Photographers can be found at scenic locations throughout the Disney World parks, waterparks (during the summer season, starting after Memorial Day 2018), resort hotels, Disney Springs, and at some special resort meals (usually character meals. These change from time to time.) Resort photographers are most often found in the decorated lobbies of the deluxe resorts around the holidays. Don't be afraid to approach them and ask them to take your photo, that is what they are there for, and they will walk your group around the lobby for the best spots. *tip* Photopass photographers are always willing to take your picture with your own camera, or cell phone, in addition to taking the Photopass photo. Since there is no obligation to buy the Photopass photos, this is a relatively easy way to get family photos taken without asking another park guest to help out.

*Current character meals with PhotoPass photographers:
Akershus Royal Banquet Hall in Epcot's Norway pavilion
Cinderella's Royal Table in Magic Kingdom's Cinderella's Castle
Chef Mickey's in the Contemporary Resort
*These locations are accurate as of 2/15/18

Ride Photos and Videos. Some rides automatically take photos and some even take videos of you on the ride.

Photobooths. Spread around Disney World are some photobooths. There is no official list of where they are, but they can often be found in resort arcades, and around the boardwalk. Sometimes you will spot one in a park. Disney has been converting these photobooths from pay only to pay, or photopass, so some of them aren't photopass yet, but some can be activated with your Magic Band, and the photos will be added to your PhotPass account for free

Character Meet and Greets nearly always have a PhotoPass photographer on hand. Some dining packages (Cinderella’s Royal Table, and Chef Mickey’s for example) have an option to get your photo taken.

Photopass Studios. There is a photography studio in the marketplace at Disney Springs.

Having PhotoPass photos taken is free. There is nothing to buy, or sign up for. Anyone can approach any of the PhotoPass Photographers, and have their photo taken at any time with absolutely no obligation. You can view that photo in your My Disney Experience account on your mobile device, or through the PhotoPass website.

There are also other photography services available for purchase. These include:

Fine Art Photography. This service provides a dedicated photographer in one of a range of Disney World locations who will pose, and photograph your family. There are numerous locations, and session lengths to choose from. Some of these packages provide the photos immediately on a flash drive. Others include retouching, and send the photos by mail several weeks later. The Magic Kingdom Family Portrait also comes with a 16" x 24" canvas print of one photo of your choice, and a 20 print photo album.

Gameday Photos Sports Photographer. This is a new service offered by ESPN. Packages can be purchased for single player, the team, and times can be from an hour to the length of the game. Prices vary by event.


Editing your photos

Once your photos have been taken, it is time to edit. Usually, you will wait until you return home to do this. On the Disney World website, under My Disney Experience click on My Photos, and log in. There, you will have options to view, and edit your photos. Editing options include cropping, adding borders and stickers, changing aspect ratio, changing color to black and white, or orientation from Landscape to Portrait. Once you have edited a photo as you see fit, you can select “Create a Copy” to save the edited photo. You will now have both the original, and the edited version. You can really get creative, and have lots of fun with the editing tools.


Downloading

On the Photopass website, you have two options. You can download a single photo, or you can create a download set with all of your photos. For those using Memory Maker, my suggestion is make all of your edits, then make a full download set. Once you have downloaded your photos, you can get them printed as you see fit, or use them to create products for unique family keepsakes.


Memory Maker Specifics

There are some things to keep in mind with Memory Maker. You will be able to download all pictures taken of anyone that you have linked through Friends and Family, as long as you have enabled “My Disney PhotoPass Photos.” If you aren’t sure, go to your friends and family list, and click on “Update” next to their name. Make certain there is a green box by the “My Disney PhotoPass Photos” option, and you’re set.

Each photo you have taken will stay on the PhotoPass server for 45 days from the day it is taken. This means you need to finish your editing, and download your photos within 45 days of having them taken.

In addition, once you download your first photo, you can add more photos to the Memory Maker for 30 days. After that, you will no longer be able to add new pictures. These deadlines are important to keep in mind, especially if you are taking a longer trip, have a big group whose trips may not all begin and end at exactly the same time, or have other circumstances that might delay your editing and downloading of photos.


