No the Magic isn’t gone but it’s at 25%

Why are you so defensive? It's okay who rides what, when, and at what age. There was nothing on that post to put you on the defensive. Have a good day.
I don't like it posts are taken on of context and then misconstrued. There was nothing defensive about my post I was just clarifying my point for you.
 
That being said, technology doesn’t necessarily make the playing field uneven, it’s personal choice to learn a system that everyone has access to, if you don’t want to learn it, that’s on you.
This is very interesting because I can't imagine traveling 1200 miles (for me) and spending thousands of dollars to just show up and wing it with no research on where I'm going but people do this every day at WDW.
But can we all at least agree that MDE isn't know for being super reliable and easy to use even if you know what you're doing? If anything they need more tech and to spend a little more of the budget on making it all functional.
 
This is very interesting because I can't imagine traveling 1200 miles (for me) and spending thousands of dollars to just show up and wing it with no research on where I'm going but people do this every day at WDW.
But can we all at least agree that MDE isn't know for being super reliable and easy to use even if you know what you're doing? If anything they need more tech and to spend a little more of the budget on making it all functional.
I'll agree with you, and I have made MDE (inclusive of ADRs, Genie+ ILLs and LLs) actually work for me.
I think you are right, the individual components exist within MDE, they just don't function well together as designed.
They essentially took 3 or 4 problems and tried to solve them all at once in a rush to support the return to park "normalcy" and it was a fail for a variety of different reasons. Once people started to sift through and "work the system" - it became a little more functional but far from optimal.
 
This is very interesting because I can't imagine traveling 1200 miles (for me) and spending thousands of dollars to just show up and wing it with no research on where I'm going but people do this every day at WDW.
But can we all at least agree that MDE isn't know for being super reliable and easy to use even if you know what you're doing? If anything they need more tech and to spend a little more of the budget on making it all functional.
i feel like the app "works" fine, i think it is more of an infrastructure problem with WI-FI, i could be wrong but that's typically where my snags pop up
 
i feel like the app "works" fine, i think it is more of an infrastructure problem with WI-FI, i could be wrong but that's typically where my snags pop up
I think it's Disney IT in general that doesn't work because I constantly have issues with both the website and MDE. It's been like this for years and I'm not sure Disney cares enough to fix it at this point. Or at least that's how it comes off to me.

Agree with PaladinButters about just showing up to WDW and "winging" it. I don't think my planner brain could handle it LOL
 
Having worked in IT for a long time, I think some of the problem is you have so many marketing suits and exec suits coming up with ideas around how it should work, and they tell IT to go make the necessary updates and make it happen, without the knowledge of what's involved to do that! After awhile, they really need to start over with something completely new with the bells and whistles - not keep just adding band-aids and side code to make it work like non-IT envision it...... But that's not likely to happen.

That being said, the current product works decent, but is often frustrating - sometimes, at the absolute wrong time. They can absolutely put out a better product- and probably better wifi!
 
I think it's Disney IT in general that doesn't work because I constantly have issues with both the website and MDE. It's been like this for years and I'm not sure Disney cares enough to fix it at this point. Or at least that's how it comes off to me.

Agree with PaladinButters about just showing up to WDW and "winging" it. I don't think my planner brain could handle it LOL
the only times i've really had issues with the website were when i was trying to grab something like an event, and it just kept kicking me out, again that's more infrastructure, but that's obviously just my experience.
 
They can absolutely put out a better product- and probably better wifi!
No doubt. In all the thousands of dollars in transactions I've had at WDW and DLR/DCA over the years, there's NEVER been a glitch in the point of sale transactions. Ever. Betcha those IT glitches get fixed pronto.
 
I've tried both in the park, but my cell service is spotty at best, and Disneys WI-FI is horrendous, at the hotel is a completely different story
I usually have great cell service so does my husband (we're with two different companies). Their app just sucks and their website overloaded. In terms of reliability just has been that way. We experienced issues over at DLR back in 2019 with their app and using it for MP (like having it pull up to scan the readers), heck we were there one day when the app crashed and they had to shut off MP for the day. Luckily my husband's phone still worked but mine did not I could do dining reservations but that was it.

Universal's website isn't the best either IMO but their app tended to have less issues.

When we were there in May I was constantly having issues with displaying wait times it would either show me a different park or refused to show me the list despite me pressing show list a bunch. I would have to "close all apps/force close" constantly and it still didn't work all the time.

I think people are just saying they've been like this for years with Stitch ate the page and timing out, inability to work, etc. Not much has changed other then them throwing more stuff at the app and website for it to fail lol. Wifi could be improved though especially as they have everything using phones now.
 
I think it's Disney IT in general that doesn't work because I constantly have issues with both the website and MDE. It's been like this for years and I'm not sure Disney cares enough to fix it at this point. Or at least that's how it comes off to me.

Agree with PaladinButters about just showing up to WDW and "winging" it. I don't think my planner brain could handle it LOL
I agree with some planning needed. I personally think Disney is too extreme in that way.
 
I usually have great cell service so does my husband (we're with two different companies). Their app just sucks and their website overloaded. In terms of reliability just has been that way. We experienced issues over at DLR back in 2019 with their app and using it for MP (like having it pull up to scan the readers), heck we were there one day when the app crashed and they had to shut off MP for the day. Luckily my husband's phone still worked but mine did not I could do dining reservations but that was it.

Universal's website isn't the best either IMO but their app tended to have less issues.

