Room Check Question

[zebrastreyepz]

I don't want to put this in the "experience" thread because it's a question but following that thread made me wonder this...

It seems to me that putting up the sign or requesting to not be disturbed is some sort of trigger for them to insist on checking.

Does anyone else see this pattern?

 

[Dave006]

No that is not the pattern or trigger. The primary trigger is if you decline mousekeeping and place the door hanger out. As long as mousekeeping has made their daily stop, you meet the check requirement.

Dave

 

[zebrastreyepz]

No that is not the pattern or trigger. The primary trigger is if you decline mousekeeping and place the door hanger out. As long as mousekeeping has made their daily stop, you meet the check requirement.

Dave

So doing both is what makes them ornery?

 

[Dave006]

No just the policy. Please consider joining one of the 2 existing threads:

https://www.disboards.com/threads/mandatory-daily-room-inspections.3655092/page-4#post-59211110

https://www.disboards.com/threads/a...ory-room-checks.3676495/page-31#post-59211294

Dave

 

[tjmw2727]

Not necessarily - we have returned to the room after housekeeping and used the RO sign to nap and been disturbed.
We have also been constantly disturbed on check out day twice - once 2x in 2 hours and the other 3x prior to check out time, imho that has nothing to do with security.

 

[snappy]

Based on reports, it seems to me that the policy is not consistent between resorts and even at the same resort. Some report the checkers/housekeeper/security people are polite, others are rude. Not possible to predict what you will experience. Best to use the room occupied sign whenever you are in the room and absolutely use the door latch at every single moment you do not want to be disturbed. At the current time it doesn’t seem that you can prevent them from waking you or your sleeping children up in the morning or afternoon. Best you can do is to have a face to face meeting with the housekeeping manager, request time frames when you won’t be disturbed and hope the request is met. A Disney customer service I spoke to about my concerns with policy after my February 2018 trip suggested getting the name of the housekeeping manager you speak to (again in person) so that if your requests are ignored, you can follow up with that individual. Not sure what to advise about refusing housekeeping. In my opinion it’s a crapshoot.

 

[Deb & Bill]

Based on reports, it seems to me that the policy is not consistent between resorts and even at the same resort. Some report the checkers/housekeeper/security people are polite, others are rude. Not possible to predict what you will experience. Best to use the room occupied sign whenever you are in the room and absolutely use the door latch at every single moment you do not want to be disturbed. At the current time it doesn’t seem that you can prevent them from waking you or your sleeping children up in the morning or afternoon. Best you can do is to have a face to face meeting with the housekeeping manager, request time frames when you won’t be disturbed and hope the request is met. A Disney customer service I spoke to about my concerns with policy after my February 2018 trip suggested getting the name of the housekeeping manager you speak to (again in person) so that if your requests are ignored, you can follow up with that individual. Not sure what to advise about refusing housekeeping. In my opinion it’s a crapshoot.

If the purpose is to make sure no one is trying to do a Vegas, you won't be able to set up a time to be inspected.

 

[snappy]

If the purpose is to make sure no one is trying to do a Vegas, you won't be able to set up a time to be inspected.

I wonder about that too if Disney is at all serious about security but I assure you that was what I was told. Joy, a long time DVC customer service representative, responded by phone to an email I sent to a number of individuals at DVC. She gave me her direct phone number so if this approach she recommended doesn’t work for me during my October stay, I’ll be bugging the heck out of her. Not sure what good it will do. Honestly, I expect to be interrupted. I can deal with it but my husband is not nearly as understanding.​

 

[maxiesmom]

I wonder about that too if Disney is at all serious about security but I assure you that was what I was told. Joy, a long time DVC customer service representative, responded by phone to an email I sent to a number of individuals at DVC. She gave me her direct phone number so if this approach she recommended doesn’t work for me during my October stay, I’ll be bugging the heck out of her. Not sure what good it will do. Honestly, I expect to be interrupted. I can deal with it but my husband is not nearly as understanding.​

Unfortunately you can be told one thing on the phone, and have something else happen at the resort. Been there done that.