Sharing Memory Maker

Memory Maker can be shared with all of the members in your travel party. In order for this to work, you need to either manage the My Disney Experience profiles for all of the members of your travel party, or connect to them via Friends and Family. If someone in your travel party is not connected to you (you don't see their name in your Friends and Family list in My Disney Experience), scroll to the bottom of your list, and click on "Add a Guest." There you can choose to find them through connected guests (say if your married son is on your list, and you want to add his wife and children, you should be able to find them this way), import from a Walt Disney World Resort hotel reservation (If you are all staying on site at Disney, then you could enter the reservation number(s) and add everyone this way) or you can enter their name and age. This last way, you can either manage their profile yourself (say for your children, or spouse) or invite them via email (if they already have an account on MDE, or will make one of their own). Once you have connected everyone this way, any photos they have taken will appear in your MDE, and be available for you to download as part of your Memory Maker.

Conclusion

I hope this gives you a good idea of what PhotoPass and Memory Maker are all about. For sure, these products aren’t for everyone, but they can provide wonderful family photos that will be cherished for many years to come.

If you have any questions, please post, ask.

Thank you so very much for Sharing all this valuable Information and breaking it down so that us Newbies will have the chance to truly, fingers crossed, have a memorable (pun intended) Experience.. Cheeres!! Aryn
 

Tomh

DIS Veteran
Joined
Feb 2, 2008
Thank you for clarifying. So our accounts would need to be part of their My Disney Experience account or is there some other account that is a special AP account that is used to download the pictures?
You all need to be friends with, and share photos with the MDE account / profile of which ever person actually has the AP. You will all see your individual photos in your own MDE, however, only the person who has the AP can actually edit, and download the photos.

I was trying to purchase the Memory Maker for out trip but it keeps telling me you need to purchase a package to add it.

I didn't think you had to have a package to purchase it.
You do not need to have a package to purchase memory maker. If the website is not allowing you to make the purchase, you might need to purchase by phone. It is not unusual for the Disney website / app to have issues such as this.

Hi all! We are a family of 7 traveling to WDW next month. We have never used any of the photo packages before and to be honest I'm really on the fence about it. I guess my main hesitation is that I don't see many candid shots. We really aren't interested in the "magic" shots, and I just can't justify the price if it's mostly the kids hugging characters or group shots since I have always managed to get those photos either with my camera or by having someone else snap a group pic real quick. So... are there many candid shots taken? IMHO those are the best pics of my kiddos because they are just being themselves and totally immersed in the magic :)
Memory Maker is not for everyone. It may not be for you. Photopass photos largely come in 3 varieties. Character meet and greets (sometimes as part of a character meal), Magic Shots, and stationary photographers whom you pose in front of. As for free roaming photographers just randomly taking candid shots of people, that is not something you are likely to experience (we've had it happen perhaps 2 times out of 11 trips). You might be better served by not buying Memory Maker, and if a photographer happens to get a photo you really like, simply purchase it individually.

Thank you so very much for Posting all this absolutely Brilliant Information!! Truly gobsmacked by how rather informative and easily you have broken down each section! Will truly make our first ever Trip to WDW, in late Sept 2018, fingers crossed a memorable Holiday. Am truly nervous (we are celebrating our 20th Wedding Anniversary, my Birthday (shhhee not saying how old), and me surviving 5 Heart Attacks w/in 22 months), having never been to FL even. So hope the people that take Photos are decent at doing so!! Again, please thank you so much for the info!!



Thank you so very much for Sharing all this valuable Information and breaking it down so that us Newbies will have the chance to truly, fingers crossed, have a memorable (pun intended) Experience.. Cheeres!! Aryn
Well, where to start? First off, you are most welcome, and thank you for the kind words! I can't begin to tell you how happy it makes me to know that my work is so helpful to you. I hope you have an AMAZING first ever trip to WDW. We took our first *once in a lifetime* family trip to WDW back in July of 2008. That *once in a lifetime* trip has been repeated every summer since lol.

