ARRRRRRRGH FP+ Nightmares

[tex1989]

Up at 5:30 CDT for 6:00 FP+ at the 60 day mark and the system was all about crash, crash, crash. So between my PC, I-Pad, my phone, and my wife's phone we were able to cobble together our plans for our September 22 trip. Did not get times I liked so much but they will be okay and I got SDD and FOP so I have no issues there. We are also going to the 7:00 AP event in Toy Story Land so we get two SDD.

It was just absolutely nuts the number of times we were kicked out, kicked off or got to see Olaf's head laying on the ground. Another one that I have never seen before came up as well. The system telling me that every FP+ for every park was taken for 60 days plus 4. That was a new one.

 

[Spencer Wright]

...It was just absolutely nuts the number of times we were kicked out, kicked off or got to see Olaf's head laying on the ground. Another one that I have never seen before came up as well....

At least is seems like it worked out okay enough in the end! It is really frustrating.

I am glad its not just Stitch eating the page, he is going to become a stigmatized character!!

 

[GADisneyDad14]

Given your thread title, I hope you at least got a FP for PotC.

 

[tex1989]

Given your thread title, I hope you at least got a FP for PotC.

Always! That one was easy!

 

[Queen of the WDW Scene]

OK... What do you want us to say?
Contact Disney.

 

[tex1989]

I don't want you to say anything! I was merely sharing my experiences with booking FP+ this morning. People post some of the most inane drivel about things on these boards all the time. People whine and truly want Disney to do something for them. I expect nothing from Disney. Again I am merely sharing an experience. If you don't like the post then do what I do, move on.

 

[Minniefan2296]

Sorry Tex. I feel your frustration. MDE has been a complete mess the last few weeks, if not months. I had issues booking my fastpasses a couple weeks ago, too, due to MDE being unusable.

 

[sara_s]

They've definitely been having issues today. I've been doing the refresh game for FP+ and it just isn't working. I feel your pain @tex1989!

 

[MusicalAstronaut]

Same here. Not only does it keep crashing, it'll let me make one fastpass, I'll go back to make another, and the first one will be gone. Or it'll show two of the same - I have Dinosaur showing up with 2 different times under my plans. The app was HORRIBLE when I was there 2 weekends ago - I really hope they fix this!

 

[jddchi]

I was on this morning also trying to book for my Sept. 22 trip. And I agree if I saw Olaf's head one time I was going to go insane. It took me about an hour to get about four FP booked. We were very flexible and able to make everything happen. I just ready feel your pain.

 

[MusicalAstronaut]

Oh boy, now all of my fastpasses say I'm the ONLY person on them. They really need to fix this.

 

[Delirium]

OK... What do you want us to say?
Contact Disney.

The OP is allowed to vent their frustrations. And, for those of us that have FP+ day approaching, I, for one, am glad people are reporting that this is happening. It will better help me prepare for the inevitable when my time comes.

For those that continue to have problems, keep the reports coming!

There is seriously no reason for Disney to continue to have the problems they are having with this. A day here or there is understandable, but multiple times a week??? Every week.

 

[RolloTomasi]

Yup, today was my FP+ day and I was ready to go at seven, mainly for SDD (we don't get many FP+s in general). By the time I finally got what I wanted (almost an hour later), I was ready to take a hair dryer to Olaf myself.

 

[Queen of the WDW Scene]

The OP is allowed to vent their frustrations. And, for those of us that have FP+ day approaching, I, for one, am glad people are reporting that this is happening. It will better help me prepare for the inevitable when my time comes.

For those that continue to have problems, keep the reports coming!

There is seriously no reason for Disney to continue to have the problems they are having with this. A day here or there is understandable, but multiple times a week??? Every week.

Just as I am free to post my opinion about their thread.
My opinion is that stuff happens and you just have to roll with it.

 

[Delirium]

Just as I am free to post my opinion about their thread.
My opinion is that stuff happens and you just have to roll with it.

Meh. For what someone pays for a Disney vacation, they have every right to expect a reliable experience using the tools provided (and encouraged) by the Company.

It would be like paying for dinner at Ruth's Chris Steakhouse and getting a Ponderosa level steak.

 

[FloridaFun83]

I had the same issues booking my fp this morning. I was on at exactly 7:00 and it took at least 15 minutes to book my first fastpass due to getting olaf or the spinning wheel of death. After more than an hour I got my 3 or 4 hardest to get then quit. By late morning everything worked fine to grab the rest. Frustrating.

 

[wdw4rfam]

Up at 5:30 CDT for 6:00 FP+ at the 60 day mark and the system was all about crash, crash, crash. So between my PC, I-Pad, my phone, and my wife's phone we were able to cobble together our plans for our September 22 trip. Did not get times I liked so much but they will be okay and I got SDD and FOP so I have no issues there. We are also going to the 7:00 AP event in Toy Story Land so we get two SDD.

It was just absolutely nuts the number of times we were kicked out, kicked off or got to see Olaf's head laying on the ground. Another one that I have never seen before came up as well. The system telling me that every FP+ for every park was taken for 60 days plus 4. That was a new one.

I did mine a week ago and had the same experience. We were on at 7:00, on speaker because we were booking for a group of 15. After the endless circle spinning, I’d get a time, hit confirm.....and Olaf would appear. Start over. Got the same, no fast passes at all notice, Olaf, spinning circle, kicked out of fast pass system totally, etc. Fortunately around 7:30, system woke up and we got everything including slinky dog, FOP, mine train, etc for all 15 people. But wow, what a project.

 

[runwad]

People try using an incognito tab next time to access the site. I think you'll have better results, I always do

 

[Lewdannie]

People try using an incognito tab next time to access the site. I think you'll have better results, I always do

Unfortunately incognito made no impact for me last night (I'm in Australia). It took over 45 minutes for me to secure fast-passes for just 1-day.

 

[Queen of the WDW Scene]

Meh. For what someone pays for a Disney vacation, they have every right to expect a reliable experience using the tools provided (and encouraged) by the Company.

It would be like paying for dinner at Ruth's Chris Steakhouse and getting a Ponderosa level steak.

We all pay the price so I'm not seeing the difference between something not working for me vs someone else. The real difference is some can roll with it and some I guess cannot.