United Airlines popcorn controversy: What sayeth the Dis?

Do you agree with the parents, or with the airline?

  • Parents

    Votes: 35 12.4%
  • Airline

    Votes: 211 74.8%
  • Neither

    Votes: 25 8.9%
  • Other

    Votes: 11 3.9%

  • Total voters
    282
  • Poll closed .
I doesn’t matter whether it was popcorn, Chex mix or Mickey Pretzels, the kids made a mess. The older child is school aged-totally capable of helping mom pick up their mess. Has anyone asked what mom would do if the kids made a mess at home? Leave it? Have a housekeeper clean it?
I am just amazed that this mother feels so entitled and doesn’t feel any obligation to be a respectful person.

For those siding with the mother-when flying, after enjoying an in-flight snack-when the flight attendant comes by picking up your empty cups, snack wrappers, do you leave them on the floor or tray for the FA to pick up, or do you hand it to the FA?
 
There's typically a cleaning crew to do that. And now with COVID-19, there's almost always applications of disinfectant and wiping down of hard surfaces. And yeah they have vacuum cleaners.

In between flights? I thought most airlines stopped the extra Covid cleaning & went back to normal procedures. I’ve mostly flown SW the last few years. I don’t think they have anything like these crews between flights.


As to the mom… I can’t imagine how that much stuff got on the floor in the first place. If your kid starts dropping that much food, you take it away or feed it to them so there isn’t a need to clean up a total mess. Especially when you know you’re in a confined space, no ability to clean it up yourself & you’re gonna be in a hurry to get off when you land.
 
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In between flights? I thought most airlines stopped the extra Covid cleaning & went back to normal procedures. I’ve mostly flown SW the last few years. I don’t think they have anything like these crews between flights.


As to the mom… I can’t imagine how that much stuff got on the floor in the first place. If your kid starts dropping that much food, you take it away or feed it to them so there isn’t a need to clean up a total mess. Especially when you know you’re in a confined space, no ability to clean it up yourself & you’re gonna be in a hurry to get off when you land.

At a certain point I think it probably better for the airline to just cut their losses rather than try to prove who's right.

But I could certainly imagine that if there's something that can be sucked up with a vacuum cleaner, that would probably be better than demanding that a passenger and toddler children get on their knees to clean everything up.
 
But I could certainly imagine that if there's something that can be sucked up with a vacuum cleaner, that would probably be better than demanding that a passenger and toddler children get on their knees to clean everything up.

I agree with you on that. I just think the mother should have done better to prevent the mess in the first place.
 
I agree with you on that. I just think the mother should have done better to prevent the mess in the first place.

I'm trying to imagine something like this. Maybe my Catholic elementary school days where the nuns were generally the nicest people I'd ever met anywhere, until a kid screwed up and left a mess, and then they might demand that student get on their knees to clean it up. But that's a very different thing than when dealing with someone in essentially a customer service position.
 
I'm trying to imagine something like this. Maybe my Catholic elementary school days where the nuns were generally the nicest people I'd ever met anywhere, until a kid screwed up and left a mess, and then they might demand that student get on their knees to clean it up. But that's a very different thing than when dealing with someone in essentially a customer service position.

I’m saying…. when the kid started dropping popcorn, the mother should have taken it away. Then no big mess, no need for clean up. By anyone. Which I said in my first post. PREVENT. What does that have to do with catholic nuns ?????
 
I would really love to see how many of you that have commented have cleaned the table or floor at a restaurant with their kids. You pay for a service. Kids make messes. The area around my table at a restaurant looks like a blast zone. I tip handsomely for that. If I want to clean up everything after them, I stay home and do that. If I am flying first class, I pay a premium for that. If they told me to clean that up, I would tell them to go fly a kite. I love how great people and parents are on the internet (when they can hide behind an screen) and yet live such different lives. Nice piling on.
 
I’m saying…. when the kid started dropping popcorn, the mother should have taken it away. Then no big mess, no need for clean up. By anyone. Which I said in my first post. What does that have to do with catholic nuns ?????

Those were the only people I remember who might insist that someone get in that position to clean up after themselves.

I've been there when my kid left a mess. It's usually been "Sorry about that." and usually it wasn't an issue anywhere as long as I acknowledged it politely. I might not clean it up though.
 
I’m saying…. when the kid started dropping popcorn, the mother should have taken it away. Then no big mess, no need for clean up. By anyone. Which I said in my first post. PREVENT. What does that have to do with catholic nuns ?????
The popcorn could have been keeping the kids quiet. I am sure people would have loved to have parents give a parenting moment while their child melted down. Great judgment of others.
 
I would really love to see how many of you that have commented have cleaned the table or floor at a restaurant with their kids. You pay for a service. Kids make messes. The area around my table at a restaurant looks like a blast zone.
OK, as a mom, who had multiple young children at the same time, if I were in a restaurant, and my kid dropped something on the floor, if I could reach it, I'd pick it up. Heck, I dropped a fork on the floor at a restaurant recently, and I used my foot to get it into a place where I could bend over and pick it up. If whatever my kid (or me) dropped was in a location that I couldn't maneuver it to a reachable place, I'd point it out to the server, apologize profusely, and hope they would clean it up when we've left the table.
 
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It always amazes me how Japanese sports teams make the news for cleaning up after themselves and others in the stadiums and locker room. It should be the norm that we clean up after ourselves, not expecting someone else will come along to do it for us.
 
