Cruise and Theme Park Operational Updates due to Coronavirus

[IceSkatingPrincess]

do you have to call...or can you do it online? I am in orbit lol

Dining can be booked online, droid is by phone.

 

[Jroceagles]

Still on hold here. Been on hold for 47 minutes already.

Got through online in 20 minutes but it wasn't my 60 day window yet

 

[IceSkatingPrincess]

I can't even get through.

I started trying right at 7 and get either "all circuits are busy" or if it does connect, it says due to high call volume the queue is closed and hangs up on me

I got through immediately at 7 but your experience makes me feel like I'm going to be on hold for a long time :/ WHY couldn't they have just made droid reservations online? WHY? That's definitely what like half of us are calling in for...

 

[jenushkask8s]

Got through online in 20 minutes but it wasn't my 60 day window yet

For Droid Depot? I'm not seeing a schedule option for that online.

 

[prazer]

any secrets to get past the orbit screen?

 

[Jroceagles]

For Droid Depot? I'm not seeing a schedule option for that online.

Sorry. Dining

 

[constanze]

Droid Depot booked! Another number to try: 4079397866---They take your email to confirm you are "on the list"---They transfer you and say you will be on hold about 30 minutes--but I was only on hold less than 10 minutes.

 

[Dulcee]

Droid Depot booked! Another number to try: 4079397866---They take your email to confirm you are "on the list"---They transfer you and say say you will be on hold about 30 minutes--but I was only on hold less than 10 minutes.

Bah. I've been on hold an hour. Afraid to hang up and try on a different number at this point.

 

[BrianR]

We got our reservations in, not really sure if we're going to keep some of them depending on how attraction wait times are and the compressed hours. Still don't have this AKL room moved yet. I guess that 3 hour call is going to happen today :/

 

[constanze]

Bah. I've been on hold an hour. Afraid to hang up and try on a different number at this point.

I was scared too---I used my son's phone as a backup

 

[junderwood99]

I was scared too---I used my son's phone as a backup

I just tried the 2nd number and got all circuits busy - sticking with my current 58+ minute wait lol

 

[SarahC97]

I want to make a droid depot reservation but looks like you can't online and the call queue is closed...

 

[crayon3448]

Droid Depot booked! Another number to try: 4079397866---They take your email to confirm you are "on the list"---They transfer you and say you will be on hold about 30 minutes--but I was only on hold less than 10 minutes.

Did you have droid depot booked originally or a different experience?

 

[IceSkatingPrincess]

Wow. On hold for an hour and the music stopped then the call disconnected. Fantastic.

I guess I'll just see what droid availability looks like when it gets released online or maybe I'll try again tonight. This is ridiculous.

I guess I really don't need a $100 plastic toy this badly.

 

[constanze]

Did you have droid depot booked originally or a different experience?

I had it booked originally.

 

[han22735]

For those still waiting to get through...for my dates 8/16-26 I've had no issues anywhere with availability as I tweak my ADR times since booking at 5:45am. I did have to switch my party size from 3 to 4 at Sci-fi in order to get a later dinner time.

 

[MickeyWaffles]

I'm late to the party, but there is very little available. I'm thinking it may be because of my party size of 11. I had one option in Epcot.

I would try splitting up. I’m wondering if they are only going to have a limited number of large group table setups with the lower capacity. They also may not want to move tables around for the near future - I wonder if the table setups will be static (to ensure social distancing.) Good luck!

 

[yulilin3]

For those wanting to do Savi's when they come make sure to go to the workshop and see if it's taking walk ups, some rumblings that they are trying to open that back up

 

[Craig Larson]

Droid Depot booked! Another number to try: 4079397866---They take your email to confirm you are "on the list"---They transfer you and say you will be on hold about 30 minutes--but I was only on hold less than 10 minutes.

I just called this number, and this is much more promising! I spoke to a CM who took my resort reservation number and then transferred me.

 

[chicagoshannon]

Glad I didn't get up early since it looks like they WERE actually to get the IT working correctly for a change (I'm not going til September) Hopefully they get Droid Depot online before my date next week!