Club level

Hard Rock and Royal Pacific opened their club level lounges today. Modified hours are 7-10am, 5-7pm and 8-9pm. I haven't seen a full list of offerings yet though. But this is great news! Keeping my club level room at RPR for August.
 
Hard Rock and Royal Pacific opened their club level lounges today. Modified hours are 7-10am, 5-7pm and 8-9pm. I haven't seen a full list of offerings yet though. But this is great news! Keeping my club level room at RPR for August.

Fabulous news!!

I had been told by two people it was happening, but I was also told it wasn’t......yep......

Thank you so much for the update!!!
 
From Orlando Informer.. you were correct @schumigirl about HR club moving to the Apollo boardroom

Starting on Monday, June 8, both Hard Rock Hotel and Royal Pacific Resort started up their club-level services once again. With the caveat that the new protocols and practices can continue to change, here’s what Loews has on tap for right now:
  • Modified hours: food service in the morning will be from 7:00 to 10:00 am; in the evening, 5:00 to 7:00 pm; and dessert, 8:00 to 9:00 pm.
  • Increased cleaning and disinfecting will be implemented.
  • Lounge seating has been modified for social distancing, including some tables being rendered for the use of only one party and other tables being removed entirely.
  • The club concierge team continues to operate as the personal concierge for club-floor guests and their planning needs.
  • Modified locations: at Hard Rock, the club locations have been moved to the foyer, outside terrace, and Apollo boardroom. (They remain the same at Royal Pacific.)

https://orlandoinformer.com/blog/universal-orlando-hotels-coronavirus-reopening-works/
 
From Orlando Informer.. you were correct @schumigirl about HR club moving to the Apollo boardroom

Starting on Monday, June 8, both Hard Rock Hotel and Royal Pacific Resort started up their club-level services once again. With the caveat that the new protocols and practices can continue to change, here’s what Loews has on tap for right now:
  • Modified hours: food service in the morning will be from 7:00 to 10:00 am; in the evening, 5:00 to 7:00 pm; and dessert, 8:00 to 9:00 pm.
  • Increased cleaning and disinfecting will be implemented.
  • Lounge seating has been modified for social distancing, including some tables being rendered for the use of only one party and other tables being removed entirely.
  • The club concierge team continues to operate as the personal concierge for club-floor guests and their planning needs.
  • Modified locations: at Hard Rock, the club locations have been moved to the foyer, outside terrace, and Apollo boardroom. (They remain the same at Royal Pacific.)

https://orlandoinformer.com/blog/universal-orlando-hotels-coronavirus-reopening-works/

That is such good news!!!!

I`ll update the stickies with the updated info....thank you for posting......:thumbsup2
 


I'm so curious to know how CL is operating now...self serve, or will employees have to be on hand? Can't wait for someone to post a video of the new CL workings and procedures.
 


I'm so curious to know how CL is operating now...self serve, or will employees have to be on hand? Can't wait for someone to post a video of the new CL workings and procedures.

I posted a little update towards the end of the RPR thread of how their Club Lounge is operating. Evening food options are listed on post 3,200 and updates on post 3,215.

Everything food wise is boxed, breakfasts and royal relaxation offerings from 5-7pm. Nothing is buffet style anymore.

Coffee is not help yourself anymore either.......concierge staff will hand it to you.
 
We are a family of five (DH, DD16, DD12, DD8, and myself) staying club level at RPR in July. We’ve never stayed club level before so I’m wondering how tipping typically works. I know there are many different views/opinions on tipping, but some general ideas would be helpful.

TIA!
 
We are a family of five (DH, DD16, DD12, DD8, and myself) staying club level at RPR in July. We’ve never stayed club level before so I’m wondering how tipping typically works. I know there are many different views/opinions on tipping, but some general ideas would be helpful.

TIA!

They share tips, unless you hand something to any that have gone above and beyond and tell them specifically it’s just for them.

Some people don‘t tip at all.

For us, it might be slightly different but we tip each of them during Royal Relaxation and give a special tip at the end of our stay to each of them. But we know the staff very well. They’re like our American kids......lol.....

I know some folks give a few dollars and some tip $5. it varies greatly. Whatever you give I’m sure will be appreciated.

But a nice question to ask as we do know not everyone tips and they do such a good job in there looking after everyone.

And yes, I’m sure others have a different opinion.
 
We are a family of five (DH, DD16, DD12, DD8, and myself) staying club level at RPR in July. We’ve never stayed club level before so I’m wondering how tipping typically works. I know there are many different views/opinions on tipping, but some general ideas would be helpful.

TIA!
I think many dont tip from what I have seen.
They could have tipped at the beginning if their stay - and many tip at the end - so I cant be sure.
In my experience it's better to tip each day and directly with the person waiting on you (if its only one).

I stay club level at many different hotel chains and I can tell you tipping is appreciated and they do take better care of you if your their for more than one night and/or when I return. And yes they do remember - 20 years later my wife still sees people from when she waited tables and remembers if they tipped well and especially remembers if they skipped out.
 
And yes they do remember
So true. Many of the Loews career staff (not to be confused with the UCF interns) bounce around to many positions within the hotel/s and have remembered us from previous visits.
 
Has anyone experienced club level recently and can share a review/photos of how club level is handled and your thoughts on whether the value is still there?
 
We were at HRH club level end of June. It is in the Apollo room as mentioned and there are only 3 tables indoors. The staff wiped each table with cleaner when you left.

For breakfast there was cereal, baked goods, fruits, eggs, yogurt etc. It is the same type and size of cereal sold at the store on the first level. Milk and assorted juices in a cooler next to the cereals. There was orange juice, apple juice and grapefruit. If you don't see a cereal you want, ask politely and they will look in the back. Items like fruits and baked goods are individually wrapped. Another cooler full of water and sodas thanks available through out the day.

