I have not seen anyone report 7 or 8 LL rides at HS. Those who were getting more possibly were visiting at less busy times. We were able to get 5 in late Jan and it could have been 7 if we’d purchased the 2 available to purchase at the time.

We rode the majority of the major attractions at DHS in one day (ToT, RnRC, SDD, TSM, MMRR, MFSR, RotR, ST) plus saw 1 show but some of those we did via standby.

it’s easier to get more attractions done using LL at MK.
Yes, 9 in one day and 8 on the other. (from mango7100 last Friday)
 
I just wanted to log my thoughts about Genie+ after our experience with it last week. I'm sure what I'm going to say is repeating what has been said by many before, but I still wanted to get my thoughts down.

1. Overall, I don't like the new system. From a fairness perspective, I get it, that it's more fair to all guests and not just a system that rewards on-site guests like the old Fast Pass system did. However, not staying on-site is a choice some people made. They certainly had the option to stay on-site and get the perks of being able to choose rides months in advance. The perks of staying on-site are almost all but non-existent now. The only perk I can see is the 30 mins early early, and while not a lot of time, 30 mins helps to knock out 1-3 good rides before it gets really crowded, especially if you're near the front of the pack. If they ever get rid of 30 min early entry, it will be official that staying on-site no longer has any benefit at all. Oh wait, I forgot, and you get the ability to pay Disney $ faster than non on-site guests for the option to ride certain rides!

2. Genie+ makes these trips too exhausting now. Not only do you essentially have to be up incredibly early to maximize the amount of LL selections you get (this is especially true if you're a family like ours that is typically done with the parks by dinner time), but since you no longer have control over what LL availability there is, we found ourselves crossing the park back and forth multiple times. This took a lot out of us. A ton of extra walking that we never would have done under the old system. The old system allowed you to strategize where you would start and finish your day in the park....now you're at the mercy of the Genie system and what LL's you can score. I've never been as sore and tired as I was on this past trip. Some of that is probably due to getting older, but the new Genie+ system certainly didn't help.

3. Genie+ certainly seemed useful for Magic Kingdom and Epcot. I felt there wasn't much use at HS and AK....at those two parks, you got maybe 1 good selection. By the time your second pick rolled around, all the good stuff was either gone, or pushing out to late afternoon or the evening which then started conflicting with ADRs or just the times you wanted to be done with the parks. The best strategy for these two parks seemed to be to just get to the bus stop 90 mins prior to the start of early entry...be near the front of the pack....and knock out what you could early. Get 1 good LL pick at 7am...pay for the headliner at 7am (Rise or FOP), and ride something big at early entry. This was actually pretty much our strategy at all parks for all days we were there.

4. How to fix the system?
Well, if I had the power I'd scrap it altogether and go back to the old system....but I know that will never happen. So what are some things Disney could do to fix the current system? Well, for starters, instead of just showing me the next available time slot for a ride with LL....give me 3 options! Show me a morning, afternoon, and evening time range in the app. That alone would allow people to better plan their day in the parks the way THEY WANT TO! So for instance, when I look at a ride like Splash Mountain....show me a selection that says 9-12, 12-4, 4-10....or something along those lines. So instead of everyone just grabbing the next available, people can actually strategize and do the parks the way they like to better.

Lock in times for paid Individual Lightning Lanes! Give the guests 30-60 seconds to check out from the moment they click a time for a ride! For instance, I selected a 1pm time slot for Rise....by the time I checked out using Apple Pay (which is quick)….only AFTER I PAID, did I find out Disney changed my slot to a 5:10pm time slot....which now conflicted with and ADR! Ticketmaster couldn't get away with charging you money for a show, only for them to be able to change your seat or performance date after you paid! They'd be sued into oblivion! I don't see how Disney can keep getting away with this, and I'm curious to know if it would be worth maybe a class action lawsuit over the practice?

