Cruise and Theme Park Operational Updates due to Coronavirus

[maciemouse]

I am so confused. I have a reservation for POFQ July 9-13. If that resort is closed, they will move me for free to a DVC resort? Also, I have an AP. But that wont guarantee park admission during my stay? I have to make a reservation and may get one? Is this correct?

 

[Remy is Up]

You aren’t alone in your feelings. We’ve been going for decades and the last few years being able to introduce my grandson to everything has been amazing.

I’m willing to wait and watch, but I just don’t see why the sudden need for permanent changes. Short term, sure. I hope it is still a place for us when it’s all said and done.

It will. Just in a new format to make sure this doesn't happen again. Patience is the best thing for everyone

 

[Jiminy76]

When you see the rest of what rolls out with it. You won't be unhappy as an ap and dvc member if the plan in place comes to fruition.

Hmmmm.... interested you see what they have in store. Hopefully the new system will allow some spontaneity and not make you decide 30 days out what park(s) you want to go to each day.

 

[Soccer Princess]

We have 4 park magic tickets. What if I can’t get reservations to each of the 4 parks for our 4 days? Will those tickets be switched to allow for whatever parks are open? Or will I get refunded?

 

[PPFlight75]

So I'm just thinking about this rolling window for Park Reservations and being able to make all your days' reservations 30 days from your first day. It makes me wonder if the in-demand parks are going to be like the new in-demand rides for FP+. Just like it might take you until Days 4 or 5 to get a Slinky Dog or Flight of Passage FP, now it might take you until Days 4 or 5 to get a MK (or HS if all of SWGE is open) park reservation.

Wow. I sometimes take short trips and sometimes long trips. If I have to extend a trip just to be able to go to the park I want....well I just don’t know. I mean, if I can’t get a FP, I can still stand in line but not being able to access a park even with a ticket? Maybe I’m not understanding.

 

[DGsAtBLT]

Wait, APs have to opt for a refund now before we know what the extension looks like? I have been holding off phoning since phone CM’s obviously don’t have answers yet that allow us to decide which route is better for us (or another solution) and I didn’t want to waste everyone’s time.

 

[Remy is Up]

I am so confused. I have a reservation for POFQ July 9-13. If that resort is closed, they will move me for free to a DVC resort? Also, I have an AP. But that wont guarantee park admission during my stay? I have to make a reservation and may get one? Is this correct?

Right now they are working with ressies through 7/4. Fisney won't cancel or modify a ressie to a resort for them. You'll need to call. Wait until Monday and do a chat to see if they are modifying stays on your dates yet. Then you can call. All fees have been waived through October 3rd. Only resorts announced open at this time are dvc and campground. You will be responsible nsible for any upgrade fees on the room if applicable.

 

[Luvears]

I fit into both your question criteria.
#1 Had June 10 Beach. Apparently if you had a room reservation with tickets you can reschedule. You can also reschedule if you had a room-only reservation. You can reschedule to July 11-Dec 31, 2020. BUT, if you had a room reservation with dining plan and no tickets (due to having AP, etc) you get squat and no reschedule (my situation).
#2 Cash stay at Riviera July 4 with dining plan. No adjustment on MDE to reflect new price, no emails either.

Amber- I am reading about developments for 6/22-7/4 check in stays- you should be able call TA or Disney (assume a hold) for options. I rec’d a guest email as well to review options- no price outlined though! frustrating

 

[Remy is Up]

Wow. I sometimes take short trips and sometimes long trips. If I have to extend a trip just to be able to go to the park I want....well I just don’t know. I mean, if I can’t get a FP, I can still stand in line but not being able to access a park even with a ticket? Maybe I’m not understanding.

If you are a platinum or gold ap holder or on property you'll be fine

 

[Krandor]

You aren’t alone in your feelings. We’ve been going for decades and the last few years being able to introduce my grandson to everything has been amazing.

