Cruise and Theme Park Operational Updates due to Coronavirus

[RamblingMad]

Everyone except the people who paid full price for the same experience LOL

Of course.

What I’m saying is that it’s going to make Disney look good. They’re basically taking lower income relative to those that can afford Disney and giving them a better experience for the same price. This might offset some of the less than great experience in the parks due everything not up and running such as parades and fireworks.

No one care about the rich guy that overpaid.

 

[DGsAtBLT]

I don't see why all of SWGE would be at risk. Falcon is no different than many other attractions. They likely won't combine parties in a cabin for that. So if you are a party of 2 you get the whole cabin.

The rest of the land is pretty expansive.

I read too quick and thought that said expensive which is also true

 

[gottalovepluto]

Monthly payments finally seeing refunds link

 

[rteetz]

https://twitter.com/x/status/1267453074362322944

 

[gottalovepluto]

I have wondered if it's really something TA's should be revealing to their customers. I realize some are desperate to keep their guests from cancelling, but making this kind of information public before Disney does seems sketchy at best to me.

It could be their agency negotiated something with Disney, could even be they did it at a cost to their agency.

 

[Raggou]

https://twitter.com/x/status/1267464710317846530

Yea... im hoping Rise still has pre-show Better yet im hoping its open

 

[Dis5150]

Did you have the free dining offer booked to get the 35%? My trip was affected by closures but I didn't have free dining so I assume they won't be giving anything to resort/park packages?

We had the free dining offer from January, that is why we got the 35% offer. I don't know about anything else, sorry.

 

[gottalovepluto]

https://twitter.com/x/status/1267453074362322944

Dang. Universal is bringing it!

 

[Marionnette]

Someone said their DVC dues at BCV go towards maintaining SAB. Depending on how accurate that is and how the contracts are written maybe they do end up having to open SAB.

Amenities like pools are not guaranteed to be open during a DVC stay. There are plenty of times that they are closed for refurb and guests are given the opportunity to hop to a nearby resort’s pool.

 

[rteetz]

https://twitter.com/x/status/1267455124596822017

 

[rockpiece]

Yeah nothing confirmed. I don't see why they couldn't do the pre shows with Rise. Just let less people in each room. I certainly didn't feel crowded in any of the rooms like I do in say Haunted Mansion.

Definitely won't have cast members telling us to "move forward filling in all available space" anymore

 

[helloconnie]

I don't see how any of the crowd restricted experiences will return until there is a vaccine widely available, which looks like it will be November/December at the earliest.

 

[DisneyWishes14]

It could also be talking about reservations starting on June 22 and not July 11.

That is, assuming, other resorts will be open by July 11. We haven't even gotten confirmation of that yet!

I know in the past under normal circumstances I've asked about switching from a package to room only and was told that it would have to be done by canceling the package and booking a new room only reservation. I was told they are separate systems (they also have very different reservation #s). Hopefully they can make exceptions or at least make accommodations so it's essentially the same. My concern would be that a new reservation could move us to the end of the line for park and dining reservations, etc. or that the discount could be off current rack rates which may be higher than when we booked last August. It would also be nice to know what portion of our package is ticket and what is room at this point, but when I tried to have that broken down for me last year (to know how much would go towards upgrading to an Annual Pass), they weren't able to tell me.

When the reservation system opens back up and you call to inquire about this, ask the CM if they can take the tickets off and make your reservation a "basic package" which is, essentially, a room-only reservation under package terms and conditions. It's a work-around so you don't have to cancel a package and re-book a room-only. If the CM doesn't know how to do this, ask to speak with someone in Guest Services. I don't know if they will allow you to take the tickets off and retain your discount, but it's worth a try. I really do hope Disney is flexible with guests who find themselves in this circumstance.

It could be their agency negotiated something with Disney, could even be they did it at a cost to their agency.

This is very possible. If this is a group booking, they may have negotiated something to move their clients to other resorts. This has certainly happened on other occasions - particularly when resorts when into DVC construction phases or when SAB went out of service unexpectedly a few years ago.

 

[mshanson3121]

This looks official to me

So, we essentially assuming there will be no more bookings allowed for 2020, period, from anyone (other than DVC owners) and that those who have trips booked, will be upgraded to a DVC resort?

Off site guests should sit up and listen to that warning Disney issued. When they openly admit there may be a problem, you can count on there being a problem. I think it might well be no off site guests or even resort guests who don't already have tickets will gain entry, at least in the very beginning. Speculation of course, but using my handy dandy Disney-speak translator I developed over decades of visiting, that's sure what it says to me.

What warning was issued? I do think the days of staying off site are probably gone for now. Though I really don't think they will be forever, they would lose far too many of their guests.

