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Sounds like you might have been routed to Member Services. I would call back and ask if I reached Member Administration. All you should need is the contract number and sellers' names. Congratulations!!

If you look over the Closing Time thread people have listed their timelines of when they closed and received their points. I closed on September 19th, but my title company didn't send the final information to Disney until September 29th. I was able to see/use my points about a week or so later.

That sums up the entire process! Hahaha! Offer was made June 30th and we closed September 19th. I almost cried when I saw that welcome letter. LOL!

I got my welcome letter yesterday, too! -dated on the 6th, though. They received my paperwork from the title company on September 29th, so that's also before the 10 days. The only delay was that my title company didn't send the information to Disney until 10 days after closing.

I just checked and mine is also white now. I ordered a card while it was blue, so I'll keep an eye on the mail and see if it ever comes.

I guess I'll just keep an eye on it. It's just funny that it has happened to so many of us! It doesn't really matter what color gets printed, right? Don't cast members usually check the system anyway? I read that entrance into the Epcot member's area gets checked in the system.

It's weird... I've seen other's new to DVC with resale saying that they have blue cards. I went online to print my card and it is also blue. It should be white. I wonder why. I definitely do not get the direct perks. I linked my member number to My Disney Experience just to be sure! Do you think...

That's fast! They processed mine on the 29th, but I haven't received anything yet (mail or email). It took 4 days just to see my points in my account!

I just closed a couple weeks ago. When I called Member Administration with option #2 I was rerouted to member services (overflow of calls maybe?) who told me that they couldn't give that info out and acted like it wasn't allowed. When I figured out that it was MS I ask to be transferred to MA...

I called about 10 days after closing. The closing company didn't send the documents to Disney until September 29th, or I would have had them sooner. If you call, call 800-800-9800 and choose option 2 for Member Administration. I called quite a few times and EVERY. SINGLE. TIME I was routed to...

UPDATE! Animal Kingdom: 100 points Broker: Fidelity Closing: First American Offer made & accepted 6/30 Sent to ROFR: 7/11 Passed ROFR: 7/30 Received closing docs: 8/11 FA received buyer docs: 8/14 FA received seller docs: 9/18 Closed: 9/19 Deed Recorded: 9/19 Points in my account: 10/10 And...

I think it should be there already unless they didn't submit it yet- or correctly. Could the spelling of the names be wrong? I have seen most people say their deed showed up later that same day of closing. Mine did! I would ask your closing agent about that.

Got my member number today! I was told that the activation code will be available tomorrow.

Are you looking for this site?.... http://or.occompt.com/recorder/eagleweb/docSearch.jsp

Were you able to accomplish anything or are you just stuck waiting until after their cruise?

I just called and was told they are still working on the 28th.

Are you calling today? I'm curious to hear if your's is ready.

She was very confident that they'll be done with the 29th by Thursday.

I just spoke to MA. They received the documents from First American on the 29th and they are currently processing documents received on the 28th, so not much longer!

Just called and they are currently working on files from the 28th!