After lunch there were bags of potatoe chips, ritz crackers, cheese its & hummus. The small cooler just had fruit juices.

For evening reception, the concierge served liquor and the appetizers. There was cheese and hummus platters every night. One night there was cheese empanadas and spring roll. Another night had fried chicken wings and mac n cheese. I believe they rotate every other night with those two menus.

For desserts it was the same every night. Brownies and chocolate chip cookies individually wrapped. Vickies potatoe chips were available from 10am till 9pm.

It was very well run by the concierge and staff. They were very friendly, courteous and very efficient. All staff went out of their way to make sure we had everything we need. They also made sure we had a great time everytime we went to the lounge. Here are some pics we took. Did not really take many pics and this is the best to my recollection.
 

Attachments

  • Resized_20200626_103636.jpeg
    Resized_20200626_103636.jpeg
    40.3 KB · Views: 210
  • Resized_20200626_103716.jpeg
    Resized_20200626_103716.jpeg
    56.5 KB · Views: 206
  • Resized_20200626_103709.jpeg
    Resized_20200626_103709.jpeg
    60.3 KB · Views: 197
  • Resized_20200626_103727.jpeg
    Resized_20200626_103727.jpeg
    62.1 KB · Views: 195
We were at HRH club level end of June. It is in the Apollo room as mentioned and there are only 3 tables indoors. The staff wiped each table with cleaner when you left.

For breakfast there was cereal, baked goods, fruits, eggs, yogurt etc. It is the same type and size of cereal sold at the store on the first level. Milk and assorted juices in a cooler next to the cereals. There was orange juice, apple juice and grapefruit. If you don't see a cereal you want, ask politely and they will look in the back. Items like fruits and baked goods are individually wrapped. Another cooler full of water and sodas thanks available through out the day.

After lunch there were bags of potatoe chips, ritz crackers, cheese its & hummus. The small cooler just had fruit juices.

For evening reception, the concierge served liquor and the appetizers. There was cheese and hummus platters every night. One night there was cheese empanadas and spring roll. Another night had fried chicken wings and mac n cheese. I believe they rotate every other night with those two menus.

For desserts it was the same every night. Brownies and chocolate chip cookies individually wrapped. Vickies potatoe chips were available from 10am till 9pm.

It was very well run by the concierge and staff. They were very friendly, courteous and very efficient. All staff went out of their way to make sure we had everything we need. They also made sure we had a great time everytime we went to the lounge. Here are some pics we took. Did not really take many pics and this is the best to my recollection.
Thank You this is so helpful.
 
We were at HRH club level end of June. It is in the Apollo room as mentioned and there are only 3 tables indoors. The staff wiped each table with cleaner when you left.

For breakfast there was cereal, baked goods, fruits, eggs, yogurt etc. It is the same type and size of cereal sold at the store on the first level. Milk and assorted juices in a cooler next to the cereals. There was orange juice, apple juice and grapefruit. If you don't see a cereal you want, ask politely and they will look in the back. Items like fruits and baked goods are individually wrapped. Another cooler full of water and sodas thanks available through out the day.

After lunch there were bags of potatoe chips, ritz crackers, cheese its & hummus. The small cooler just had fruit juices.

For evening reception, the concierge served liquor and the appetizers. There was cheese and hummus platters every night. One night there was cheese empanadas and spring roll. Another night had fried chicken wings and mac n cheese. I believe they rotate every other night with those two menus.

For desserts it was the same every night. Brownies and chocolate chip cookies individually wrapped. Vickies potatoe chips were available from 10am till 9pm.

It was very well run by the concierge and staff. They were very friendly, courteous and very efficient. All staff went out of their way to make sure we had everything we need. They also made sure we had a great time everytime we went to the lounge. Here are some pics we took. Did not really take many pics and this is the best to my recollection.

Thank you for the review.....

Since they moved it into the Apollo room area we haven`t had a lot of feedback from folks......so thank you for taking the time to do it.

Glad you enjoyed the experience, always good to hear.
 
I hope to remember to do a review from our Oct HHN trip at PBH. Hopefully we won't see to much difference in the club level offerings at PBH from before. I did miss the hot dish for breakfast that PBH has. This was our first time at HRH and am wondering if HRH is like Royal Pacific for breakfast? Just continental items and no hot dish?

With Lowe's You First platinum, status has kept me loyal to Portofino Bay and Royal Pacific all these years. Would have never tried Hard Rock if Portofino was open. Glad I tried HRH but like the vibe, larger rooms and lounge at PBH more.
 
I called Universal today to change my reservation to the AP discount at PBR in November. The hotel is now set to open on August 31 but he didn't seem to be very positive on it actually happening as he told me that Universal would switch us to another resort a week or 2 before our arrival date if the hotel wasn't opened. I asked about the lounge food and was told that they weren't expecting any hot items for breakfast as there would be no buffet. So think of small boxes of cereal, pre packaged donuts and whole fruits and coffee will be poured for you. Evening would again have no hot buffet items but individual wrapped small plates. I was told to not expect it to be the same as in years past. He seemed really disgusted when I said we would probably end up canceling then because the difference in price was rather high for a very trimmed back CL service.

So please if anyone has been to one of the other universal hotel CL come back and let us all hear about how it is.
 

GET A DISNEY VACATION QUOTE

Dreams Unlimited Travel is committed to providing you with the very best vacation planning experience possible. Our Vacation Planners are experts and will share their honest advice to help you have a magical vacation.

Let us help you with your next Disney Vacation!





Top