Crews Cup Lounge, horrible experience

Before you waste your time and money, Crews Cup at Yacht/Beach, worst service! Was there Friday night, as always, very crowded. It was pouring outside, probably reason for crowd. It took about 30 minutes to get a booth for four, not their fault. Server walked over to us four times, stating I’ll be right back to clear ur table. Finally cleared, stated I’ll be back to wipe down table. Never came back, no menus. I finally flagged down a leader who was very very attentive, took our order, cleaned table. Leader disappears. My order was wrong when it arrived and my friend had to ask a third person for wine she ordered. Been there before, service was ok. I think I’ll find a new lounge (could also see first server’s tattoos on her wrist).

I wonder if you would post a scathing review of your doctor if you found out they had a tattoo. :rolleyes:

We aren't in the 1920s anymore. Body art doesn't effect someone's ability to perform their job. If you're going to complain about poor service, have at it. Don't unjustifiably nitpick because you saw ink on someone's wrist.
 


Indeed, tattoos have no bearing on hygiene nor ability to perform a job. However, I would guess that the OP was suggesting a variant on the "Broken windows theory".
If the server doesn't follow small rules (no visible tats) and receives no corrective action, then it may follow that they won't follow bigger rules (prompt service, cleanliness of the table, accuracy of orders, etc).

Just my 2 cents.
 
Indeed, tattoos have no bearing on hygiene nor ability to perform a job. However, I would guess that the OP was suggesting a variant on the "Broken windows theory".
If the server doesn't follow small rules (no visible tats) and receives no corrective action, then it may follow that they won't follow bigger rules (prompt service, cleanliness of the table, accuracy of orders, etc).

Just my 2 cents.

Or they could just be busy, like the OP mentioned at the very beginning of their post. :)
 
Or they could just be busy, like the OP mentioned at the very beginning of their post. :)
And OP mentioned getting bad service. Not that the tattoos ruined their meal. It wasn't because of the tattoos. It was because of the bad service. The tattoo thing was an aside.
 


And OP mentioned getting bad service. Not that the tattoos ruined their meal. It wasn't because of the tattoos. It was because of the bad service. The tattoo thing was an aside.

And as was also mentioned the weather turned quite nasty fairly quickly. Complete with tornadoes. I was staying at the Swan, watching the weather. The resort restaurants all booked up in no time at all. I'm sure Disney was not prepared. Sounds like they were trying, but understaffed.
 
And as was also mentioned the weather turned quite nasty fairly quickly. Complete with tornadoes. I was staying at the Swan, watching the weather. The resort restaurants all booked up in no time at all. I'm sure Disney was not prepared. Sounds like they were trying, but understaffed.
Totally agree.
 
Or they could just be busy, like the OP mentioned at the very beginning of their post. :)
Taking the OP at his/her word, it doesn't seem like just being busy could account for the multitude of issues along with a significant delay in even getting the table cleaned.

Not buying it. Yes, I'm a former server (aren't we all?)
 
Taking the OP at his/her word, it doesn't seem like just being busy could account for the multitude of issues along with a significant delay in even getting the table cleaned.

Not buying it. Yes, I'm a former server (aren't we all?)

Being short staffed and busier than usual could account for it. Don't forget there were tornadoes not to far from WDW. Could easily be some staff couldn't make it in because of that.
 
Being short staffed and busier than usual could account for it. Don't forget there were tornadoes not to far from WDW. Could easily be some staff couldn't make it in because of that.
This server required 4 trips to finally clear the table, never wipe it down, no menus, no order taken.

If you say being short staffed and busier than usual can account for that kind of service, I'll chalk it up to our disparate life experiences. I've never worked in nor eaten in an establishment that would allow that under any circumstances - not even busier than usual.

That said, I don't wish to be argumentative. Thanks for the reply.
 
And OP mentioned getting bad service. Not that the tattoos ruined their meal. It wasn't because of the tattoos. It was because of the bad service. The tattoo thing was an aside.

An aside that wasn't necessary. OP just wanted to drive home the point that her service was horrible and even worse, the server had a tattoo. Or else it wouldn't have been posted.
 
An aside that wasn't necessary. OP just wanted to drive home the point that her service was horrible and even worse, the server had a tattoo. Or else it wouldn't have been posted.

Why is it not necessary? That's your opinion. The OP has a right to share their experience and on top of bad service, they noted that the Disney employee was also breaking the employee rules. Whether or not you agree with the Disney employee rules or think that they are 'behind the times' is of no consequence. It might be like commenting on the terrible service at Chef Mickey's then noting that Mickey also broke character before he made it 'backstage.'
 
