Pluginbaby
Earning My Ears
- Joined
- Jun 25, 2016
I have our Thomas Cook booking linked to my MDE for September 2020, obviously with the news this morning that holiday won't be happening.
We have already rebooked with Tui rather than waiting for the ATOL refund (as that could take months). The one outstanding thing I am unsure on is how to get our Thomas Cook resort reservation unlinked from MDE.
I am concerned that if I call up to get this removed, and then ask them to add my Tui reference number onto the MDE, that somehow they may accidentally cancel our Tui one down the line when they look for reservations for Thomas Cook customers that need cancelling (if that makes sense?!).
I realise there isn't much of a precedent for this type of predicament, just at a loss as to what to do with my MDE account as the Thomas Cook booking I imagine will be there a while (the administrators will have a great deal many more important things to deal with). The other thought I had was to just set up a brand new MDE account on a different email address and have done with the one that the Thomas Cook booking is on - would that be a good idea?
We have already rebooked with Tui rather than waiting for the ATOL refund (as that could take months). The one outstanding thing I am unsure on is how to get our Thomas Cook resort reservation unlinked from MDE.
I am concerned that if I call up to get this removed, and then ask them to add my Tui reference number onto the MDE, that somehow they may accidentally cancel our Tui one down the line when they look for reservations for Thomas Cook customers that need cancelling (if that makes sense?!).
I realise there isn't much of a precedent for this type of predicament, just at a loss as to what to do with my MDE account as the Thomas Cook booking I imagine will be there a while (the administrators will have a great deal many more important things to deal with). The other thought I had was to just set up a brand new MDE account on a different email address and have done with the one that the Thomas Cook booking is on - would that be a good idea?