And lastly, Disney needs to fix their IT in general. Their systems obviously can't handle the load at 7am when everyone is mad dashing to make picks. That's a problem of their own making. The system shouldn't be in place if their computers can't handle the demand! Also, the MDE needs to really be tweaked to be more streamlined. I felt like I had to jump between 3 different pages just to see the information I was looking for. I have to go to the "tip board" to see what picks are available and to see what time I could officially make my next pick.....but then I had to go to the My Day tab to see what selections I had and when our dinner plans were.....but wait, Disney also decided to flood the My Day tab with a bunch of other suggestions I didn't ask for....so I couldn't just see in a nice streamlined single page when my LLs were for and when my ADR was.....that same page should also show you exactly when you can make your next pick without having to go through the motions of trying to make another selection on the Tip Board.

Heck, one day the MDE kicked me completely out for no reason twice while we were at the MK....and it wouldn't even let me use the quick FaceID to sign back in! I had to do the full login. No explanation! Just out of the blue! On our last day at the park, on my wife's MDE app, her Tip Board kept defaulting to the Magic Kingdom despite us being in Hollywood Studios! She kept setting it back to Hollywood Studios, and it would keep going back to MK. IT disasters by Disney all around! Absolutely astonishing for a multi-billion dollar company.

Anyway, thoughts and rants over. I'm sure I'll think of more to complain about later. Lol!
 
We got back from our trip last evening. We were in the parks from the 13-18. I posted more in depth details of my days here, but figured I’d give an overview of my trip. One thing I didn’t do was I wanted to look at park maps to see if they had anything 50th related on them but I forgot until I was driving home. Figures. I don’t need the maps so I never even look at them anymore. Would’ve liked a couple to commemorate the 50th.

Crowds- heavy. We were last there MLK week of 2019. The crowds were actually probably similar, but the wait times built quicker. The waits for most the rides were an hour or more within an hour or a little more. It was hard to walk around with all the people.

Genie+- thought it was good and wished we purchased it every day. I think it could use some tweaks but we did like it the three days we used it. Biggest thing I liked about FP was being able to pick specific times. LL cut down our waits big time. The LL lines also moved MUCH faster than the FP lines did the last time we were there. We waited 20+ minutes regularly with FP.

Wait times- other than the last half hour or so we felt they were pretty spot on. And as I said, long early.

Early entry- nice that it’s every park, but I think an hour would be better. But we did usually get two rides in plus in line for a third before things started getting long.

Cleanliness- we didn’t notice any bad bathrooms or a lot of trash like some reports I read before we went.

Staff- I would say they weren’t as nice as they used to be, but no horrible interactions either. Worst is I’d say hi to a CM with a smile and they’d ignore me. That happened on quite a few occasions. Enough that I really started noticing it. But most interacted back, but very few were the first to acknowledge.

Transportation- never had an issue. We stayed 5 nights at yacht 2 at movies. The boats were great and so were the buses. Didn’t have any long waits. One morning we just missed the boat and walked to HS so it was quicker. Next morning we could’ve made the boat (it was heading to the dock) but decided to walk. Boat beat us but barely. No issues going park to park either.

Mobile order- I liked it last trip, but not this one. It took forever once you hit the im here. Lunching pad we waited 20-30 minutes, meanwhile people were walking up to order and getting theirs right away. Cosmic rays, abc commissary, and movies food court we waited too long. Columbia harbor house we just asked if we could go in and order and even though there was a decent line and one cashier it moved quickly.

Yacht club- first stay there and loved it. Resort was clean, beautiful, quiet, and calm. Pool and quiet pool were great. Location to ep and HS was amazing. Bus to MK good. Liked having the kcups and individual toiletries (body wash, shampoo, lotion) that was in big bottles at movies (and no lotion at all). The shower was awesome! Plenty of storage space for our clothes and closet space with hangers. Housekeeping came every other day which was fine for us as we usually do that anyway. Only minor downfall was only 3 washers. We pack light and do laundry (even before leaving so we don’t have a bunch at home). We lucked out but many others walked away because the washers always seemed to be in use.

Movies- I liked having the food court (YC options weren’t that great), and it had nice theming. We shouldn’t have went deluxe to value though. It was disappointing other than that. The room was tight (I could open the door from the pull down bed), the amenities weren’t as good (I thought all resorts did kcups now but they had pods), it was LOUD (especially from about 8-11 as we were right by the ducks pools and could hear screaming in the room), and it’s much further from the parks. although the buses were good even we shared with music. And our room actually was closer to music bus stop so we walked there. It was almost like preferred location for music staying at movies. If we would’ve stayed there all week the downfalls probably wouldn’t have been noticeable, but coming from deluxe they were.

