FastPass+ FAQ — SERVICE SUSPENDED UNTIL FURTHER NOTICE

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Dumb question, I searched for answer and didn't see it.

The last time we went (2015) the 60 day window actually opened up about an hour after the last park closed for the night. I think I make our reservations around 2am my time for our last trip. Is it a hard 7am ET time now or does the window still open up early?
 
Dumb question, I searched for answer and didn't see it.

The last time we went (2015) the 60 day window actually opened up about an hour after the last park closed for the night. I think I make our reservations around 2am my time for our last trip. Is it a hard 7am ET time now or does the window still open up early?
It’s a hard time now at 7
 
Dumb question, I searched for answer and didn't see it.

The last time we went (2015) the 60 day window actually opened up about an hour after the last park closed for the night. I think I make our reservations around 2am my time for our last trip. Is it a hard 7am ET time now or does the window still open up early?

7:00a ET except in certain unusual circumstances. The first posts, including Post #3 quoted below, have been updated since 2015. :)

Booking Windows

- The booking window opens at 7:00a Eastern Time each day.

- FPs can be booked in advance, with different booking windows opening for the following 4 general categories of guests:
  • Guests participating in the FP+ Pilot Program - 90 Days Before Checkout Date (additional fee applies):
    • Club Level guests at Animal Kingdom Lodge, Boardwalk, Contemporary, Grand Floridian, Polynesian, Wilderness Lodge, and Yacht Club. Guests staying in bungalows at Polynesian, cabins at Wilderness Lodge Copper Creek, or Governor Suites, Parlor Suites, Presidential Suites, or Premium Alcove rooms at Swan and Dolphin.
    • This 90-day window applies only to the 3 additional FPs offered with this program, and not to the already-included 3 FPs at 60 days with any onsite stay.
    • These additional FPs can only be scheduled by calling Disney, not by using MDX.
    • The fee for this additional benefit is $50 per person per day, plus tax with a 3-day minimum.
  • Onsite Guests - 60 Days Before Check-in Date:
    • Guests staying at WDW owned and operated resorts (including DVC) with a room/ticket package.
    • Guests staying at WDW owned and operated resorts (including DVC) with a room-only reservation and valid tickets booked separately and linked to an MDX account.
    • Guests staying at the Swan, Dolphin, or Shades Of Green resorts and valid tickets linked to an MDX account.
    • Guests staying at any of the following Disney Springs-area hotels and valid tickets linked to an MDX account: B Resort & Spa, Best Western Lake Buena Vista Resort, DoubleTree Guest Suites by Hilton Orlando, Hilton Orlando Lake Buena Vista Palace, Hilton Orlando Resort Lake Buena Vista, Holiday Inn Orlando, Wyndham Lake Buena Vista, and Wyndham Garden Lake Buena Vista.
    • Guests linked to or listed on an onsite guest's MDX account (controlled by the onsite guest) and valid tickets linked.
  • Offsite Guests - 30 Days Before Park Day:
    • Guests not staying at any of the resorts listed above, but with tickets linked to an MDX account. Note: If offsite guests are linked to or listed on accounts of onsite guests above, they share the onsite guests' booking window of 60 days.
  • Castmembers - 7 Days Before Park Day:
    • CMs not staying at any of the resorts listed above, but with CM tickets linked to an MDX account. CM tickets include Maingates, Guest Passes, and comps. Note: If CMs are linked to or listed on accounts of either category above, they share that category's booking window (60 days onsite, 30 days offsite).
- Onsite guests can book FPs for their entire stay, for as many days as they have tickets for. The maximum number of days is at least 14—reliable data beyond this number is unclear. Practically speaking, this means FPs can be booked for more than 70 days away.
  • For onsite guests with a room/ticket package, the 60-day prebooking window will not appear until the 60-day mark. Before this point, it is normal for various members and/or their tickets to not appear on the MDX account. The entire traveling party and their tickets will appear at the 60-day mark in almost all cases. It is generally not possible to practice booking FPs beforehand in this situation.
  • For onsite guests with a room-only reservation, the 60-day prebooking window will not appear until the 60-day mark, assuming valid tickets are attached to the account. Before this point only a 30-day window (from the current day) will be active, again assuming valid tickets are attached to the account. It is possible to practice booking FPs using this 30-day window.
  • If a guest has more resort days booked than ticket days in the MDX account, the FPs can be scheduled on any days during the stay. For example, if a guest has a 5-day stay from Monday to Friday but only 3 days of tickets, FPs can be scheduled on Monday, Wednesday, and Friday.
- Offsite guests can book no more than 30 days in advance. This means FPs must be scheduled day-by-day for each day of the stay, assuming the guest wants the widest possible choice of FPs available for each day of their stay.

- Annual Pass (AP) holders have similar benefits as onsite guests when staying at an onsite resort. The primary difference is that AP holders can book up to 7 days of FPs at all times, and more if the length of the onsite stay is greater.