 

[Eric Smith]

The problem is, it was presented as fact on this thread and on the resorts thread. It was stated as fact and then, as the posts continued, caveats such as "subject to change" were finally thrown in but not before people took it as fact and it spiraled into fights about DVC, discounts and people fantasizing about their ASSp to DVC villa upgrades. IMHO, we really need to stick to rumors here. People are upset and frustrated enough as it is and Disney has been less than transparent with both guests and TAs. Coming onto a rumors board and stating something as fact is not helpful, IMHO.

If someone takes what is posted on a rumors thread as facts, that's on them. I don't want to see people to stop putting rumors here because others take them for more than what they are.

 

[Eric Smith]

I don't see why all of SWGE would be at risk. Falcon is no different than many other attractions. They likely won't combine parties in a cabin for that. So if you are a party of 2 you get the whole cabin.

The rest of the land is pretty expansive.

I think Oga's definitely won't open. I don't see a way to allow distancing in there. Other than that, I think everything else could operate just at a lower capacity.

 

[Dis5150]

So my reservation is showing the change and I got an email last night informing me of the changes. I'll copy and paste the email below. I did the chat to ask about being able to modify the package to remove the tickets and they had to try to find out, got back to me that I'd need to call but they wouldn't be able to help me until modifications open up, even if I did call now (just thought I'd ask - didn't expect a hard answer - was on and noticed the chat active). We have APs that expire Aug. 11, our trip is 8/22-8/29. We did the bounceback with the intention to use the tickets to renew. Now with the closures, I believe our APs may be good through our first week of December trip (we'll see for sure on that), so debating whether to have tickets still as part of the package. I'm also curious as to whether, if we wanted to keep some type of package, we can bump the tickets down from Park Hoppers to regular, since we no longer need the PHs for the Free Dining.

Email:

​

​ ​ We look forward to seeing you in August. You’re in for an excellent vacation at the most magical place on Earth! Whether you spend your time enjoying our four exciting Theme Parks or simply relaxing by the pool at Disney's Beach Club Resort, the possibilities for fun are endless! See you real soon! ​ Reservation Details ​ ​ Date: Sunday, May 31, 2020 Confirmation Number:​ ​ ​ Arrive:​ Saturday, Aug 22, 2020​ ​ Depart:​ Saturday, Aug 29, 2020​

​ ​ ​ Guests​ Anthony​ Alison​ Anthony (8)​ Cara (6)​ Package(s): 2020 Offer Disney Resort Hotel Package ​ ​ ​ Visit MyDisneyExperience.com to reserve access to select attractions and more from home – and make your stay even more magical!​ ​ ​ ​ Hotel ​ Disney's Beach Club Resort 1800 Epcot Resorts Blvd Lake Buena Vista, FL 32830 Garden or Woods View​ 7 NIGHTS​ ​ ​ Check-in:​ Saturday, Aug 22, 2020​ ​ Check-out:​ Saturday, Aug 29, 2020​ ​ ​ ​ ​ ​ Theme Park Tickets ​ ​ Saturday, Aug 22, 2020​ 7 Day Theme Park Ticket with Park Hopper Option - Ticket valid for admission for the number of days on the ticket beginning 08/22/2020 through 08/31/2020.​ 1 PER PERSON​ ​ ​ ​ ​ Magical Extras ​ ​ Saturday, Aug 22, 2020​ Walt Disney Travel Company Magical Extras​ 1 PER PACKAGE​ A complete list of Magical Extras is available at www.Disneyworld.com/magicalextras​ ​ ​ ​ ​ Luggage Tags ​ ​ Saturday, Aug 22, 2020​ Keepsake Luggage Tags​ 1 PER PERSON​ ​ ​ ​ ​ ​ Payment Information ​ ​ Grand Total:​ $4,655.58​ ​ Final Payment Due:​ Thursday, Jul 23, 2020​

thank you for sharing that! My trip is right before they open (6/26-7/3) so I don't have an actual reservation that they can change. We are hoping to reschedule for September.
I do think it is interesting that they (in your Disney email) list park hoppers when there have been rumors of no more hoppers? Probably means nothing but still interesting.

 

[Lewisc]

When does everyone think we will hear about specific attractions that will be open/closed?

It will be posted on a boards visible just after park entry.

 

[Krandor]

What warning was issued? I do think the days of staying off site are probably gone for now. Though I really don't think they will be forever, they would lose far too many of their guests.

"During the limited capacity period, it may be difficult for Annual Passholders to get park reservations to visit on certain dates"

 

[rockpiece]

I think Oga's definitely won't open. I don't see a way to allow distancing in there. Other than that, I think everything else could operate just at a lower capacity.

Have one party at each table and then spread out groups at the bar. Won't be as many of people but definitely still doable.