All in all we had a great time. Ive read people say this is their last trip for a while. Not us. We will be back in 2-3 years as always. It was a little more stressful for me having to make decisions on the fly. I liked having my three rides and times that I knew we’d be on. I had a plan before we went this time though, and we stuck to it decently and it worked out great. Built in two sleep in days, and we got so much done that we actually didn’t get to MK for early entry our last day either. The other three days we got very little sleep, but it worked out ok. Can’t wait to go back already!
 
I hear your all your points. We were disappointed with Genie+ too. Especially for Hollywood Studios. We booked MFSR for 10:00 ($60 for a family of 4). After we scanned in, The next available time was Star Tours for 11:00 so we took that, but the wait time for standby was only 20 minutes anyway, so we did Star Tours twice. After scanning in for 11:00, the next attraction available was for 3:00 for Aliens Saucers. Everything else was 5:00 and later.
An absolute waste of money.
I would spend money on something like what Universal has, an Express Pass. Even if it was $200 per person, per day, I would still buy it. Even though our family of 4 would be out $800, we'd still feel like we're getting our money's worth, even though we really aren't. Yet our measly $60 for one day with Genie+ was not worth it.
 
I hear your all your points. We were disappointed with Genie+ too. Especially for Hollywood Studios. We booked MFSR for 10:00 ($60 for a family of 4). After we scanned in, The next available time was Star Tours for 11:00 so we took that, but the wait time for standby was only 20 minutes anyway, so we did Star Tours twice. After scanning in for 11:00, the next attraction available was for 3:00 for Aliens Saucers. Everything else was 5:00 and later.
An absolute waste of money.
I would spend money on something like what Universal has, an Express Pass. Even if it was $200 per person, per day, I would still buy it. Even though our family of 4 would be out $800, we'd still feel like we're getting our money's worth, even though we really aren't. Yet our measly $60 for one day with Genie+ was not worth it.
You also have the option of getting a room at one of the 3 deluxe resorts for the night instead of paying $800.
 
Can you buy ILL for your entire friend party or only the people you control? I know you can only buy Genie + for those you control.
 
@acarsme123 I feel like I could have written your post. I just got back from a trip last week and everything you stated about Genie plus is exactly what I thought of it. I hated it. My app would default to Epcot every single day no matter what park I was in. I really wanted a fastpass for tower of terror but never managed to get one, thought I had it at one point and the app glitched and I lost it.

And being the planner in the family made the trip so incredibly exhausting for me. I had to be up and on the app every day at 7 no matter how late we were out the night before or what time we were actually heading to the park. Had planned Animal Kingdom in the middle of the week as a break since I knew we would only spend a half day there so the rest of the family got to sleep in until 10 after staying late at MK the night before for fireworks. I, however, was up at 7 and all the rides we wanted had a return time too early in the day so I had to stay up and occasionally refresh until I got an afternoon time. Then of course I couldn't book another ride until 2 hours after the first booking which caused the whole fiasco to just be a total waste.

Having to crisscross the park was the worst part in my opinion. It was so incredibly crowded and the walkways were terrible to try to navigate, especially with a stroller and one person in an ECV. My feet have never hurt so bad as they did last week. And before someone says "it was spring break of course it was busy" yes I knew that going in and expected it going in but having no control over the return times was insane, tried to balance between choosing the soonest return time and choosing the nearest ride and it was just impossible and we ended up backtracking sooooo much needlessly which made the crowded walkways all the more difficult.

You can put me in the not going back anytime soon camp.
 
Can you buy ILL for your entire friend party or only the people you control? I know you can only buy Genie + for those you control.
You can buy ILL$ and G+ for anyone in your F&F list, whether you manage their profiles or not. You just check their names when asked to designte your party.
 
We’re here now. We are Disney vets, I had low expectations, but we came after 3 days at Universal with Express Unlimited passes and I can safely say this will be our last Disney trip. Transportation is much more difficult. The crowds here, while there are similar numbers of people to Universal, are so much more rude and aggressive. Everyone seems stressed and rushed, pushing and stepping on you to get somewhere. The need to schedule/reserve everything and then be unable to cancel or reschedule is incredibly frustrating - for dining and Genie+. We have MK reservations for today but no one wants to go back after last night. But because of the reservations and park hop rules we have to waste hours getting there to tap in before we can hop to another park.

