System still a mess

[cellomom]

I don't know what's going on, but the site is showing A LOT of availability. Including rooms that I have a hard time believing would have as much availability as its showin (AKV CL for multiple dates in October-December). Now I'm even more annoyed by the borrowing glitch. I could've stayed club level, but can't because of 5 points.

Wow, you are right. look at CCV 2br Dec.

 

[accm]

Yes, suddenly tons of availability. I was able to make a great modification for January.

I was able to switch my first night to Boardwalk. I could've done all 4 nights, but I'm worried if it's a glitch, that I'd end up with no reservation.

 

[ScubaCat]

5:00am and still doing maintenance

They've now removed the word from the error. It's almost like someone reads this...



It's now an outage and no longer routine:

 

[n2mm]

I added a few days, modified a few reservations at Bwv standard studios. Must’ve added rooms back into inventory. lots To choose from, but mostly gone now. Started around 7am

 

[n2mm]

They've now removed the word from the error. It's almost like someone reads this...



It's now an outage and no longer routine:

View attachment 595854

yep, just saw this. Crazy.

 

[New Mouse]

Do we get a refund on dues for incompetence and a broken system? Im not completely joking.

 

[wnielsen1]

Do we get a refund on dues for incompetence and a broken system? Im not completely joking.

No, we get to pay higher dues to partially fix it

 

[dreamit]

I mentioned on another thread that before the system went down, not only was I seeing added availability, but the points requirements were incorrect in many instances. If you booked this morning, you may want to confirm that you were charged an accurate number of points.

 

[js]

Wow, you are right. look at CCV 2br Dec.

View attachment 595802

See how days before and after November 11 are available. I have been stalking with an automatic refresh every 10 seconds and have a WL in for November 12 BWV P/G one bedroom to complete a nine night stay. The first night November 11 I am in a studio then moving to the one bedroom but for some reason November 11 for any of the resorts never seem to appear. Days before and after but not that Thursday. It is so strange for me but Im still stalking!!

 

[accm]

See how days before and after November 11 are available. I have been stalking with an automatic refresh every 10 seconds and have a WL in for November 12 BWV P/G one bedroom to complete a nine night stay. The first night November 11 I am in a studio then moving to the one bedroom but for some reason November 11 for any of the resorts never seem to appear. Days before and after but not that Thursday. It is so strange for me but Im still stalking!!

How do you set that up? I've been stalking the site for the first night of my reservation, but that would make it a lot easier!

 

[ScubaCat]

Do we get a refund on dues for incompetence and a broken system? Im not completely joking.

No, we get to pay higher dues to partially fix it

For sure. This will definitely cost us. Especially if you only have a white card - then you'll pay triple.

 

[Mjl04777]

I had a Waitlist for Beach Club for November for 4 nights. I saw these nights were all available this morning, but when I called DVC this morning, my wait list request was not activated. This is very frustrating as a DVC member that the DVC rules and guidelines are not being followed. Is anyone else having this same problem?

 

[wnielsen1]

I had a Waitlist for Beach Club for November for 4 nights. I saw these nights were all available this morning, but when I called DVC this morning, my wait list request was not activated. This is very frustrating as a DVC member that the DVC rules and guidelines are not being followed. Is anyone else having this same problem?

That's a common issue. We don't have much visibility into how the system processes waitlists. I have had much more success just stalking the reservation site, although I have had waitlists match on occasion too.

 

[FSUSammy]

That's a common issue. We don't have much visibility into how the system processes waitlists. I have had much more success just stalking the reservation site, although I have had waitlists match on occasion too.

Same here. Much better luck stalking the system and even slowly adding days to get the dates I need.

 

[RoseGold]

"Member online booking tool is currently unavailable." And there's a recording on the phone line I hadn't heard before that they can't access booking. Nice, guys.

Trash.

 

[js]

How do you set that up? I've been stalking the site for the first night of my reservation, but that would make it a lot easier!

I am not tech save but I can twll you I googled auto refresh when someone on here once mentioned it. I have to use Chrome for when I do it but maybe you dont have it. It was very easy to set up and I have mine refresh every 10 seconds but you can set for whatever you want.

 

[dreamit]

I am not tech save but I can twll you I googled auto refresh when someone on here once mentioned it. I have to use Chrome for when I do it but maybe you dont have it. It was very easy to set up and I have mine refresh every 10 seconds but you can set for whatever you want.

I googled this trying to understand what issue is solved by setting up auto refresh. I’m still not understanding. Is it that it solves for needing to constantly re-enter the password or is it that the availability is continuously refreshed?

 

[Nappy1380]

Been trying to check availably all morning and as soon as you enter dates to search, the site is down for maintenance. What did that full shutdown actually fix? It appears that the entire system is worse than ever.

 

[accm]

I googled this trying to understand what issue is solved by setting up auto refresh. I’m still not understanding. Is it that it solves for needing to constantly re-enter the password or is it that the availability is continuously refreshed?

The website only logs you out if there's no activity for a certain amount of time. If you refresh the page at a frequency that's less than that time, you won't have to re log in, or re enter your search criteria. If you have multiple monitors, you could also have it going on the side while you do other things.

 

[rlduvall]

Yep - site is down for maintenance again this morning.