Decided to cancel... (Questions)

[mevelandry]

Hi!

It's not Royal Caribbean's fault at all... (We haven't sailed with them yet so we don't know what we are missing...)

But DH and I liked our Carnival cruise so much that DH has insisted in doing our Key West-Cozumel 2017 cruise with Carnival instead of trying RCCL. (The rates were lower too! We saved enough money to cover for our excursions!)

I cancelled my RCCL cruise on monday. I have not heard from RCCL since. No e-mail confirming the cancellation, no signs of a refund so far. My account doesn't show the reservation but that's about it.

Does anybody know if/when I'll get confirmation and how long it takes them to send the refund?

Thanks in advance!

 

[Love2Cruz]

7-10 days but I would follow up with a phone call just to make sure the cancellation went though.

 

[Madiaka]

Less than 7 days for me and I've booked and canceled a few times. I think I remember getting an email much later than expected - a few days or so. They confirm bookings right away but the cancellation email was delayed.

 

[mevelandry]

Good to know. I won't worry this week.

 

[mevelandry]

UPDATE: I have just received an e-mail confirming cancellation and refund.

 

[eskimoinparadise]

UPDATE: I have just received an e-mail confirming cancellation and refund.

Watch your credit card statement. They tend to process each part of the reservation separately, so you may see the full refund show up in pieces: i.e Cruise fare; then port fees and taxes; then anything else you prepaid.

 

[mevelandry]

Watch your credit card statement. They tend to process each part of the reservation separately, so you may see the full refund show up in pieces: i.e Cruise fare; then port fees and taxes; then anything else you prepaid.

Good to know! Thanks!