Bilboo
Mouseketeer
- Joined
- Feb 11, 2001
Hi Everyone,
Just got back from DLP after a 4 night stay, had a great time but unfortunately I going to make a complaint regarding the levels of service in booking the holiday, the room in the Cheyanne and the managers attitude to the problems.
I have already faxed a complaint letter to the booking centre in respect of the first matter but as yet received no reply (after 10 days), so I was going to take the matter further up the chain. Anyone got any advice?
Thanks.
Just got back from DLP after a 4 night stay, had a great time but unfortunately I going to make a complaint regarding the levels of service in booking the holiday, the room in the Cheyanne and the managers attitude to the problems.
I have already faxed a complaint letter to the booking centre in respect of the first matter but as yet received no reply (after 10 days), so I was going to take the matter further up the chain. Anyone got any advice?
Thanks.