DisneyKid4Life
DIS Veteran
- Joined
- Mar 3, 2013
As for the Dollar rental, I suspect this is the norm based on the reviews I've been reading online after the fact. Clearly, I should have done my homework. We actually got off easy compared to the poor folks who were standing in line at the regular counter for a lot longer then only to come out to the lot with their paperwork to find that their vehicle is not available. After receiving their paperwork everyone is told to just go pick out a vehicle parked in the appropriate size section only to find that the lot is empty and there are no cars available. I saw multiple people storm back into the agency building to complain that there are no vehicles available for them. Once I got my paperwork from the Express counter, I hurried over to the Full Size lot where only three cars remained. The first one I tried had its door taped off saying that the vehicle is a no go and there is no key. I had to scurry over to a very dinged up car and take one of the last remaining vehicles in the full size section. So even though we were tired and frustrated from the experience, I couldn't bring myself to complain too much considering there were people back there that would be waiting for a long time to finally get a car.
Just no words for that mess Dave. I had read bad reviews too actually, but since I was an Express member, I stuck. I guess maybe I got really lucky being there off season. What a way to run a business.