We just got back from the Disney Magic for a 4 night cruise over spring break. I'd say she's still worth it.
Rough spots are likely the age. We had a balcony and while clean definitely has been well used. We were in room 8012 and first day my wife noticed water in the toilet bathroom would come up out of the tiles when you stepped in a certain spot. They were on it though - came in and dried, disinfected and put down a towel. Then maintenance caulked the hole. Fixed issue until we took a shower and the source of the water was coming out of the drain (guess connected somehow to shower room and guessing water escaped as our daughters showered?). Plumber came and removed the plug and unclogged the drain. Room attendant stayed on top of disinfecting and cleaning.
Probably most annoying part was Guest Services - they sent a note in the app to go by Guest Services to ensure it was fixed (which we did) and then they left a note on the door to call (which we did) and then they called and left a message to call back (which we did) and then they dropped off two more notes on our door, at which point we stopped calling back.
Other than those two things the magic was still there. Cast members were outstanding in attitude and helpfulness (cleaning up glasses at pool deck while lounging), providing great service at the bars, kids had great time at the Edge, lines weren't insane for characters despite being spring break (other than for princesses, we elected not to do the Royal Gathering and there were waits for the individual princesses), the food was outstanding (had the best wait staff in many cruises), Palo brunch made us a believer in it again after a bad service the time before. Only regret was my lack of willpower eating all of the food. Cabanas food was the best in memory - fresh, tasty, and last day churro waffles (knowing full well I was going to brunch in a couple of hours).
Rough spots are likely the age. We had a balcony and while clean definitely has been well used. We were in room 8012 and first day my wife noticed water in the toilet bathroom would come up out of the tiles when you stepped in a certain spot. They were on it though - came in and dried, disinfected and put down a towel. Then maintenance caulked the hole. Fixed issue until we took a shower and the source of the water was coming out of the drain (guess connected somehow to shower room and guessing water escaped as our daughters showered?). Plumber came and removed the plug and unclogged the drain. Room attendant stayed on top of disinfecting and cleaning.
Probably most annoying part was Guest Services - they sent a note in the app to go by Guest Services to ensure it was fixed (which we did) and then they left a note on the door to call (which we did) and then they called and left a message to call back (which we did) and then they dropped off two more notes on our door, at which point we stopped calling back.
Other than those two things the magic was still there. Cast members were outstanding in attitude and helpfulness (cleaning up glasses at pool deck while lounging), providing great service at the bars, kids had great time at the Edge, lines weren't insane for characters despite being spring break (other than for princesses, we elected not to do the Royal Gathering and there were waits for the individual princesses), the food was outstanding (had the best wait staff in many cruises), Palo brunch made us a believer in it again after a bad service the time before. Only regret was my lack of willpower eating all of the food. Cabanas food was the best in memory - fresh, tasty, and last day churro waffles (knowing full well I was going to brunch in a couple of hours).
