One thing is that many people mix up the terms, so you need to know the level of care you want. Residential or independent is basically just a rental home with meals, housekeeping, activities and possibly a daily check in if desired. This is not considered assisted living. Assisted is when they start to require additional personal care help and their medications and other medical needs are partially monitored by the staff. ( I say partially because it is still not full nursing care, just some monitoring and help with the goal of remaining as independent as possible.)
Once you hit the assisted level, one thing we struggled with clarity on was what was included as part of the "rent" and what involved "care points." The price for rent is easy to figure out, care points are much more variable and will probably change over time. What we discovered is that the rent is higher in assisted living because of the availability of care, but the care points are tabulated separately. We had falsely assumed that some of the minimal care listed was included in the higher rent cost. We actually have no problem with the amount we're paying, but we were taken by surprise that no care was actually included in the initial price we were given.
Another important point is that any care points are considered medical expenses, so you should see a separation for tax purposes.
Do you have Residential Care Facilities for the Elderly in your state? They have no more than 6 residents, live in homes in residential areas, home like setting, and less expensive. Your folks will be exposed to fewer germs with fewer people.
http://www.canhr.org/RCFE/rcfe_what.htm
While my experience is (hopefully) not across the board, be very wary of the smaller, "in home" type care facilities. I inspected personal care/assisted living/nursing homes for several years while I worked for the health department. The smaller home type facilities were, without exception, the worst of the worst. Unscreened or background checked caregivers, mentally incompetent caregivers, missing caregivers were seen very often by myself. The food quality was very poor, as was the general housekeeping. The locally owned and operated mid-sized facilities were typically the better option with the large, corporate owned facilities usually falling in the middle.
As part of my job, I did unannounced inspections of about 30 facilities at least twice a year. So, to routinely find significant staffing and care issues is a huge red flag, IMO. There was one inspection where the "caregiver" on duty was a individual with no background check (as required by law), who was mentally incompetent and living in the pantry of the facility due to her being homeless. Just an awful situation and the residents were in terrible shape. It was also common to see really terrible food-ie a pantry full of expired Little Debbies and nothing for a decent meal for any individual, much less the number of residents in the home, when they were to post the week's menu and have a minimum of three days of meals on site. These were not issues found in a larger facility-with better checks and balances and a larger staffing pool, you get better care, IMO.
My father is in an assisted living currently. We chose a facility that is locally owned, with now four different locations in the area. The main staff has a relatively low turn over rate and actively encourages groups to visit and interact with the residents (a college prof gives history talks twice a month, a therapy dog group visits a few times a month, a gardening club meets with residents monthly, school chorus come sing, individual students can perform for the residents, etc. It's not cheap, but my dad was not able to safely take care of himself at home.
The biggest tips I can give you are schedule a visit, so you can get the details. Then go back and visit at different times, unannounced, just to chat with residents or watch interactions with staff and residents. You should also be able to review the inspections performed at the home(s) you have narrowed down.
What state? The care planners at the big nursing homes ALL said the smaller care home facilities were a much better option for my mom.
They are regulated and inspected just like nursing homes here in California. Huge industry. I was amazed how many were within a mile of my homeI'm in Georgia. This was several years ago, when the state office did not have the staffing to inspect the homes (I can't imagine what it's like now, the elder care housing has exploded in my area) and the routine inspections were given to the local Env Health inspectors to complete, but compliance was still part of ORS. Again, hopefully my experiences were isolated, but there were a number that were frankly awful. I just didn't see the same issues, or as extreme issues, in a mid sized facility or larger ones either.
Thanks for all of advice. We live a little more than an hour from my parents. For a variety of reasons I can't check on them as often as I should so my original plan was to move them to senior independent housing close to us so I could help them out more often. After seeing the shape my dad's in now and how much trouble my mom is having with picking up the slack, I decided that I need to look at assisted living. Both of them use a combination of canes and rollators. My mom can still drive but we got rid of both their cars and replaced them with my old minivan so that they could easily load and unload their rollators and get in and out of the car. My father shouldn't drive anymore so we're taking away his ability to do so. I would like a backup shuttle in case my dad needs to go somewhere and my mom can't take him. My mother can still cook but she finds it tiring to put 3 meals a day on the table now. My dad has diabetes and I learned the hard way that his doctors had never explained what changes she needed to make to what she cooked for him. They were over at our house a few weekends ago when he had a very scary sugar crash due to a lack of protein that day. Luckily my dh and I knew what to do (hi mom has diabetes and lives with us part-time) so we were able to prevent the need to call 911. We want him to live somewhere where they will cook him meals suitable for a diabetic. They can dress and undress without help as well as manage their medicine but they are at a risk for falling so I want them to have someone available to help them up if they fall. The state provides them with help showering and doing laundry a few times a week so they don't need that.
Is this level of help suitable for assisted living.