cruisin5
DIS Veteran
- Joined
- Feb 21, 2001
And the final chapter in this saga...Diana (the correct name for the manager) arranged to have a brand new Golden Lite Rider delivered to our resort this morning. It worked GREAT! And she called later in the day to ask how things were and to let us know that the charging unit for the third ECV was fried! So no way I could have charged anything with it. She was very apologetic. They are going to refund another day for us. While their ECVs are failures, their customer service was great. Still don't know if I'll ever rent from them again though.
Glad their customer service followed through!