Arrived at VGF at 1pm today and dropped off our bags at Bell Services to walk around and enjoy the resort. We were booked in a standard view studio for three nights. At 2:30 I get a call saying there are maintenance issues in two units at the villas and there is no room for me there. My heart sunk a little. Then I was told I was being moved to a one bedroom suite on the hotel side with concierge level access (rack rate: $1,400 a night). To top it off I was given a $400 credit, 3 extra fast passes per day, plus a dinner anywhere on property on them! What a fabulous way to start off the trip! Props to Disney customer service for going above and beyond. I definitely sounded dissapointed on the phone but did not push or make a scene- this was basically offered without asking.