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I send a link to my TR/reviews when I do it. It helps them understand... Last time I had a complaint was either late 2014 or early 2015. They made it right.

They were very much so and wanted to know everything about it. I expressed the good as much as the bad. I still had a good time, just not as good as my previous trips.

THIS, THIS. THIS.

They called me. I responded to the survey they sent me. I had very specific details of my experience.

I highlighted what i thought was good and what was lesser with specific dates and times.. VERY receptive to my concerns. Can't disclose renumeration but I'll be back...

I've only expressed grievances twice, and Disney has contacted me about them. They called me earlier today about my most recent experience. Last time I had to complain was 2014/15 and they made things right which resulted in a 9 night / 10 day stay at the resort which was an AMAZING TRIP. I...

The Park Hopping issue I have is with 1PM. We will TYPICALLY retreat to the hotel when it gets crazy and rest for a bit, maybe pool. This time with everything being 101 continuously, you just had to stay and make the best of whatever was actually operational. Queues for standby were off the...

My wife went twice over the summer with GS troops and loved it. It was a disaster for us on DD weekend though. I think it's a MUST and you'll end up paying extra on top to experience the hottest E-tickets though likely based on my experience.

Exhausted, we TRIED to get back to Tomorrowland.. Let me tell you, the YOU CAN ONLY GO THIS WAY people need to STOP. Like I'm TRYING to go there, but you are FORCING me into FRONTIERLAND. What happens if you just disagree and do what makes sense? Do they arrest you? It's IDIOTIC...

After we got off HM, we decided to find our place of the Hungry Bear F! show spots. I just have to say, my MOST UNCOMFORTABLE spot ever. I was literally sitting a drainage ditch with people who were allowed to stand 4 feet away and a rope indicating I needed to sit IN A DRAINAGE DITCH. I was...

That's because Rope Drop these days is BARELY after people staying on-site get into the parks.

I'm sorry, and if I had spent that I would be LIVID. We shall see if Iger corrects Chapek's issues. One can only hope and look at the upside.

I always make the best of it, but this was NOT my long awaited Disney vacation I expected or longed for. I was exhausted vs. refreshed.

THIS!!

Apparently I've just had perfect trips the past 20-25 times. No.. SOMETHING was DIFFERENT this trip. Outside of a select few aspects, it was a POOOR experience. I attribute most of it to long wait times as EVERYTHING was 101 during our trip. As I said, the Hotel and hotel staff was amazing...

I always do and we did. Still, NOT what I paid for...

Which is why I leave cash for people who actually serve me.

I've always lauded my amazing trips. This was my first disappointing one out of 20 or so. I can be critical of certain aspects, but by and large, I have always loved it and felt it worth the price.

I would normally agree. We do a metered pace. Lots of breaks, HOWEVER, you want to ride SOME attractions. I mean who's gonna pay $150 just to hang out for the day (yes, been there, done that). The Crowds though.... Maybe if they weren't so bad, but it's crazy.

My recommendation is to adjust expectations. This wasn't my normal trip. We normally have ample dinning and resort activities to break up the day. The INSANE crowds, NOT being able to get through security timely for Early Entry, and attractions being down left and right just messed up how I...