Twenty years together, fantastic! More couples should be so dedicated. A birthday too, sounds like a trip full of celebrations. Be sure to get your "I'm Celebrating" pins, and wear them proudly.

Five heart attacks in 22 months, wow, so sorry, but amazing that you've not only survived, but are heading to Disney World. Here is hoping for many more years of health, and lots of memorable trips to Disney World!

Once again, thank you for the kind words. It is always great to hear from someone who has gotten something useful out of what I've written!
 
  • Angeni11

    Mouseketeer
    Joined
    Jun 8, 2010
    Thanks.

    We called and got it sorted out. She said that the website has been giving them headaches lately.
     

    Carly2

    Earning My Ears
    Joined
    May 20, 2018
    Thanks for all of the info! It was very helpful. However, it would be great if there was some info about removing the watermarks. Unless I missed something, it only happens when you go to download your first photo if you have already purchased memory maker. That is not intuitive at all and the info suggests that you edit all of the photos first and then download them at one time.
     

    Tomh

    DIS Veteran
    Joined
    Feb 2, 2008
    Thanks for all of the info! It was very helpful. However, it would be great if there was some info about removing the watermarks. Unless I missed something, it only happens when you go to download your first photo if you have already purchased memory maker. That is not intuitive at all and the info suggests that you edit all of the photos first and then download them at one time.
    You will continue to see watermarks until you choose download. If you download just ONE photo, that will activate your memory maker, and you should then see everything without the water marks.

    Note, you do not need to download each photo one at a time. You can chose to download all, and a set of .zip files will be created in your "my downloads" section which will contain every photo in your account.
     

    KriK412

    Earning My Ears
    Joined
    Jul 29, 2018
    Thank you so much for all the clear, concise, and helpful information! This thread has been extremely helpful!
    We are heading on a short trip in October. We have one day at MK and that same evening at MNSSHP. Our second day is at HS. Because of our short trip, it appears that it would be the best price for us to get the one day Memory Maker and do this each day. Is this allowed? Or, if we do this at MK, will it not let us purchase that same option a second time? Thanks in advance for your help!
     
  • Tomh

    DIS Veteran
    Joined
    Feb 2, 2008
    Thank you so much for all the clear, concise, and helpful information! This thread has been extremely helpful!
    We are heading on a short trip in October. We have one day at MK and that same evening at MNSSHP. Our second day is at HS. Because of our short trip, it appears that it would be the best price for us to get the one day Memory Maker and do this each day. Is this allowed? Or, if we do this at MK, will it not let us purchase that same option a second time? Thanks in advance for your help!
    I don't know of any reason why you would not be able to purchase the one day memory maker two separate times.
     
    Joined
    Jan 7, 2011
    Has anyone else having issues with missing photos?
    This is our 4th time using memory maker. Every day we have multiple pictures missing plus twice today I got other peoples pictures. We have never really had any issues before.
     

    CarolynFH

    DIS Veteran
    Joined
    Jan 5, 2000
    Has anyone else having issues with missing photos?
    This is our 4th time using memory maker. Every day we have multiple pictures missing plus twice today I got other peoples pictures. We have never really had any issues before.
    Yes, that’s happened to us too, more than once. I just submit a Lost Photo form electronically for the ones that are missing and delete the ones that aren’t ours.
     
  • CamsMom16

    Earning My Ears
    Joined
    Aug 18, 2017
    I'm not sure if this has been answered yet, so forgive me if I'm repeating!

    We're going to WDW at the end of October with friends. 2 of our friends are upgrading their current 10 day park hoppers to APs while there. They're going to do it at Guest Relations. Will Memory Maker immediately show up in their MDE since it's included with their AP? I know generally you're supposed to order it 3 days in advance. We're connected with them on MDE so I was going to utilize their MM and have them download any pictures for me that I wanted to print or keep. I just want to make sure we'll be able to do that from the 1st day of our trip. Thanks!!
     

    hiroMYhero

    I'm satisfied with my care...
    Moderator
    Joined
    Dec 20, 2014
    I just want to make sure we'll be able to do that from the 1st day of our trip.
    Yes because APs can download whatever photos are linked to their account...the waiting period doesn’t apply to them.
     

