FastPass+ FAQ — SERVICE SUSPENDED UNTIL FURTHER NOTICE

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Ok, I've read through the first few FAQ's at the top, but I am still having an issue.

I will be traveling tomorrow when our window opens. I have the app on my phone ready to go, but it keeps telling me I need to link tickets or a package. We have a package through Disney, so they obviously know it exists. Will this change tomorrow, or do I really need to figure out a way to be on a computer/wifi?

@mesaboy2 does include the explanation that packages open up your booking window at exactly 60 days out at 7:00a ET. FPs can be booked from any type of mobile device.

And from the Booking Windows post:
For onsite guests with a room/ticket package, the 60-day prebooking window will not appear until the 60-day mark. Before this point, it is normal for various members and/or their tickets to not appear on the MDX account. The entire traveling party and their tickets will appear at the 60-day mark in almost all cases. It is generally not possible to practice booking FPs beforehand in this situation.
 
k, I *think* I understand correctly but want to be sure. I've read the FAQ fully and some of the thread....

We are onsite our first and last night's only. Dec. 5th -12th (magical express usage and not having to tote carseat...will uber family to hotel at DS or Minnie Van if we can).

So, I can book FP for 5/6 60 days from the 5th and 11/12 60 days from the 11th, and for 7/8/9/10 I can book them at 30 days as each day opens. do I understand this correctly? thx!:sunny:
 
k, I *think* I understand correctly but want to be sure. I've read the FAQ fully and some of the thread....

We are onsite our first and last night's only. Dec. 5th -12th (magical express usage and not having to tote carseat...will uber family to hotel at DS or Minnie Van if we can).

So, I can book FP for 5/6 60 days from the 5th and 11/12 60 days from the 11th, and for 7/8/9/10 I can book them at 30 days as each day opens. do I understand this correctly? thx!:sunny:

60 days, actually. One you have a 60 day window open, you keep 60 days until your reservations are over.
 




Booking Windows

- The booking window opens at 7:00a Eastern Time each day.

- FPs can be booked in advance, with different booking windows opening for the following 3 general categories of guests:
  • Onsite Guests - 60 Days Before Check-in Date:
    • Guests staying at WDW owned and operated resorts (including DVC) with a room/ticket package.
    • Guests staying at WDW owned and operated resorts (including DVC) with a room-only reservation and valid tickets booked separately and linked to an MDX account.
    • Guests staying at the Swan or Dolphin resorts and valid tickets linked to an MDX account.
    • Guests linked to or listed on an onsite guest's MDX account (controlled by the onsite guest) and valid tickets linked.
  • Offsite Guests - 30 Days Before Park Day:
    • Guests not staying at any of the resorts listed above, but with tickets linked to an MDX account. Note: If offsite guests are linked to or listed on accounts of onsite guests above, they share the onsite guests' booking window of 60 days.
  • Castmembers - 7 Days Before Park Day:
    • CMs not staying at any of the resorts listed above, but with CM tickets linked to an MDX account. CM tickets include Maingates, Guest Passes, and comps. Note: If CMs are linked to or listed on accounts of either category above, they share that category's booking window (60 days onsite, 30 days offsite).
- Onsite guests can book FPs for their entire stay, for as many days as they have tickets for. The maximum number of days is at least 14—reliable data beyond this number is unclear. Practically speaking, this means FPs can be booked for more than 70 days away.
  • For onsite guests with a room/ticket package, the 60-day prebooking window will not appear until the 60-day mark. Before this point, it is normal for various members and/or their tickets to not appear on the MDX account. The entire traveling party and their tickets will appear at the 60-day mark in almost all cases. It is generally not possible to practice booking FPs beforehand in this situation.
  • For onsite guests with a room-only reservation, the 60-day prebooking window will not appear until the 60-day mark, assuming valid tickets are attached to the account. Before this point only a 30-day window (from the current day) will be active, again assuming valid tickets are attached to the account. It is possible to practice booking FPs using this 30-day window.
  • If a guest has more resort days booked than ticket days in the MDX account, the FPs can be scheduled on any days during the stay. For example, if a guest has a 5-day stay from Monday to Friday but only 3 days of tickets, FPs can be scheduled on Monday, Wednesday, and Friday.
- Offsite guests can book no more than 30 days in advance. This means FPs must be scheduled day-by-day for each day of the stay, assuming the guest wants the widest possible choice of FPs available for each day of their stay.