When we were there in May I was constantly having issues with displaying wait times it would either show me a different park or refused to show me the list despite me pressing show list a bunch. I would have to "close all apps/force close" constantly and it still didn't work all the time.

I think people are just saying they've been like this for years with Stitch ate the page and timing out, inability to work, etc. Not much has changed other then them throwing more stuff at the app and website for it to fail lol. Wifi could be improved though especially as they have everything using phones now.
i think we agree that improvements need to be made, and i am in no way an IT professional, so i take what you say as valid. Either way, Disney should try and address these issues ASAP
 
I agree with some planning needed. I personally think Disney is too extreme in that way.
i think there was a time where everyone used a travel agent for Disney, and now Disney has made it so convenient to plan yourself, that most people do. Couple that with restaurant demand skyrocketing with capacity limits jumping, and the park just becoming more popular, to the point of you need to book as far out as possible to get what you want, and i think you'll see why they're in the predicament they're currently in
 
I agree with some planning needed. I personally think Disney is too extreme in that way.
I agree with that and I'm a planner. I like planning trips but after my latest one, I don't think I want to do that again for a while. I was even thinking of doing a Disneyland trip for Halloween in a year or two, but after thinking of the planning I would have to do with Halloween tickets, park reservations, ADRs, hotel, the fireworks packages...I think I'm going to hold off for now.

I'm in a WDW Facebook group and it shocks me as to how many people say that they tried to just go buy a ticket at the gate. When there are no park reservations. I can't even imagine spending the money on a hotel and flights to not be let into the park due to no reservations.
 
Hey if that’s what you want to do more power to you, you can always walk up to a restaurant and ask if they have availability, I assume you have just as good a chance as you would in the scenario you described.

Tech is tech, it’s constantly changing across all manufacturers, not just Disney. Unfortunately that is a side effect of the world we live in now. The 90’s and 00’s are gone and there’s no going back

Renting DVC points really doesn’t apply here, that is firmly out of Disneys hands

i think you’re missing the point that Disney has become too popular for any of those things to come back, unless they limited capacity, which isn’t really a scenario I see them doing. They seem to be a victim of their own popularity
Actually, you're missing my point. Technology can (and should) be used to prevent the guest's experience while they're at the park... and that should be done by minimizing the amount of pre-planning and effort that goes into a Disney day. Instead, Disney's done everything they possibly can do to squeeze more money out of guests at the expense of guest experience.

I'll even do you one better. Here's some short-term, obvious ways that they could do this tomorrow, if they wanted:
  • Get rid of ALL attraction standby lines--simply have folks use the app to enqueue themselves at whatever attraction / restaurant they like... for NO ADDITIONAL COST, as part of buying a ticket to the park. Make it so they can only be in line for one ride at a time, but they can go shopping / grab a snack / do whatever else they'd like to do while they're waiting for their return time to pop up and then they return for (hopefully) a minimal wait, similar to how the DAS pass works right now. DON'T limit it to "only once per day per attraction." (They won't do this because it doesn't maximize the amount of money they can squeeze out of the guests.)
  • Along with the above bullet point, implement single rider queues at every attraction. If someone enqueued themselves as a single rider, when they scan back in for a ride, direct them to a line where only single riders enter and are seated in a ride.
  • Offer the same virtual line service for lounges (Oga's Canteen, Space 220, etc.)
  • Ditch the absurd park reservation bull. (At this point, the only reason they're doing it today is to figure out how much to staff a park or how many employees they can cut from a certain park on a certain day to save money).
  • Don't do ADRs, but instead allow everyone that enters the park to make one breakfast, one lunch, and one dinner reservation per day, first come first served, from the bank of reservations for the day. No more of this crap where you have to decide if you want to eat Pizza or Seafood for Tuesday lunch months in advance. (The reason they won't do this is that they won't fill all of the slots, and therefore, may not be able to make as much money that way, plus they can control their staffing with the reservation slots they put out and don't fill today.)
  • Don't oversell special ticketed events. (They won't do this for obvious reasons.)
  • Don't make it so you have to use an online calculator to figure out what the cheapest ticket is. Just pick an entrance price, make it the same for all parks, and don't make it change per weekday / weekend / season / month / etc.
  • Get rid of the 2 PM crazy park hopping limitation. (They won't do this because that would mean that they'd have to spend more money on transportation.)
There's just a few.

Note that one of the best guest experiences right now is using the mobile app to check out at stores that support the "mobile checkout" feature. Notice how they don't make it difficult to get your money...
 
I agree with that and I'm a planner. I like planning trips but after my latest one, I don't think I want to do that again for a while. I was even thinking of doing a Disneyland trip for Halloween in a year or two, but after thinking of the planning I would have to do with Halloween tickets, park reservations, ADRs, hotel, the fireworks packages...I think I'm going to hold off for now.

I'm in a WDW Facebook group and it shocks me as to how many people say that they tried to just go buy a ticket at the gate. When there are no park reservations. I can't even imagine spending the money on a hotel and flights to not be let into the park due to no reservations.
Other than park reservations Disneyland takes no more planning then a trip to Universal. I’m not sure why you need a fireworks package.
 
Other than park reservations Disneyland takes no more planning then a trip to Universal. I’m not sure why you need a fireworks package.
I don't go to Disneyland often (I live on the other side of the country). I would want to do a fireworks package because I want a guaranteed good view for World of Color and maybe Fantasmic. Not really sure why I have to justify why I would want to do a fireworks package? I've been reading Disneyland discussions threads on here lately and IMO I would rather hold off on doing a trip and see if any of the issues going on out there iron out.
 

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