I don't know if this is the correct place to ask, and I apologize but I didn't read thru all 491 pages to see if I could find the answer haha.
I just booked our room at POP last week and I forgot to add that I need a crib in our room when I made the reservation. Can I update my reservation online or do I have to call to add this? I can't seem to be able to figure out how to do it online and I really want to avoid calling for this simple request if I can.
Also, I've seen a lot of people saying that they had to call to make specific room requests, like which building they wanted and what floor, etc. Is it a new change to have to call? I last stayed at POP in December 2014 and I remember being able to make room requests online at some point. Maybe I'm just behind on what the process is for room requests nowadays?
Thanks!!