We just returned from BWV and our room was on the very far end. We got off at the Swan many times as it was much closer for us to get to our room . There are doors on the back of the building that you can use. The first set of doors (coming from the Swan) brings you to the stairwell to all 5...
I used Buena Vista Rentals (866) 484-4797. The chair was waiting for us when we arrived at the hotel.No problems at all and you leave the chair with bell services when you check out.
I received one on my last visit. If you are not in they leave you a voice mail saying you have a package. Once you call and let them know you are in they will deliver or you can go pick it up. They will tell you the specifics.
My check in date was last week. (We have a split stay with rented points) I was able to make choices then for both hotels, but now when I check all my choices are gone and there are no options at all to choose from.
You can stop at bell services to check if they have arrived or call and have your luggage delivered once you are in your new room. I believe you must be in your room for them to deliver your bags. Have a great trip.
We always tip! We make the envelopes ahead of time and leave one each day-usually $5 a day, but there is no set rule. Just a little reverse Pixie Dust! and not only at Disney hotels.