Charley's Taxi from airport to Aulani

Julylady

DIS Veteran
Joined
Jan 7, 2005
I plan to use Charley's Taxi from the airport to Aulani. Can someone tell me how this works? If I make an advanced reservation, is there a driver waiting at bag claim? Do we need to collect our luggage and wait at a desk or kiosk? Do we call someone when we arrive to let them know we are there?

Any insight on how this will work is appreciated. NOTE: We are arriving late and I don't plan to rent a car until 3 days later. I have priced it all out and this is the cheapest way for us to go.

THANKS!
 
I plan to use Charley's Taxi from the airport to Aulani. Can someone tell me how this works? If I make an advanced reservation, is there a driver waiting at bag claim? Do we need to collect our luggage and wait at a desk or kiosk? Do we call someone when we arrive to let them know we are there?

Any insight on how this will work is appreciated. NOTE: We are arriving late and I don't plan to rent a car until 3 days later. I have priced it all out and this is the cheapest way for us to go.

THANKS!
Charlie's will tell you. If I remember right, we got our baggage, called the number, and met them in a pick up lot.
 


We always use Charlie’s taxi. Though we are coming from overseas and land the HNL international arrivals.

When you book Charlie’s taxi you will get a phone number to call upon arrival.
Don’t worry there are pay phone at the airport you can use to call if you don’t have a mobile phone.

You will collect your luggage and then call the number. They will then verify your location and give you instructions on where to go to meet your taxi driver.

For us coming into the international arrivals it’s a short walk across the street from the baggage claim area. Which is the car park. There is a little stand that you check in with Charlie’s taxi and they will have your name in a list.
Your drive will then come to pick you up shortly.
The employees will have aloha shirts on and clear visible they are from Charlie’s taxi. Always very friendly and helpful.

I assume the process is pretty much the same if you arrival at a domestic terminal.
 
We always use Charlie’s taxi. Though we are coming from overseas and land the HNL international arrivals.

When you book Charlie’s taxi you will get a phone number to call upon arrival.
Don’t worry there are pay phone at the airport you can use to call if you don’t have a mobile phone.

You will collect your luggage and then call the number. They will then verify your location and give you instructions on where to go to meet your taxi driver.

For us coming into the international arrivals it’s a short walk across the street from the baggage claim area. Which is the car park. There is a little stand that you check in with Charlie’s taxi and they will have your name in a list.
Your drive will then come to pick you up shortly.
The employees will have aloha shirts on and clear visible they are from Charlie’s taxi. Always very friendly and helpful.

I assume the process is pretty much the same if you arrival at a domestic terminal.

Thank you for the detailed explanation. It is very helpful for planning purposes.
 
I've just booked with Charley's today and the confirmation email explains what to do for arrivals and departures, depending on which service you have booked.
 


Thank you for the detailed explanation. It is very helpful for planning purposes.
no problem.

Do keep in mind you can book a VIP meet and greet service for a bit more $$$.
This will have someone meet you at baggage claim area holding a sign with your name on it.

However, as noted before the normal service is pretty easy and painless.

enjoy your stay at Aulani!
 
THANKS for all the replies. It really helps to be able to anticipate what will happen.

ORION - Do you also recommend Charleys's for the VIP Meet and Greet or another service?
 
We always use Charlie’s taxi. Though we are coming from overseas and land the HNL international arrivals.

When you book Charlie’s taxi you will get a phone number to call upon arrival.
Don’t worry there are pay phone at the airport you can use to call if you don’t have a mobile phone.

You will collect your luggage and then call the number. They will then verify your location and give you instructions on where to go to meet your taxi driver.

For us coming into the international arrivals it’s a short walk across the street from the baggage claim area. Which is the car park. There is a little stand that you check in with Charlie’s taxi and they will have your name in a list.
Your drive will then come to pick you up shortly.
The employees will have aloha shirts on and clear visible they are from Charlie’s taxi. Always very friendly and helpful.

I assume the process is pretty much the same if you arrival at a domestic terminal.

Can you please tell me the approximate cost? Thank you!
 
We always use Charlie’s taxi. Though we are coming from overseas and land the HNL international arrivals.

When you book Charlie’s taxi you will get a phone number to call upon arrival.
Don’t worry there are pay phone at the airport you can use to call if you don’t have a mobile phone.

You will collect your luggage and then call the number. They will then verify your location and give you instructions on where to go to meet your taxi driver.

For us coming into the international arrivals it’s a short walk across the street from the baggage claim area. Which is the car park. There is a little stand that you check in with Charlie’s taxi and they will have your name in a list.
Your drive will then come to pick you up shortly.
The employees will have aloha shirts on and clear visible they are from Charlie’s taxi. Always very friendly and helpful.

I assume the process is pretty much the same if you arrival at a domestic terminal.

Thanks Orion2185 - we are also travelling from overseas, so arriving into International - this information is most helpful. I have heard nothing but good reviews for Charley's and the flat rate makes it so much easy to budget, etc
 
Can you please tell me the approximate cost? Thank you!

Hi linco711 - here is the website link https://charleystaxi.com/services/airport/ and details of the price to Aulani

TAXI FLAT RATES
Advance reservations are recommended to ensure prompt service upon arrival.

Charley’s Taxi Flat Rates are discounted from the regular meter rate and are a great way to go to and from the Airport. You’ll save money and enjoy peace of mind because these discounted, fixed rates don’t change if there’s bad traffic. You’ll save time because we’ll take you directly to your hotel, unlike the shuttles. And when arriving at HNL you can skip the line at the taxi stands.

WAIKIKI — $29 (typical meter is $35-38) — Check Map
AULANI — $55 (typical meter: $65-75)
TURTLE BAY RESORT— $99 (typical meter: $145)
 
THANKS for all the replies. It really helps to be able to anticipate what will happen.

ORION - Do you also recommend Charleys's for the VIP Meet and Greet or another service?


Yes, I would recommend the VIP service if your willing to spend the extra money.
To be honest we did the VIP our first visit to ‘Aulani for convenience. However, the normal flat rate is really east to find the pick up spot.
Charlie’s taxi customer service is amazing.
We now just book the flat rate and save the $$$ it would cost for vip to spend at the resort.
Totally personal preference thought.
We normally always book airport meet and greet as it’s just so easy and don’t have to think about anything.
 
We'll be travelling with our almost 3 year old, but don't really want to lug the car seat since we won't be renting a vehicle. Does anyone know if Charley's Taxi offers car seats? I guess I can call them once I get the email confirmation of my reservation. Thank you.
 
We'll be travelling with our almost 3 year old, but don't really want to lug the car seat since we won't be renting a vehicle. Does anyone know if Charley's Taxi offers car seats? I guess I can call them once I get the email confirmation of my reservation. Thank you.

To help others in the future, once you book with Charley's ($55 flat rate from Aulani to Airport, or vice versa), they'll send you a confirmation. You'll have to call Charley's 24 hours prior to request a carseat, but they do offer it free of charge.
 
Has anyone ever done port to aulani with this service? Disney cruise is charging 40 per person from port to hotel, then 24 from hotel to airport per person. So I'm looking for alternative choices.
 
We used Charley's in October. I highly recommend Charley's. Great service, we reserved prior to traveling, called when we were ready for them to pick us up. The driver was at the airport within minutes. We had four adults with luggage, one carry one each and one checked each. Plenty of room for all. For return, we just needed to go down to bell services and they called over a "Charley's" taxi. Quick and easy.
 

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