I used to love WDW and was a pass holder at DL for years. I’ve realized that we much prefer to be able to go with the flow and the current mode of Disney is not suited for us at all. We’ve already decided to upgrade our Universal tix to passes and honestly if I can find a room at one of the premier hotels there tonight I’ll just check out of here and not come back. :( I am glad my daughter got to ride BTMRR because it’s her favorite.
So sorry to hear your now-all-too-familiar experience. If you can, PLEASE let WDW guest relations hear from you: guest.services@disneyworld.com
 
You can buy ILL$ and G+ for anyone in your F&F list, whether you manage their profiles or not. You just check their names when asked to designte your party.
ok. I'l try again. When I tried to buy it before Christmas it would only let me buy for the ones I manage.
Nope still not letting me. Maybe it does on the day of only and not ahead of time?
 
ok. I'l try again. When I tried to buy it before Christmas it would only let me buy for the ones I manage.
Nope still not letting me. Maybe it does on the day of only and not ahead of time?
Yes. To add G+ ahead of time, you actually have to upgrade their tickets to include G+ for every day of those tickets. To buy G+ for your party, you have to buy the morning of the day you want to use it. Have you noticed the Genie, Genie+ and LL thread? The first 7 posts on that thread will answer many of your questions. It is updated regularly as things change!
 
I just wanted to log my thoughts about Genie+ after our experience with it last week. I'm sure what I'm going to say is repeating what has been said by many before, but I still wanted to get my thoughts down.

Lock in times for paid Individual Lightning Lanes! Give the guests 30-60 seconds to check out from the moment they click a time for a ride! For instance, I selected a 1pm time slot for Rise....by the time I checked out using Apple Pay (which is quick)….only AFTER I PAID, did I find out Disney changed my slot to a 5:10pm time slot....which now conflicted with and ADR! Ticketmaster couldn't get away with charging you money for a show, only for them to be able to change your seat or performance date after you paid! They'd be sued into oblivion! I don't see how Disney can keep getting away with this, and I'm curious to know if it would be worth maybe a class action lawsuit over the practice?

And lastly, Disney needs to fix their IT in general. Their systems obviously can't handle the load at 7am when everyone is mad dashing to make picks. That's a problem of their own making. The system shouldn't be in place if their computers can't handle the demand! Also, the MDE needs to really be tweaked to be more streamlined. I felt like I had to jump between 3 different pages just to see the information I was looking for. I have to go to the "tip board" to see what picks are available and to see what time I could officially make my next pick.....but then I had to go to the My Day tab to see what selections I had and when our dinner plans were.....but wait, Disney also decided to flood the My Day tab with a bunch of other suggestions I didn't ask for....so I couldn't just see in a nice streamlined single page when my LLs were for and when my ADR was.....that same page should also show you exactly when you can make your next pick without having to go through the motions of trying to make another selection on the Tip Board.

Heck, one day the MDE kicked me completely out for no reason twice while we were at the MK....and it wouldn't even let me use the quick FaceID to sign back in! I had to do the full login. No explanation! Just out of the blue! On our last day at the park, on my wife's MDE app, her Tip Board kept defaulting to the Magic Kingdom despite us being in Hollywood Studios! She kept setting it back to Hollywood Studios, and it would keep going back to MK. IT disasters by Disney all around! Absolutely astonishing for a multi-billion dollar company.

Anyway, thoughts and rants over. I'm sure I'll think of more to complain about later. Lol!

I am also a Disney veteran (200+ nights on property over the last decade, pass holder from Texas) and in general can roll with the punches but I am also not a fan of the Genie+. In addition to the times changing on you after you agree to purchase a certain time, there were a couple mornings on my trip last week where I was on right at 7 AM, selected my first LL (ie SDD or RoR), only to have the system wait and wait and wait some more before telling me that there was an error. As you know, you are good and screwed at that point on some of the headliners. If I was a first time visitor, I'd be extremely disappointed to do everything right and then have an IT issue not allow me to acquire my LL of choice. Regarding value of the system, it only felt valuable to me when we committed to staying late at night. If you want to be done around dinner time, you're not going to get more than a couple good LLs.
 