- AP holders have similar benefits as offsite guests otherwise, except that they cannot have more than 7 days of FPs booked at any one time.
 
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Sorry this is confusing to me! How did you go to Mission Space AND to TT later? Did the TT FP remain in the system in addition to the "anytime" bonus one? I assumed (probably incorrectly!) that the anytime FP would need to be used later when TT opened. Please set me straight!:)
Sorry I didn’t realize how confusing my post was. We used our anytime FP for mission space which replaced our FP for tt. I can’t remember if we waited standby for tt later or if we were lucky and got another FP after checking on the app. Does that make sense?
 
Sorry I didn’t realize how confusing my post was. We used our anytime FP for mission space which replaced our FP for tt. I can’t remember if we waited standby for tt later or if we were lucky and got another FP after checking on the app. Does that make sense?
yes! Thanks for taking the time....:)
 


I am sure the answer is in this thread somewhere but can't seem to find it. Asking for a friend who has a room only split stay booked currently with tickets purchased separately. If he makes his FP at the 60 day mark but then later has to cancel the first part of his stay will he lose the FP that he already made? We almost always have AP so I don't know the answer to this. Thanks.
 
No it isn’t. When a CM is listed on a resort reservation, their FP booking window expands to 60-days when they are exactly 60 days from the check-in Date just as it does for any onsite guest.
would they have to personally check into the hotel and show ID?
 
would they have to personally check into the hotel and show ID?
No, they don’t even have to show up at the hotel because you aren’t using the CM for a room discount.

The CM is just using the fact that his name is on the room reservation and It gives him a 60-day Booking window for all the Guest Passes.

You have to remember most CMs never stay onsite so they don’t understand 60-day booking windows. My CM friend stays onsite with me because I always pay for the discounted room. ;)
 
No, they don’t even have to show up at the hotel because you aren’t using the CM for a room discount.

The CM is just using the fact that his name is on the room reservation and It gives him a 60-day Booking window for all the Guest Passes.

You have to remember most CMs never stay onsite so they don’t understand 60-day booking windows. My CM friend stays onsite with me because I always pay for the discounted room. ;)
Yeah see THAT is the problem!! I do not think they truly understand how it works. So frustrating lol!! I just decided to purchase the tickets ugggg!! I just think it would be easier then depending on them to set FP's and inconveniencing them by having them meet us at the crack of dawn each day at the parks to get us in. This way they can meet us when they want to and at their leisure and we could raid my Disney Experience to make sure we get the FP's we want at the times we want. Sometimes I think the people on this board know way more then the CM's lol!!
 
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Sorry I didn’t realize how confusing my post was. We used our anytime FP for mission space which replaced our FP for tt. I can’t remember if we waited standby for tt later or if we were lucky and got another FP after checking on the app. Does that make sense?

It is possible you modified the TT FP to a later time and used that right? It' my understanding you don't lose that FP and it' up to you to modify it.
 
It is possible you modified the TT FP to a later time and used that right? It' my understanding you don't lose that FP and it' up to you to modify it.
As far as I remember they replaced it with an anytime FP. I don’t think we got to keep the tt because we got an anytime FP instead.
 
As far as I remember they replaced it with an anytime FP. I don’t think we got to keep the tt because we got an anytime FP instead.

My understanding is the anytime FP is a bonus and the original is not replaced and you are free to modify that as you can. I'm pretty sure this is what happened to us when BTMR was down on our last trip.
 
My understanding is the anytime FP is a bonus and the original is not replaced and you are free to modify that as you can. I'm pretty sure this is what happened to us when BTMR was down on our last trip.
It happened to us two years ago so I honestly don’t remember for sure.
 
My understanding is the anytime FP is a bonus and the original is not replaced and you are free to modify that as you can. I'm pretty sure this is what happened to us when BTMR was down on our last trip.
If you're talking about getting an anytime FP for a ride being down then it replaces the original FP rather than being in addition to the FP.
 
If you're talking about getting an anytime FP for a ride being down then it replaces the original FP rather than being in addition to the FP.
I thought I was going crazy for a second. I was pretty sure that’s what happened to us but had myself second guessing for a bit.
 
You’ll receive an Anytime FP that will have exclusions but will be good for the downed ride and many others.

You can change the FP that you have for the downed ride and it’s 1 of your initial 3. You still have to use your initial 3 FPs prior to booking a repeated Tier 1.

If you're talking about getting an anytime FP for a ride being down then it replaces the original FP rather than being in addition to the FP.

Sorry all, I don't mean to beat a dead horse here but these 2 statements above seem to be in contradiction to each other. One implies that in the case of a down ride that u have a FP for, the anytime FP replaces the original. The other implies you keep the original and the anytime FP is an extra bonus.
 
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