Cruise and Theme Park Operational Updates due to Coronavirus

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If for every upset/entitled/ugly guest that speaks up the CM had a nice/positive/understanding guest interaction this would be a non issue. But like we all know the negative people will scream louder than the positive people who will have a great time and leave happy without uttering a word of praise

Oh for sure. I was only surprised its mostly DVC owners doing it.
 
Can you be any more specific about the long term park hopping changes? Are you referencing APs specifically? I also don't see how making changes would make it easier to control long term breakouts. They could just take it away and refund the difference on the tickets and be done with it.
It is a business model to staff parks more effectively by knowing how many people will be there accounting for limited numbers of "walk up" guests. Walk up guests will find it they are behind the prebooked guests on other things. It is so if there were a spike they already have the ability to limit capacity through reservations and cut day guest entry. Therfore no disruption again to previously booked trips. As far as hopping options. My opinion based on the options I've heard is limited to on site guests and platinum aps only. Gold and silver would be able to purchase the hopping option in limited numbers.. But off site guests with regular tickets would no longer have the hop option. Nor would day guests. There would be preference to on site and platinum guests.
 




They have started discussing cm and ap welcome back days for the weekdays prior to 7/11. Nothing decided as of yet. I expect we may know something in a couple of weeks. Currently their focus is the new system
Thanks. I do have an AP but it's a Florida resident weekday pass. Do they typically limit previews in general to higher tier APs?
 
I don’t think I’m special, but I do expect to get the product/service I paid for (pre Covid). I realize you don’t officially represent Disney. But that’s not most businesses model...”this is what we got. You don’t like it, don’t come”. Once they are trying to fill their parks again, it would behoove them to try to incentivize customers to come.

I don't disagree with you. You should get what you pay for. I don't think Disney can provide the same value or service now though given all the requirements to change everything for covid. Everything we discuss required more staff per guest and higher costs.

Reality is if you want a pre covid experience/service/value rebook for the future when things are more normal . Anything in 2020 will see Disney staff stretched very thin and customer service won't be the focus. Look at their handling of rebooking/plans they are not focusing on service right now.

I do agree with you, it's not a good value to attend Disney right now, too many restrictions, and things taken away at full cost.
 
Thanks. I do have an AP but it's a Florida resident weekday pass. Do they typically limit previews in general to higher tier APs?
They always limit previews to specific passes. You will still be subject to blackouts so silver ap holders prepare to be told they are not removing blackout dates. Which also means welcome back previews will not include silver. If your pass isn't blacked out, unless they choose to say gold and platinum only ( which is possible) And its a weekday. You'd likely be able to participate.
 
They always limit previews to specific passes. You will still be subject to blackouts so silver ap holders prepare to be told they are not removing blackout dates. Which also means welcome back previews will not include silver. If your pass isn't blacked out, unless they choose to say gold and platinum only ( which is possible) And its a weekday. You'd likely be able to participate.
FL weekday pass is blacked out for all of June, July and into the first week of August :(
 
FL weekday pass is blacked out for all of June, July and into the first week of August :(
Ahhhb I don't keep up with all the blackout dates. So if you are blacked out. Then no. Last thing I heard from a very reliable person is they know they are going to make some people unhappy but they are not lifting blackout dates
 
FL weekday pass is blacked out for all of June, July and into the first week of August :(

We are in the same boat as you. They should do us a solid and let us attend the soft opening since we have lost over 2 months of our passholder time with the closure.
 
Do we know for sure yet that people will be moved vs. canceled or is that still something being discussed?
 
I wish they would offer an "Evening AP", like 7PM to 2AM or something.
 
We are in the same boat as you. They should do us a solid and let us attend the soft opening since we have lost over 2 months of our passholder time with the closure.
I thought they were extending them and/or refunding for the time?
 
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