Cruise and Theme Park Operational Updates due to Coronavirus

[1GoldenSun]

I wonder if Disney will sit tight and wait to see how many cancellations they get before they make any definite plans about what's going to be open and who they're putting where.

 

[Mit88]

Tokyo DL and Disney Sea closures “extended until external and internal conditions have been readied”

 

[WatchandLearn33]

I’ve taken it to mean people with current reservations during the time the parks will be open.

My stay straddles closed and reopening dates. I’ve been wondering the same thing. I was told by a CM not to do anything until the dust settles. Easier said than done! I think the reservations before July 11 will be cancelled 7 days prior to check in date unless modified by the customer. Not sure how that works if everything is frozen at this time.

 

[ralw143]

Hi Everyone - I made travel plans to visit Typhoon Lagoon and Blizzard Beach on Friday, July 17th. I reserved loungers and purchased tickets for this day. I got lucky when they announced that they would be reopening Disney parks on July 11th, however they never mentioned there water park openings. I did call them today to confirm if Typhoon Lagoon/Blizzard would be open because my reservations never got canceled, despite all my dining reservations did. The CM said not to make alternative plans cause their system is showing Typhoon and Blizzard opening July 11th. For some reason I feel this isn’t true, despite the CM telling me so. Has anyone else heard this when they called? I guess I would feel better if I saw it in writing. I’m coming to Orlando to hit all the major water parks and I can still add on a extra day to Volcano Bay or Aquatica before its to late. Just need reassurance - anyone know for certain?

 

[jenjersnap]

Agreed, I would think they have several alternative plans based on expected capacity but it seems a little early for them to commit to one. Most people I know with trips after opening are leaning toward canceling but haven’t pulled the trigger yet. It is just so fluid right now!

I wonder if Disney will sit tight and wait to see how many cancellations they get before they make any definite plans about what's going to be open and who they're putting where.

 

[rteetz]

Hi Everyone - I made travel plans to visit Typhoon Lagoon and Blizzard Beach on Friday, July 17th. I reserved loungers and purchased tickets for this day. I got lucky when they announced that they would be reopening Disney parks on July 11th, however they never mentioned there water park openings. I did call them today to confirm if Typhoon Lagoon/Blizzard would be open because my reservations never got canceled, despite all my dining reservations did. The CM said not to make alternative plans cause their system is showing Typhoon and Blizzard opening July 11th. For some reason I feel this isn’t true, despite the CM telling me so. Has anyone else heard this when they called? I guess I would feel better if I saw it in writing. I’m coming to Orlando to hit all the major water parks and I can still add on a extra day to Volcano Bay or Aquatica before its to late. Just need reassurance - anyone know for certain?

Disney has not said when either will open.

 

[ralw143]

Disney has not said when either will open.

I mentioned that - however they said their system was updated and would show reservations would be blocked. Opening day showed July 11th. Was hoping someone else was told this. Feel perplexed cause I haven’t seen anything too. Was calling to cancel.

 

[CopperMonkey]

Well, silver lining..and since this is the rumors board, I am going out on a limb..Riviera is a DVC only resort,

That means all rooms will be available to be used if they move people. They have only declared 30% or so of the resort for use by DVC members so far, That leaves about 70% wide open for moves.

Sooooo...I wonder if that will be a place we see used for many of them?.

At this point, as long as my 7/10-7/16 Reservation isn't outright cancelled and I can work with Disney to modify it to whatever dates we/they need, and my parties AP's are enabled again (expired during closure), I don't care where they send me to sleep, it could be in a hammock for all I care.

 

[rteetz]

I mentioned that - however they said their system was updated and would show reservations would be blocked. Opening day showed July 11th. Was hoping someone else was told this. Feel perplexed cause I haven’t seen anything too. Was calling to cancel.

Yeah the water parks have shown park hours but there still has been nothing official.

 

[runjulesrun]

Plan right now for those who have reservations at the start of park opening will be moved to DVC...not resort rooms..it sounds like they will be keeping the actual resort sides closed longer,

Again, no info was shared how long this will last...a few weeks, longer...or, by next month, they amend the plan.

And, until the resort side officially opens..other than they are opening QS and restaurant with limited options..the pools for the hotels are not opening right away.

Honestly, there are going to be people who are told they have to move who may not like where they are going and if it holds true, Disney won’t allow them a choice, more cancellations could happen,

My friend will keep me posted when some of her clients actually get the change emails!