"Regarding value of the system, it only felt valuable to me when we committed to staying late at night. If you want to be done around dinner time, you're not going to get more than a couple good LLs."

This is key. We changed from ropdroppers to afternoon/park closers. Stack LLs, buy a $ILL (you can get any if you are persistent and even if staying offsite).

Also, AK is a great park to start at while stacking MK. You can do most of the attractions there first thing in the morning and hopefully get a relatively early $ILL for FoP...with plenty of time for a late morning/early afternoon rest.

Just before MK opens, LLs for PP and JC should be at mid/late afternoon.

EPCOT only has a couple of high wait rides but DHS is a bit of a mess for sure.
 
I am also a Disney veteran (200+ nights on property over the last decade, pass holder from Texas) and in general can roll with the punches but I am also not a fan of the Genie+. In addition to the times changing on you after you agree to purchase a certain time, there were a couple mornings on my trip last week where I was on right at 7 AM, selected my first LL (ie SDD or RoR), only to have the system wait and wait and wait some more before telling me that there was an error. As you know, you are good and screwed at that point on some of the headliners. If I was a first time visitor, I'd be extremely disappointed to do everything right and then have an IT issue not allow me to acquire my LL of choice. Regarding value of the system, it only felt valuable to me when we committed to staying late at night. If you want to be done around dinner time, you're not going to get more than a couple good LLs.
On our AK day, I was on right at 7am to buy FOP ILL. When I got to the checkout screen it just spun and finally errored out. By the time I tried it again it said there were no ILLs available. After we got into the park and lined up to then just do FOP standby with early entry, I just happened to check the ILLs again for FOP and a bunch of them dropped again. So I was able to snag a paid one, and we got on standby fairly quickly. So we were able to ride twice. Disney’s systems can’t handle the rush at 7am
 
We just returned from a sold out week at WDW. If anyone has any questions, I would be happy to share my knowledge and experience.
We were able to do everything we wanted to do including all major new rides, without purchasing Genie+ or ILL$. Without waiting more than an hour for any ride all week.
It is possible, you just have to have a good strategy.
We stayed at BWV and AKL Jambo.
We also rented a car with TURO... new one for us.
Happy to help anyone out.
 
Can you explain your "no more than an hour wait" strategy? Rope drop? Hop in a line closing? Extended evening hours for deluxe guests? Park hopping? Which rides?
Our biggest win was the half hour early entry for resort guests. If you get there at least 15 minutes before they let resort guests in, we were able to knock out 2 rides before the park was officially open.
That was a huge bonus, as we were ahead of the game. We also found that wait times were extremely over exaggerated. Our first ride after official park opening was always a short wait probably because lightning lanes were less of a factor at that time of day.
Our Remy strategy was to ride during Harmonious the first time... and we rode the next day by being lucky to be close by France when it reopened after a closure.
Hopping in line at closing was our Rise of the Resistance strategy and that worked.
We did extended evening hours for MK and Epcot. On those days, we went for rope drop did 3-4 rides, went back to the hotel for a swim or sleep. Returned after an early dinner. We got everything done.
We didn't park hop. I have never enjoyed park hopping at all.... but I could see how it could be useful at times. Early 7:00am entry at AK and late 11:00pm MK. But then you are so exhausted.
I think also having a plan of what rides are must dos, and watching the wait times. I knew that Tower of Terror, was long all day as it was running at half capacity, where as other rides at HS had more fluctuating wait times. So we did Tower or Terror at early entry, followed by RR. This worked well, as most people run to the other areas of the park at opening. We didn't do EVERY ride in ALL the parks. We did everything we wanted to do. BUT, we also didn't spend every waking minute in the parks either.
We also had a bit of luck with being in the right place at the right time. We hopped in after a closure for HM, Rat, MMRR, TSMM.

We were pleasantly surprised how much we were able to do, especially when we found out that all parks were sold out for the week.
 
I posted this as a standalone thread but I'll ask you as well -- are trams back at Epcot? I heard they are back at MK but I'm hearing mixed on the rest of the parks. Thanks!
 

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