I’m willing to wait and watch, but I just don’t see why the sudden need for permanent changes. Short term, sure. I hope it is still a place for us when it’s all said and done.

on this I agree. Not sure the need for permeneht changes except in areas like sanitation and the like. Maybe if they wanted to go to a new fast pass system this would be the time but park reservations and limits on hopping as permenent changes im not so sure.

 

[Remy is Up]

Wait, APs have to opt for a refund now before we know what the extension looks like? I have been holding off phoning since phone CM’s obviously don’t have answers yet that allow us to decide which route is better for us (or another solution) and I didn’t want to waste everyone’s time.

Can you clarify. What type of pass it and when does it expire

 

[DGsAtBLT]

Can you clarify. What type of pass it and when does it expire

Out of state platinum. Expires in October.

 

[Remy is Up]

on this I agree. Not sure the need for permeneht changes except in areas like sanitation and the like. Maybe if they wanted to go to a new fast pass system this would be the time but park reservations and limits on hopping as permenent changes im not so sure.

Again. Its a large picture and parts can be modified. I just know what the primary plan they want to implement is long term if all goes well.

 

[wdwlver]

When you see the rest of what rolls out with it. You won't be unhappy as an ap and dvc member if the plan in place comes to fruition.

This is the first thing I’ve heard that makes me feel a little better about all the changes.

 

[NoTime42]

From closure date to the end of the pass, if the pass expired, the pass will be extended if they opted for the extension"option 2. Had to call for it" but
If the pass expired and they did not opt for the extension, they are out of luck until regular tickets start being sold again.
At this time the cms are not aware of when extensions will be processed.

I hate having to make this decision. My gold pass expires in a week and a half. I bumped my stay to the beginning of August.
If I will only be able to reserve 3 or 4 park entrances for my week..I would rather choose the refund option 1.

 

[Remy is Up]

Out of state platinum. Expires in October.

No deadline to decide. I'd call and make a choice before the parks reopen. Once you decide between extension or partial refund it is not reversible.

 

[KrissyD715]

There is more to it and it works in conjunction with other possible plans. Everything can be modified but the plan taken as a whole makes perfect sense. Platinum and gold ap holders, dvc,and resort guests will be just fine.

I’m glad you’re here to speak and bring insight because lack of information is one of the quickest ways to break down trust and if we want to do Disney this summer, we need trust.

 

[MrsSmith07]

@Remy is Up Curious if you think ill just be out of luck here. We are July 18-26 at GF, we are all Gold AP, except my son and his girlfriend. They are silver, but Disney won't allow you to upgrade until you're physically at the park. We had the planning card for Fastpass, which I know doesn't exist anymore, but it still shows in MDE. In your best guess, do you think they will be left out of park reservations or do you think the planning card still serves any purpose for them to see that they will be upgrading? In my heart I kinda know they will be left out, but man that stinks, since we would have been upgraded long before this mess if they allowed you to do it over the phone.

 

[maciemouse]

Right now they are working with ressies through 7/4. Fisney won't cancel or modify a ressie to a resort for them. You'll need to call. Wait until Monday and do a chat to see if they are modifying stays on your dates yet. Then you can call. All fees have been waived through October 3rd. Only resorts announced open at this time are dvc and campground. You will be responsible nsible for any upgrade fees on the room if applicable.

But no guarantee park admission, correct?

 

[tinkerhon]

It seems Disney plans to be proactive for the rest of the year. That's great I guess but how many people really will keep going if they keep taking things away. I mean who wants to buy tickets and hope you get into a park every day of your planned stay. Since you have to buy the tickets first. What if you can't get into the park you want during your stay at all? Tons of money to just hope for the best at 30 days out. What happens if you can't get in any park on one day of your stay?

That was basically the deal- breaker for us , and what lead us to cancel our July 14 trip - not knowing if our hotel (ASMovies ) was going to be open didn't help either - but it was the uncertainty regarding the parks - not knowing which park (if any) we would be going to on any given day was too much for us
Ymmv, but that's where the planner side of me takes over