Why is it not necessary? That's your opinion. The OP has a right to share their experience and on top of bad service, they noted that the Disney employee was also breaking the employee rules. Whether or not you agree with the Disney employee rules or think that they are 'behind the times' is of no consequence. It might be like commenting on the terrible service at Chef Mickey's then noting that Mickey also broke character before he made it 'backstage.'

Of course it's my opinion. Thanks!
 
Disney is very clear on their policy. No visible tattoos. The OP had a very rough night w extremely poor service and a cm basically out of compliance w the dress code. We didn’t create the dress code, Disney did and every single c, agrees to uphold the dress code.

I don’t know why folks are nitpicking the mention of it. I don’t care if you have a cutesy butterfly or full sleeves. Don’t care. Spdisney dies care. I would be very surprised to see any tattoo on any cm. It just added to their crappy night.

We can let the nitpicking on the op go now
 
Disney is very clear on their policy. No visible tattoos. The OP had a very rough night w extremely poor service and a cm basically out of compliance w the dress code. We didn’t create the dress code, Disney did and every single c, agrees to uphold the dress code.

I don’t know why folks are nitpicking the mention of it. I don’t care if you have a cutesy butterfly or full sleeves. Don’t care. Spdisney dies care. I would be very surprised to see any tattoo on any cm. It just added to their crappy night.

We can let the nitpicking on the op go now

Well, because in the past there was a certain "assumption" people seemed to make about people with tattoos, and the way I read that post, the same assumption was being made of the server.

But you are right, no need to nitpick the OP to death about it.
 
I can't believe there isn't already a Tattoo parlor in Disney Springs, specializing in Disney licensed tats. Piles of $ to be made.
 
As far as Disney, it is a Disney-look rule. ANY position is not supposed to have visible tattoos - which is why sometimes you see CMs with flesh-colored sleeves on or wraps similar to bandages. They also get very adept at using pancake theater make-up to cover them.

They do allow white as well, white sleeves or leggings, and the use of band-aids. Some just try to cover with clothes, like socks. With Disney weather bandaids and socks often slide and I've seen plenty.

What if the tattoos were Disney themed?

Once on safari our drive had a Mickey Mouse on the back of her neck (hair pulled up). She had a bandaid on it but it was hot, it had slid down and Mickey was peeking over the top, like the guy always looking over the fence on Home Improvement.

Disney is very clear on their policy. No visible tattoos. The OP had a very rough night w extremely poor service and a cm basically out of compliance w the dress code. We didn’t create the dress code, Disney did and every single c, agrees to uphold the dress code.

Disney does not always adhere to it, which is strange. At numerous events in the parks, at the dessert parties etc. I have seen bartenders and others with full blown arm art showing. I've also noticed much less attention to covering up by just having hair down or socks (that slip or move) and in my mind I thought maybe they are not going overboard on addressing it since they've let men have long hair and beards last few years.
 
I wonder if you would post a scathing review of your doctor if you found out they had a tattoo. :rolleyes:

We aren't in the 1920s anymore. Body art doesn't effect someone's ability to perform their job. If you're going to complain about poor service, have at it. Don't unjustifiably nitpick because you saw ink on someone's wrist.
FWIW, I'm a doctor and where I live, most of us would not let a tattoo show. My husband & a couple of male friends (all doctors) had piercings (and pony tails) and let them grow over/be cut. No one said they had to, but they did out of courtesy for the patients. Because it's not about us.

It's about making people feel comfortable in one's presence. It's about respecting the person paying one's wages. A server in a quiet, relatively expensive place like Crew's Cup (or anywhere in all of WDW, really, the whole place is expensive) should be thoughtful enough to consider what others feel is appropriate or not. Just because the server thinks something is just fine does not make it so, and they should have enough self-awareness and respect for others to act accordingly. Is it such a huge thing to dab on a little makeup? No, it is not.

They call them Cast Members because they are putting on a show, and are trying to transport people out of the real world for a time. That's how Disney gets away with all kinds of things, like banning religious symbols and certain types of haircuts & dyes. They've been sued over this and nearly always win.

In reverse, I also hear tourists crabbing about going to more conservative or formal parts of the world- Asking "Why can't I wear a tank top at the Vatican?" Sitting on the wall at JFK's Eternal Flame. Putting on a swimsuit and climbing in the Trevi Fountain!!! Heck, even the California Grill- "What do you mean, I have to wear a collared shirt?!?!?" Seriously, people! Both the tourist AND the hospitality worker needs to show respect at times. Erring on the side of caution is just a courtesy and sign of tolerance for people who may have a different viewpoint from our own.
 
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