I would suggest the OP send an email to Jeff Vahle who is the General Manager of Disney Signature Experiences (DVC, DCL and ABD) and let him know how he felt about this ABD trip - keep it shorter, and eliminate the suggestion he be fired. I have corresponded with Jeff on other issues and found him to be responsive and helpful. We did our first ABD experience in late May - an embedded ABD within a DCL cruise in the Mediterranean, with our two adult children and their spouse/girlfriend. I don't know whether I ever got over the price, but in the end I thought the experience was fabulous. Even the food (especially in Florence) was a great experience. The best part of the ABD experience (besides great locations) were our two Adventure Guides, especially Dusty, who were on top of everything - even having private vans available to eliminate walking in the rain in Rome. We are doing an ABD River Cruise this fall, so will have another point of view at that time. I don't know how often we will book ABD. We thought the embedded cruise package was good enough that we are waitlisted for one on a Greek cruise next summer, despite my misgivings about price. ABD's strategy is to provide multigenerational travel experiences. Tauck has added their Bridges offering to compete with ABD. ABD will need to ensure they create magical experiences for their guests - in my mind, that starts with Adventure Guides who are committed to ensuring that all of the details are organized to deliver the desired outcomes, and a willingness for ABD management to ensure profits are not put ahead of providing that guest experience.