New Disney Theme Park reservation system

[Brett Wyman]

Has anyone tried calling?

Im sure the phone lines are on absolute fire right now.

 

[justadreamaway77]

Has anyone tried calling?

Busy signal

 

[FinallyFL]

I don’t know why they didn’t stagger it by check in date

I warned my sister, who has off site reservations with already puchased ticket, that it was possible that the date she could make park reservations might change since the system might not be able to handle everyone as currently scheduled. She was very confused . She only goes to WDW every 15 years so she's not aware of the IT department's stellar reputation.

 

[justadreamaway77]

park chat feature is telling people that there was no set time to roll out and to keep checking back today

 

[Wiltony]

park chat feature is telling people that there was no set time to roll out and to keep checking back today

Did they say they cannot accommodate phone reservations at this time either?

 

[Brett Wyman]

Did they say they cannot accommodate phone reservations at this time either?

The frontline CMs basically use the same system we do. So Im not sure they would be able to book anyone either.

 

[Hey Eddie]

It appears they have not yet activated the Reservation system. Of course, since this is Disney IT they may have tried earlier this morning and had a fail. Suggest to stay logged in and refresh the page every now and then.

I had been thinking maybe nobody would be interested in going under the current circumstances -- not a good thought .

Good luck everyone.

 

[Brett Wyman]

It appears they have not yet activated the Reservation system. Of course, since this is Disney IT they may have tried earlier this morning and had a fail. Suggest to stay logged in and refresh the page every now and then.

I had been thinking maybe nobody would be interested in going under the current circumstances -- not a good thought .

Good luck everyone.

Where is that info from?

 

[Chrisvee]

My phone is on auto redial on the phone and the busy signal hits or it just crashes and won't connect. Phone lines down too

wow

 

[Chrisvee]

park chat feature is telling people that there was no set time to roll out and to keep checking back today

wut

 

[heapmaster]

Where is that info from?

Im thinking its from here:
https://disneyworld.disney.go.com/experience-updates/park-reservations/
It still says "Before you visit a park, you must make a reservation using this convenient online tool—coming soon. Check this page often for up-to-date details."

 

[Wiltony]

 

[Jeaniec]

It may not be up and running yet, but something is going on. I didn't get the pink castle yesterday. My time this morning is up. Got to get on the road. If someone gets through, let us know!

 

[foodiddiedoo]

It may not be up and running yet, but something is going on. I didn't get the pink castle yesterday. My time this morning is up. Got to get on the road. If someone gets through, let us know!

Pink castle was there last night at midnight EST when I tried logging in "just in case".

 

[julietcf14]

Pink castle was there last night at midnight EST when I tried logging in "just in case".

same

 

[Hey Eddie]

Where is that info from?

From the verbiage on the page that loads when you click the system. Same as it was yesterday -- advising that it is "coming soon". I had found somewhere else an indication that it would be available at 7 AM - -but this doesn't seem to be the case.

 

[julietcf14]

From the verbiage on the page that loads when you click the system. Same as it was yesterday -- advising that it is "coming soon". I had found somewhere else an indication that it would be available at 7 AM - -but this doesn't seem to be the case.

My guess is that they planned to start at 7am (that what they told all the TA's) but it crashed so now they are keeping us all from logging in while they fix it.

 

[jlb727]

From the verbiage on the page that loads when you click the system. Same as it was yesterday -- advising that it is "coming soon". I had found somewhere else an indication that it would be available at 7 AM - -but this doesn't seem to be the case.

Travel agents were told 7 AM but they can’t get through either.
This thread is a good source for info on what people are hearing, etc if you haven’t seen it: https://www.disboards.com/threads/disney-world-reservation-system-canary-post-1-for-links.3805139/

 

[Bee_]

My guess is that they planned to start at 7am (that what they told all the TA's) but it crashed so now they are keeping us all from logging in while they fix it.

thats what I was thinking too. They probably held off "officially" saying it would be 7 in case something like this happened....which realistically we all knew it would....

 

[JKNicoll]

I have the pink castle on my laptop so I can't sign in, and I am in the app on my phone. I haven't been able to find anything in the app to make park reservations. I have a question in the chat, but they haven't answered.