- Annual Pass (AP) holders have similar benefits as onsite guests when staying at an onsite resort. The primary difference is that AP holders can book up to 7 days of FPs at all times, and more if the length of the onsite stay is greater.

- AP holders have similar benefits as offsite guests otherwise, except that they cannot have more than 7 days of FPs booked at any one time.
 
Help! I thought since I booked a Disney resort, I would be able to book fast passes for my trip once that 60 day mark came. Well, today is 60 days. I was able to book for 3 of my days but not the 4th day. We check out of our resort on a Wednesday but have 4 day tickets and will be staying elsewhere and going to the parks that Friday (2 days after checkout). Does this mean for the Friday I have to wait until the 30 days for fast pass reservations? I thought with the grace period I would be able to book today for that Friday too! :(
 
Help! I thought since I booked a Disney resort, I would be able to book fast passes for my trip once that 60 day mark came. Well, today is 60 days. I was able to book for 3 of my days but not the 4th day. We check out of our resort on a Wednesday but have 4 day tickets and will be staying elsewhere and going to the parks that Friday (2 days after checkout). Does this mean for the Friday I have to wait until the 30 days for fast pass reservations? I thought with the grace period I would be able to book today for that Friday too! :(
60 days out from Park day#4 is when you'll be able to book. Because you're checking out of your onsite stay, you become "offsite" and have to wait until the window rolls.

It's in the Split Stay section of this FAQ. :)
 
ok, I'm considered offsite but can still do 60 days not 30? thank you!

Yes, because you have the onsite stay first, you gain a 60 day window which remains so until you complete your onsite stay, after which the window returns to 30 days (assuming you still have ticket entitlements left.)
 
My family will be traveling with my sister-in-law's family. We have 2 separate MDE accounts. My account is 'owned by me' and the rest of the family managed by me. On my sister-in-law's MDE each one has their own email address and account.

I want to link the accounts so I can make advance FPs and 4th FPs in the parks for the group. When I try to link from my MDE it says I have no connected friends to choose from. I thought the reservation would be the best way. When I put in their confirmation number the reservation comes up but only one member of the party has a box to click, the others are checked and grayed out.

Any idea why? I was so concerned with linking MDEs and now I hope it isn't screwed up.

Thanks!
 
My family will be traveling with my sister-in-law's family. We have 2 separate MDE accounts. My account is 'owned by me' and the rest of the family managed by me. On my sister-in-law's MDE each one has their own email address and account.

I want to link the accounts so I can make advance FPs and 4th FPs in the parks for the group. When I try to link from my MDE it says I have no connected friends to choose from. I thought the reservation would be the best way. When I put in their confirmation number the reservation comes up but only one member of the party has a box to click, the others are checked and grayed out.

Any idea why? I was so concerned with linking MDEs and now I hope it isn't screwed up.

Thanks!
You have to add and invite each person who has their own MDE account. You can only Invite them if you know the email address that is linked to their MDE accounts.

After you invite them, they have to Accept the invitation that arrives in their email. Then, you'll receive an email stating they've accepted and you'll have to process another step before they appear on your MDE account.
 
You have to add and invite each person who has their own MDE account. You can only Invite them if you know the email address that is linked to their MDE accounts.

After you invite them, they have to Accept the invitation that arrives in their email. Then, you'll receive an email stating they've accepted and you'll have to process another step before they appear on your email account.

Thank you! You really are a Hero and I appreciate the quick response as I was starting to panic LOL.

Where do I invite to connect by entering their email addresses? When I click Add a Guest, I have the option to find through connected friends, reservation, or enter name and age. Sorry, I'm just so nervous about screwing this up.
 
Thank you! You really are a Hero and I appreciate the quick response as I was starting to panic LOL.

Where do I invite to connect by entering their email addresses? When I click Add a Guest, I have the option to find through connected friends, reservation, or enter name and age. Sorry, I'm just so nervous about screwing this up.
I only use the app so I have no idea what it looks like on the computer. Just add their name in and it has to match their name in their MDE account. Then you do have to Invite them through their email account.
 
Got it all set up. After you select and enter name and age you have the option to invite to connect and enter the email address. I was concerned it was only going to try to match on name through manage account, and my MDE got screwed up in the past doing that.

I'm glad the other group we were planning with cancelled - planning for large groups is too much pressure!

Thanks again
 
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