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As someone whose child (now an adult, btw) had a recurring problem with throwing up during landing, I can tell you the answer to the puke question: I cleaned it up with cleaning products given to me by the FA. (I still have a couple of 1C TWA cloth napkins that an FA once gave me for this purpose; she had no laundry bag to put them in, so I stuck them in a ziploc in the baby bag. After I got home I washed them along with everything else.) Normally, after I was done scrubbing it up, the FA's came behind me and sprayed the surfaces with disinfectant. The one time that the seat and seatbelt caught enough of it to get soaked, a mechanic was called on board to take out the wiped up seat and belt and replace them. No FA ever had to ask me to do this; I immediately asked for the products and did it myself. (After we realized it was chronic, I started carrying a scrub brush and upholstery cleaner in my bag, which was much more effective.) What I do know is that during a flight, FA's are not supposed to touch any kind of object that might be contaminated by bodily fluids unless it is a serious medical emergency; this is because they also have to serve food. That's why when you have to throw away an airsick bag, they hold out an open trash bag and have YOU put it in the bag.

Once it was so bad that an AA flight attendant gave me her pajamas so that I could get out of vomit-soaked clothing when he also got sick all over me mid-flight on an MD-80; I was *so* pathetically grateful to that woman. 1C was nearly empty on that flight, and I was sitting in a window seat with DS as a lap-child, with DH sitting in a middle about 4 rows behind us. (It was a last-minute trip due to a family emergency.) DS totally soaked my clothing, my seat and seatbelt, and we had 3 hours of the flight yet to go. In the midst of trying to clean it up, I asked the FA if she could find another seat for the gentleman next to me, assuming they would put him in 1C; I thought it would get him away from the smell and help make up for having to witness it, plus give me the dry seat to sit in. Unfortunately, AA apparently has a rule that you can't upgrade a passenger mid-flight like that, and the poor man got stuck in a middle seat. I felt terrible about it.

Way back when, I used to wait tables at a hotel Sunday brunch that attracted a lot of families after church. We had children tossing food constantly, and by and large, the parents did not try to clean it up. Sometimes they tipped generously when it happened, and that wasn't so bad, but just as often they did not tip, and that was maddening. Flight attendants cannot accept tips, they don't get paid when the plane is on the ground, and they catch hell if they don't make the airline's required turn time. I can see where an entitled parent with a couple of out-of-control kids just might just be the final straw, though I just find it hard to believe that any FA would actually force her to do it. What seems more likely to me is that the FA handed her a trash bag "to put all that spilled popcorn in", and the situation deteriorated from there.
 
I am with the your mess, you clean it up. But I suspect there was some "attitude" from the flight attendants that probably didn't help the situation.
 
I’m saying…. when the kid started dropping popcorn, the mother should have taken it away. Then no big mess, no need for clean up. By anyone. Which I said in my first post. PREVENT. What does that have to do with catholic nuns ?????
The article I read said the child spilled the popcorn. Although I wasn't there and recollections may vary. 😉
 
As a mom of 3 very messy kids, I side with the airlines. We have never flown, but I have cleaned up messes we have made at stores, restaurants, or play places. Most of the time the staff has requested to handle it, but they have expressed gratitude at us getting a head start for them. I am always on my kids to pick up their messes.
 
You'd be hard pressed to make me side with an airline these days! Yup there's a mess and had the stewardess asked me to pick it up I would have helped. But too bad, it's another cost of doing business -buy a vacuum cleaner and pay an employee to clean the cabin. Airlines are one of the shadiest businesses right now -between their fees and behind the scenes maneuvers with flight scheduling ...it's ridiculous. Show them no mercy..... 😂
What if everyone on the plane left that kind of a mess? Do you really want your flight to be delayed while they do a thorough cleaning? This is unacceptable behavior to be this disrespectful to the plane and the people around her. It looks like she kicked the popcorn back under her seat and made it the person behind her problem. There was no excuse to make such a mess and there is not excuse to not pick up after your kids. If the kids are messy, than feed them one or two at a time. I will never understand defending bad behavior like this. Imagine if everyone acted this way.
 
What if everyone on the plane left that kind of a mess? Do you really want your flight to be delayed while they do a thorough cleaning? This is unacceptable behavior to be this disrespectful to the plane and the people around her. It looks like she kicked the popcorn back under her seat and made it the person behind her problem. There was no excuse to make such a mess and there is not excuse to not pick up after your kids. If the kids are messy, than feed them one or two at a time. I will never understand defending bad behavior like this. Imagine if everyone acted this way.

That's not what happened though.
 
What in the world is the airline giving popcorn away for? That stuff goes everywhere....... I side with the mom.... kind of. I have flown with twin toddlers and the attitude and looks I got from a flight attendant was over the top. At that age I picked foods the kids could eat without spilling. I had to ask the flight attendant to take back the cookies they just gave to my kids. I then got bad looks because a melt down started. If I had been asked to pick up the cookie crumbs that the flight attendant gave my kids I would have lost it. Sorry a little PTSD.

Sorry for the rant..... It's not easy flying with young kids.
 
I’ll say it. I don’t believe that a flight attendant went up this woman and said, “You! Get down on your hands and knees and pick up the popcorn!”

I do wonder about the person behind the kids- you can see their shoes- and, presumably, their bag, surrounded by popcorn.
Common sense says that the mom kicked that popcorn back behind her so she didn't have to look at the mess and step on it. I am betting that is what caught the flight attendant's attention. The person behind could have said something about popcorn landing under their feet. I am sure that they didn't want to have to crunch popcorn into the carpet and they shouldn't have to pick it up. There is no other reasonable explanation as to how that popcorn got all the way behind them.
 

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