 

[snappy]

Unfortunately you can be told one thing on the phone, and have something else happen at the resort. Been there done that.

Yea the bar for my expectations of disney is pretty low right now. Don’t worry I’ll deal with it just fine. I’ve been there done that too.

 

[disneyinthespringtime]

Most people that post here that have had problems with it seem to have declined the housekeeping. We had housekeeping and had no issue when we were there even with a schedule that mixed things up day to day.

 

[Disneylover99]

I'm not sure if putting the sign out is a trigger, but I don't see much point in the sign. They're going to knock and try to come in regardless.

 

[snappy]

It occurs to me that this is just a crafty Disney ploy to drive guests from the room to increase spending in the restaurants, shops and parks.

 

[fbarker]

It occurs to me that this is just a crafty Disney ploy to drive guests from the room to increase spending in the restaurants, shops and parks.

You have to be kidding arnt you??

 

[snappy]

Sorry to forgot o add sarcasm

 

[goofy4tink]

I've had about five stays since this new policy went into effect...at the Polynesian, OKW, Music and Movies, and Pop. I hung out the RO hanger only when in the room, and even then it wasn't hung out all the time....just when I truly didn't want to be disturbed (sleeping, showering, dresssing). Not once did someone knock. I was in my room one time when they came to do 'trash'...at OKW. It was mid-afternoon, and I was just relaxing for a bit. He knocked, said he was there for trash and would be very brief, took out all the trash and left. Too about 2 mins, and he was incredibly quiet. for one of my value stays, refused housekeeping for the four nights I was there. My hanger was out when I was in the room, I wasn't disturbed, but my trash wasn't taken either...go figure. For my two much shorter value stays, I had a CM, wasn't dressed in housekeeping garb, knock on my door on my first day there....asking me if everything was okay, and kind of looking into the room. They didn't ask to enter and asked if everything was to my liking. No one ever knocked again. Granted those last two stays were two nights or shorter. But, no one came knocking on my door on checkout day either. The last time that happened was a stay at Pop, before the DND hangers were removed. I had hung out the DND hanger and gone to the food court to get breakfast..it was about 8:30. When I returned the hanger was still there..it was around 9ish. About 2 mins after returning, there was a knock on my door...'Housekeeping!!!'. I opened the door, the CM said he was there for housekeeping. I looked down at my door handle and said 'Hmmm, the hanger was out 2 mins ago. I wonder where it went!'. The CM had the good grace to look somewhat guilty. I'm pretty sure he just removed the hanger and knocked...that hanger was nowhere to be seen!! I told him to come back later...that I was checking out at 10! He was not happy with me.

 

[Dave006]

I'm not sure if putting the sign out is a trigger, but I don't see much point in the sign. They're going to knock and try to come in regardless.

The point of the sign was changing the DND to Occupied since the previous sign indicated that you did not want to be disturbed. Any Disney Cast member still has to knock before attempting to enter your room.

Dave

 

[fbarker]

Sorry to forgot o add sarcasm

no problem!! got it now

 

[Disneylover99]

The point of the sign was changing the DND to Occupied since the previous sign indicated that you did not want to be disturbed. Any Disney Cast member still has to knock before attempting to enter your room.

Dave

I'm not talking about the old "DND" sign. Im talking about the new "room occupied" sign. It makes no difference as to whether you use it or not. It's meaningless really. If they need to do a room check, they're going to knock regardless of the sign. So what's the point of that?

Maybe it does trigger a room check. I'm sure there are many people using it assuming that it means do not disturb.

 

[Deb & Bill]

I'm not talking about the old "DND" sign. Im talking about the new "room occupied" sign. It makes no difference as to whether you use it or not. It's meaningless really. If they need to do a room check, they're going to knock regardless of the sign. So what's the point of that?

Maybe it does trigger a room check. I'm sure there are many people using it assuming that it means do not disturb.

They are knocking instead of coming right into the room because someone is there. But I suspect they will still knock first like they did for us since we didn't have a Room Occupied sign in our villa.