I booked a vacation with them and it was not a pleasant experience at all. They put me in the "Nicky Bird" HJ (I think) hotel (more like a motel, if you ask me) and showed me another building in brochures instead, never told me the offsite transportation was so pathetic, they did not get my seats assigned in the plane and I had to spend more time trying to figure out who could swap seats so I could be next to my children (they ended up sitting us in the tail!), they did not book direct flights (try stopovers with a 3 and a 5 yr old), they gave me vouchers for everything and I still had to stand in all the lines to swap for the real tickets (as if I was purchasing them for the first time anyway) and in the end, I decided to just go it alone next time. . You don't save anything in those packages either! But I was infuriated when I learned that for the price of putting me in that dilapidated motel I could have stayed onsite, enjoying a better atmosphere and transportation. They never itemized the alternatives for me.
So if you don't need the emergency service or the convenience of renewing your license in their office rather than DMV, travelers cheques, etc.., then you probably do not need AAA.
Wanda