I heard this on the dis show too and I frankly don't buy it. Disney has to work out how to cancel with their hotels and tour guides and restaurants themselves and leave us as the customers out of that process. It's not our problem. That's the whole reason we pay at least a 30-50% premium by using ABD versus doing the same itinerary on our own...we shouldn't have to worry about the process of undoing it.One thing I learned from the DIS podcast was that ABD is a niche custom travel company and to unravel the trips and cancel trips is a complicated scenario because they rely on outside vendors. It's really too bad that they cannot offer more flexible policies for current trips in 2020, esp July and August guests. And even the 2021 flexible policy must be booked by June, but what about displaced guests in the future? I really like the Amawaterways "Travel with Peace of Mind" policy. I would definitely book future ABDs if I could have the piece of mind when I booked, without all these 'book by' limitations.
If Disney truly has BILLIONS, they could at least offer the Amawaterways type of policy to us, their most dedicated supporters of their business. I would love it if ABD could offer a similar 'Travel Waiver Plus' for $80/$175 per person!
AmaWaterways™, A Luxury River Cruise Line celebrating 15 years on the river, offers travelers unforgettable river cruises in Europe, Asia & Africa. For a list of our 2017 & 2018 itineraries and promotions, please contact your travel agent or call us.www.amawaterways.com
Travel with Peace of Mind
APPLICABLE FOR FUTURE SAILINGS (COMMENCING AUGUST 1, 2020)
In light of the recent global events and uncertainties around travel, we wish to offer our guests additional flexibility and peace of mind so they may continue to safeguard the wonderful plans they have made for their much-anticipated river cruise with AmaWaterways. As a result, we will offer for a limited time, special provisions which allow guests with new or existing reservations to purchase AmaWaterways Travel Waiver Plus*. AmaWaterways Travel Waiver Plus provides cancellation for any reason, up to 24 hours prior to the start of their AmaWaterways booked services (cruise, pre-cruise land extensions, air etc.)
Should guests decide to cancel their cruise for any reason, they will have the following options based on date of cancellation:
For all new or existing reservations for Europe and Southeast Asia (deposited or paid in full), Travel Waiver Plus may be purchased up to 48 hours prior to the start of AmaWaterways purchased services. For Africa Safaris & Wildlife Cruises, Travel Waiver Plus must be purchased within 90 days prior to sailing and once full payment has been received.
- Cancellation received up to 7 days prior to start of AmaWaterways services:
Future Cruise Credit** covering cancellation penalties, and the balance will be refunded based on our standard cancellation policy for services purchased through AmaWaterways.
- Cancellation received between 6 days to 24 hours prior to start of AmaWaterways services:
Future Cruise Credit** issued for 100% of AmaWaterways services to be used towards any sailings within 24 months of cancellation date
Travel Waiver Plus price:
- $80 per person – for those who purchase AmaWaterways Cruise Protection Plan*
- $175 per person – if purchased without AmaWaterways Cruise Protection Plan* or if you have purchased travel protection independently