CountyMounty
Mouseketeer
- Joined
- Apr 9, 2008
Going next week and wondering what the current Offical Seaworld Hotel Perks are and how do you actually get them? There's lots of conflicting info out there and we have just spent over an hour making three different phone calls trying to get an answer to this question with no luck.
For those willing to read on, here are a few more specifics.
We purchased the Discovery Cove Ultimate Package through UT and are staying at Vistana Villages for the week. However we had one extra night at the beginning so I booked Fairfield at Seaworld with a bunch of Orbitz points I had thinking there might be an extra perk or two to take advantage of on our first day. The Seaworld site lists "Complemetary access to the Seaworld Rescue Tour" as a current benefit, however Fairfield site does not list that but does list "Reserved Show Seating" as a benefit, but Seaworld does not. Apparently Quick Que is never a perk anymore which stinks but so be it. We attempted clarification first by email and got a one sentence response to call a "reservations specialist" at Seaworld. We did that and they were less than helpful and told us that since we booked through Orbitz we would have to contact Orbitz. That makes no sense, because I've read on here multiple times that it makes no difference where you book your hotel. I told them my simply question was what are the current Official Hotel perks and was again told I had to call Orbitz and ask them. We than called two different numbers for the Fairfield, first was the main Marriot number then direct to the hotel and after multiple holds and waits still could never get concrete answers, got everything from none of those perks are currently available, to we could do the tour but only if we paid for it and booked it with Seaworld directly(well duh). I am just trying to decide if we specifically want to plan to do Seaworld our first day, the Rescue Tour or Reserved seating would give us a reason to do it that day over Sunday or Monday.
For those willing to read on, here are a few more specifics.
We purchased the Discovery Cove Ultimate Package through UT and are staying at Vistana Villages for the week. However we had one extra night at the beginning so I booked Fairfield at Seaworld with a bunch of Orbitz points I had thinking there might be an extra perk or two to take advantage of on our first day. The Seaworld site lists "Complemetary access to the Seaworld Rescue Tour" as a current benefit, however Fairfield site does not list that but does list "Reserved Show Seating" as a benefit, but Seaworld does not. Apparently Quick Que is never a perk anymore which stinks but so be it. We attempted clarification first by email and got a one sentence response to call a "reservations specialist" at Seaworld. We did that and they were less than helpful and told us that since we booked through Orbitz we would have to contact Orbitz. That makes no sense, because I've read on here multiple times that it makes no difference where you book your hotel. I told them my simply question was what are the current Official Hotel perks and was again told I had to call Orbitz and ask them. We than called two different numbers for the Fairfield, first was the main Marriot number then direct to the hotel and after multiple holds and waits still could never get concrete answers, got everything from none of those perks are currently available, to we could do the tour but only if we paid for it and booked it with Seaworld directly(well duh). I am just trying to decide if we specifically want to plan to do Seaworld our first day, the Rescue Tour or Reserved seating would give us a reason to do it that day over Sunday or Monday.