As a TA, I would love to know where your friend is getting her info from. We have heard none of this. Not that I'm doubting it, it would just be nice to be informed.

 

[ralw143]

Yeah the water parks have shown park hours but there still has been nothing official.

Crossing my fingers now, what I was told was right. This would be awesome and got extremely lucky with booking if it works out. Hoping for the best. Thx.

 

[Sandisw]

As a TA, I would love to know where your friend is getting her info from. We have heard none of this. Not that I'm doubting it, it would just be nice to be informed.

She said directly from Disney. But it was just Friday that it came in.

. I did hear back from another TA friend and hasn’t yet gotten that message but he is a much smaller agency.

But I did just read elsewhere..another forum site..that someone got the same info from a very reliable source..another TA..about Disney scooping up DVC for potential moves.

So, it appears to be floating around some.

 

[wdwoutsider]

I think Disney is in a tough situation, they would like to be more transparent, but would rather hold onto cash and bookings. You heard bob mention advanced bookings are still high to investors. It's part of their brand being so strong they are telling investors. They need cash and don't want people to cancel , to some level this is by design. The longer they are vague the longer they hold onto the cash and keep people from cancelling is a huge win. They give too many details they could get more cancellations earlier or the pools are closed or some other deal breakers for people.

 

[runjulesrun]

She said directly from Disney. But it was just Friday that it came in.

. I did hear back from another TA friend and hasn’t yet gotten that message but he is a much smaller agency.

But I did just read elsewhere..another forum site..that someone got the same info from a very reliable source..another TA..about Disney scooping up DVC for potential moves.

So, it appears to be floating around some.

Thanks. It is frustrating to feel uninformed when other agencies are informed. We are smaller so maybe we don't rate. I'm hoping the info is true since we are booked at ASM in late July. I'll take SSR or OKW over ASM any day.

 

[nkosiek]

She said directly from Disney. But it was just Friday that it came in.

. I did hear back from another TA friend and hasn’t yet gotten that message but he is a much smaller agency.

But I did just read elsewhere..another forum site..that someone got the same info from a very reliable source..another TA..about Disney scooping up DVC for potential moves.

So, it appears to be floating around some.

Okay, so you're a DVC member as I recall. What's your take on how the membership will feel about losing rooms? I know Disney owns about 3% of inventory across the board, more at the Riviera but moving a ton of people into DVC means using more than 3%.

 

[LSUmiss]

I think Disney is in a tough situation, they would like to be more transparent, but would rather hold onto cash and bookings. You heard bob mention advanced bookings are still high to investors. It's part of their brand being so strong they are telling investors. They need cash and don't want people to cancel , to some level this is by design. The longer they are vague the longer they hold onto the cash and keep people from cancelling is a huge win. They give too many details they could get more cancellations earlier or the pools are closed or some other deal breakers for people.

And if true is a shady way to do business. You don’t exploit your loyal customers for your benefits

 

[Arguetafamily]

Okay, so you're a DVC member as I recall. What's your take on how the membership will feel about losing rooms? I know Disney owns about 3% of inventory across the board, more at the Riviera but moving a ton of people into DVC means using more than 3%.

I don't agree with these actions by Disney. We pay a large amount of money for DVC, it should not be "given away", when we have to pay thousands of dollars for points, and annual dues.

 

[LuvDaisy&Minnie]

Thanks. It is frustrating to feel uninformed when other agencies are informed. We are smaller so maybe we don't rate. I'm hoping the info is true since we are booked at ASM in late July. I'll take SSR or OKW over ASM any day.

If it makes you feel any better, I’m also a TA, also small, and also uninformed.

 

[Sandisw]

Okay, so you're a DVC member as I recall. What's your take on how the membership will feel about losing rooms? I know Disney owns about 3% of inventory across the board, more at the Riviera but moving a ton of people into DVC means using more than 3%.

Well, Disney has the right to take rooms from DVC that members have not booked 60 days before check in, The money is then used as breakage and goes toward member dues. Owners know this is how it works.

RiV is only about 30% declared to DVC so 70% is still owned by Disney. That means the majority of that resort, would open for moves without impacting owners at all, especially if the plan is short term.

So, as a DVC owner, as long as they are following the rules of my contract, then I am fine with it!

 

[LSUmiss]

I don't agree with these actions by Disney. We pay a large amount of money for DVC, it should not be "given away", when we have to pay thousands of dollars for points, and annual dues.

I also have a cash reservation at Boulder Ridge that I paid for. Would have been nice to be moved there for free instead.