    Tomh

    DIS Veteran
    Joined
    Feb 2, 2008
    Yes, for sure this will work. When I upgraded my ticket to an AP, not only did I get all photos from that day, I got photos my friends had taken a week before I upgraded, and I got photos that we had taken a year ago when we visited.
     

    bpx2

    Mouseketeer
    Joined
    Sep 11, 2015
    When I hover over MDE on the website, under Memory Maker it says "Buy at a new lower price." But when I click on the link it shows the advance purchase price at $169. Isn't that just the normal price that it has been for awhile?

    Screen Shot 2018-09-13 at 11.36.04 AM.png
     

    supersnoop

    What time is the three o'clock parade?
    Joined
    Nov 13, 2013
    I'm not sure if this has been answered yet, so forgive me if I'm repeating!

    We're going to WDW at the end of October with friends. 2 of our friends are upgrading their current 10 day park hoppers to APs while there. They're going to do it at Guest Relations. Will Memory Maker immediately show up in their MDE since it's included with their AP? I know generally you're supposed to order it 3 days in advance. We're connected with them on MDE so I was going to utilize their MM and have them download any pictures for me that I wanted to print or keep. I just want to make sure we'll be able to do that from the 1st day of our trip. Thanks!!
    Just to be clear, they won’t have “Memory Maker” so it won’t show up in their account. They’ll have unlimited free downloads from the Photopass site. Memory Maker is a product that Disney sells, which gives you access to downloads from the Photopass site. So don’t go looking for something that says “Memory Maker” after they upgrade; just go download the photos.
     

    CamsMom16

    Earning My Ears
    Joined
    Aug 18, 2017
    Yes because APs can download whatever photos are linked to their account...the waiting period doesn’t apply to them.
    Yes, for sure this will work. When I upgraded my ticket to an AP, not only did I get all photos from that day, I got photos my friends had taken a week before I upgraded, and I got photos that we had taken a year ago when we visited.
    Thank you both for the info!
     

    CamsMom16

    Earning My Ears
    Joined
    Aug 18, 2017
    Just to be clear, they won’t have “Memory Maker” so it won’t show up in their account. They’ll have unlimited free downloads from the Photopass site. Memory Maker is a product that Disney sells, which gives you access to downloads from the Photopass site. So don’t go looking for something that says “Memory Maker” after they upgrade; just go download the photos.
    Thanks for the heads up!
     

    Tomh

    DIS Veteran
    Joined
    Feb 2, 2008
    When I hover over MDE on the website, under Memory Maker it says "Buy at a new lower price." But when I click on the link it shows the advance purchase price at $169. Isn't that just the normal price that it has been for awhile?

    View attachment 350687
    I don't see "Buy at a new lower price" on my MDE. Mine says Save $30 when you buy Memory Maker in advance! $169 is indeed the advance purchase price that has been in effect since last year.

    Just to be clear, they won’t have “Memory Maker” so it won’t show up in their account. They’ll have unlimited free downloads from the Photopass site. Memory Maker is a product that Disney sells, which gives you access to downloads from the Photopass site. So don’t go looking for something that says “Memory Maker” after they upgrade; just go download the photos.
    Great clarification! Indeed, they won't actually see a Memory Maker in their MDE, but the photos will show up without water marks, and they will be able to download them.
     

    OSUZorba

    DIS Veteran
    Joined
    Sep 5, 2014
    Has anyone else having issues with missing photos?
    This is our 4th time using memory maker. Every day we have multiple pictures missing plus twice today I got other peoples pictures. We have never really had any issues before.
    I've been having this issue all week. Missing most of our ride photos, even ones I scanned at. And missing some of our pictures from roaming photographers.

    The app was saying there were issues earlier this week, but still missing done since then.
     

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